Cl 11B 31A-172, El Poblado, 050021 Medellín, Colombia
#74 of 367 hotels in Medellín
Guests' ChoiceBased on 281 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2024
Stephanie
ArubaThe room view
Bed breakfast and tranquility
Stayed in June 2024
Reviewed: 14 June 2024
Wijnand
NetherlandsNicely located in a quiet part of El Poblado but still very safe.
Stayed in June 2024
Reviewed: 5 June 2024
Stephen
United StatesNada
Incredibly friendly staff, great food, great location, and a comfortable room. Will definitely stay there again. 😀
Stayed in June 2024
Reviewed: 2 June 2024
Myers
United StatesI didnt like the fact I had to leave haha
Quality of the staff. Camilo. Andres. Vanessa. Karen. Kitchen staff. Absolutely top notch service with a smile. I need 10 pages to compliment how amazing the staff is. Breakfast is incredible. I felt like a king. You really feel at home here. I cant say enough about the staff. All of them. I'm sorry I didn't get more names. I will return as quickly as possible. I originally chose a different hotel but the response was slow and I am glad that I ended up here and now I will only choose this hotel when I return. I hope they can see this. Thank you all for making my visit Absolutely perfect!
Stayed in June 2024
Reviewed: 25 May 2024
Astrid
AustraliaThere is no restaurant to dine in, but there are enough restaurants within walking distance. Just don't let dinner for too late
Service and personal was spot on! Convenient location, very safe and close to nice restaurants!
Stayed in May 2024
Reviewed: 16 May 2024
Pauline
FranceLoved everything.
Everything! The decorations are really pretty, the pool area is very nice, access to the beach, bar and restaurant. Staff is nice and breakfast was delicious.
Stayed in May 2024
Reviewed: 28 April 2024
Hilda
United StatesThe loud sound of the air conditioner
The staff was awesome!! Andres, Karen, Daniel, Alex and ladies in the kitchen!!
Stayed in April 2024
Reviewed: 28 April 2024
Jason
CanadaThere's nothing to say bad amazing place
Everything amazing awesome location
Stayed in March 2024
Reviewed: 24 April 2024
Alex
United StatesNo too many amenities
It’s a nice property and good value for your money
Stayed in February 2024
Reviewed: 23 April 2024
Manuel
ColombiaClean and really good people always open to help
Stayed in April 2024
Reviewed: 21 April 2024
Angela
SwedenThe personal. Thanks Vanesa, Camilo, Andres, Daniel and Gustavo . The location is perfecto for to be close de diversion but in a relax and residentially safety zone. The breakfast was delicious . The jacuzzi in the rooftop
Stayed in March 2024
Reviewed: 15 April 2024
Lukas
SwitzerlandVery quiet place in great location, close to everything. Rooms are pretty. Friendly and helpful staff.
Stayed in April 2024
Reviewed: 2 April 2024
Richard
CanadaThey need an ice machine. More options at breakfast.
Very friendly staff convenient location walking distance to restaurants and cafes and nightlife. Comfortable room and bed. Good breakfast.
Stayed in April 2024
Reviewed: 24 March 2024
Ashley
United StatesThe people were so nice and friendly.
Stayed in February 2024
Reviewed: 3 March 2024
Edgar
GuatemalaNothing
The place is located in an excellent neighborhood and location near to Provenza by walking.
Stayed in February 2024
Reviewed: 13 February 2024
Luis
United StatesQuiet but a little difficult to walk to commercial street
Quiet, everything comfortable and staff very helpful and polite.
Stayed in February 2024
Reviewed: 3 February 2024
Daniela
United StatesVery clean and comfortable, great location
Stayed in February 2024
Reviewed: 25 January 2024
Swelmy423
ColombiaThe facilities and great breakfast
Stayed in December 2023
Reviewed: 22 January 2024
Nelson
Puerto RicoPrice, location, staff , Andrés, Santiago, Camilo, Gustavo were amazing.
Stayed in January 2024
Reviewed: 8 January 2024
Margarita
BelgiumNo wifi at all!
Good location. The staff was very nice. However people from the morning was a bit rude sometimes. Lady from the kitchen amazing and the staff from the afternoon and night very nice!
Stayed in December 2023
Reviewed: 11 December 2023
Minguel
CuraçaoThe breakfast was good but could be more varied
Location was great Staff was friendly mainly Camillo
Stayed in December 2023
Reviewed: 6 December 2023
Maikor
United Statesthey need to fix the blackout curtains in the. rooms they do have blackouts curtains but on the sides all the sun light come true since 5 am in the morning
good location nice staff cleaned rooms good breakfast
Stayed in December 2023
Reviewed: 28 November 2023
Denise
Puerto RicoGreat conditions
Stayed in November 2023
Reviewed: 27 November 2023
Mateo
ColombiaNA
Staff was very friendly and since the beginning they welcome us. They helped us to know where to visit and some other info
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content