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  5. Reviews of Hotel Casa Mara By Akel Hotels

Reviews of Hotel Casa Mara By Akel Hotels 3 stars

Getsemaní­, Calle Del Espiritu Santo #29-139, Getsemani, 130001 Cartagena de Indias, Colombia

#96 of 307 hotels in Cartagena de Indias

Guests' Choice

Review score

Based on 237 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 29 June 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bad showers, some of then broken.

    Good rooms and asimismo pool.

    Stayed in June 2024

  • Reviewed: 26 June 2024

    9.0
    Comfortable, clean, safe and friendly are all words I would use to describe my stay at Hotel Casa Mara.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Honestly there isn’t anything that stands out to me as not liking.

    The staff was extremely friendly and helpful. The courtyard area is inviting and beautiful. My room was clean and comfortable . I liked that I was able to adjust the air conditioning to a temperature that felt comfortable. The shower temperature and pressure were good. Having the pool to enjoy after walking around the Walled City was super nice. As a solo traveler I felt very safe staying there and was within walking distance of The Walled City. The included breakfast was delicious!

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in Getsemini and a lovely pool to cool down. Staff is very friendly

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Spacious clean comfortable homely hotel - well located in Gethsemsni- and friendly staff.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Very helpful friendly staff Excellent breakfast. Clean spacious room and extensive outdoor areas too. Quiet, while still close to Gethsemani lively streets. City’s hot humid climate was made manageable due to the two hotel pools and well Air conditioned rooms.

    Stayed in June 2024

  • Reviewed: 22 May 2024

    8.0
    Basic accommodation, centric with excellent service at the reception
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Leidis and Andrés at the reception were so helpful and so accommodating. They were superb hosts. The location is centric but on a quiet street. A plus!

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Casa Mara Stay
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no fridge in the room which meant we couldn't keep anything cold. Breakfast was nice but limited choice compared to elsewhere we have stayed.

    Loved the room, the location and the pool. Casa Mara was very clean and comfortable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Would stay again next time I'm in Cartagena
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    A/C took an age to cool the room down!

    Location in Getsemani with loads of bars, restaurants, nearby as well as Plaza de la Trinidad within a couple of minutes walk. Staff very friendly and helpful, especially the day staff. Good value, especially compared with the hotels in the Walled City.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Charming colonial acomodation in Cartagena
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    If there is a night festival in the nearby town, you can hear it in the room late at night. But that's not the fault of the place. If you want to experience an original colonial and cozy place in Cartagena, this is it.

    Good location and acomodation, close enough to walk everywhere in the old part of Cartagena. The room, although basic, was clean, showers and AC included, as well as daily tidying up and fresh towels. Breakfast is simple, but enough, with tasty fresh fruits. The little courtyard with pool and flowers adds a very nice touch to the whole place. Exotic bird sounds are part of the experience as well. The front desk is very friendly and smiling all the time we interacted. She speaks good English and was helpful with ordering a very early morning taxi for the airport. Thank you so much for making our stay in Cartagena a memorable one!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location Clean and very good breakfast

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Great location
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelled humid, it wasn’t enjoyable, it was very unpleasant

    Loved Leily, she was the receptionist and she was lovely! If she can get a raise definitely give it to her.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    I will definitely stay here again!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff was friendly & helpful. We arrived early & they allowed us to leave our bags at the front desk so we didn’t have to carry them around for a couple of hours. The location is great-in Getsemani, but not where it is loud. 5 minute walk to Trinidad & San Filipe. The pools were welcome during the hot afternoon and I highly recommend the rooftop lounge chairs around 4:30/5 in the afternoon!

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel . Clean , comfortable good location On a quiet street but close to the action in Getsemani .nice pool and good views from the rooftop . Nice staff

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Perfect for our needs
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The sheets were a little thin for my liking.

    Staff was very friendly and the pool was very fun!

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Excellent Stay! Does not disappoint
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    My room didn't have a smart tv that was the only negative

    Great location. Excellent attention to details.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Nice quiet oasis near Trinidad and a few minutes from old city
    • Leisure trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was a little firm for my taste and the water pressure in the shower was a bit low.

    My room was a good size even with the 2 beds in it and the a/c was quiet and efficient. The bed was a little firm firm for my liking, but that's common in Colombia. There's a bedside table and lamp and a central light switch next to the bed. Also a small desk but oddly no chair although one was supplied instantly when I asked. Everything was kept spick and span throughout my stay by the excellent housekeepers. The small pool is perfect for cooling off in the hot afternoons but too small to swim in and there are limited loungers and chairs but it's a pretty spot as are the gardens in the other courtyard. There's also a shady covered area perfect for relaxing with a book or just catching up with emails. Security is good with 24 hour front gate that you had to be buzzed in and out of. Even at odd hours I was buzzed in promptly. The neighborhood seemed very safe to me even late at night. Room keys are kept at reception. Staff were fabulous, especially the young lady who checked me in and who also helped out at breakfast. She was always cheery, unfailingly helpful and always greeted me by name. The other staff were equally lovely. Breakfast was simple but tasty with eggs, juice, cereal, fruit, coffee, etc.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Lovely stay, beautiful pool and friendly staff
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel in a convenient location. The pool was lovely and the rooms were nice and clean. Staff are very friendly and the breakfasts are yummy!

    Stayed in February 2024

  • Reviewed: 21 February 2024

    10
    excellent
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    very quiet, clean,

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    Clean, very pretty, good location!!!

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was clean,service was excellent. The front lady is so professional,pleasant and her attention to detail is on point.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    We had a great stay; staff was so nice and very accommodating. Room was clean and pool was nice.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Noise at night

    Location

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    I would go back
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is quite repetitive, but not bad.

    The staff!! Leinis and Andres were both amazing, they are super nice and always available to help and solve your questions. The room has enough space, the bathroom is basic but is good, AC perfectly working and not noisy, they also have fans. Bed is comfortable and in general is very clean. Location is very good

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Stunning little gem in the middle of Getsemani
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely beautiful little place to stay in the middle of Getsemani, but still very quiet. I loved the entrance with the gorgeous little courtyard, my room was clean and even had a hairdryer and hot water, which is not that common in Cartagena. I appreciated the little hidden seating areas throughout the hotel, so you could always find a quiet spot to relax. The breakfast was yummy and the staff was incredibly welcoming and helpful. I would absolutely recommend staying here and I will definitely be back!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The lightning in the room is spartan

    Great location. Quiet but close to the day and night live. Nice people

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Amazing location
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was slightly small. (Small double)

    Pool location cleanliness, atmosphere, pool!

    Stayed in January 2024

Showing 1 – 25

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