Cra 13 No 15-73, 662001 Pereira, Colombia
#15 of 113 hotels in Pereira
Guests' ChoiceBased on 493 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.1
Value for money
8.7
Free WiFi
8.7
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End of dialog contentReviewed: 30 June 2024
Peter
United StatesWe didn’t like that the hotel was trying to charge us for a Snickers bar and a bottle of water we never consumed. I don’t understand how there’s such a disconnect here.
We liked the location, and the breakfast
Stayed in June 2024
Reviewed: 21 June 2024
Fabian
United StatesEverything was great
Everything
Stayed in May 2024
Reviewed: 16 June 2024
Fabian
United StatesNothing Every thing was great
EVERYTHING!!!!!!!
Stayed in May 2024
Reviewed: 15 June 2024
Hosea
United StatesMy fiance lives there, for now. And I wouldn't mind staying there at your when I come, which is every Two months, however I would like to enjoy a cocktail in the bar. But you don't have what I drink. Which is Hennessey conyac in you Bar area.. Just a little heads up, I've booked my room there again in a few weeks. Maybe you can look into that for me . Much appreciated.
Stayed in May 2024
Reviewed: 8 June 2024
Bruce
ArubaPrice of stay
Excellent
Stayed in June 2024
Reviewed: 6 May 2024
Kristofer
CanadaEverything was exceptional
Just the right amount of staff attentiveness without being intrusive
Stayed in May 2024
Reviewed: 19 April 2024
Kristian
NorwaySomeone asked why we didnt tip , was actually angry towards us . We didnt Get any special service , we didnt recive anything Free . She was just doing her work . Its not posible to tip everyone for doing there work .
Everything was perfect .
Stayed in April 2024
Reviewed: 13 April 2024
Johana
CuraçaoN\A
Very clean and the staff was very friendly.
Stayed in April 2024
Reviewed: 13 April 2024
Ramonita
United StatesThe air conditioner was not working at a maximum capacity
Location , location,location
Stayed in April 2024
Reviewed: 28 March 2024
Christine
United KingdomBreakfast superb. Staff could not have been more helpful especially Brahaim who helped organise our coffee plantation trip.
Stayed in March 2024
Reviewed: 24 March 2024
Jose
Puerto RicoNothing
All
Stayed in March 2024
Reviewed: 16 March 2024
L
South AfricaNothing
This hotel is one of the best in Pereira. We had a room on the top floor with a beautiful view over the city. Just across from the hotel is a beautiful cathedral. The breakfast was very good. The beds were comfortable. We had lunch in the hotel restaurant and the food was good. The staff are friendly and some of them speaks good English. The room and the bathroom were spacious and very clean.
Stayed in February 2024
Reviewed: 25 February 2024
Randal
United StatesThe staff was very accommodating
The location was what I hoped for
Stayed in February 2024
Reviewed: 22 February 2024
Catherine
United StatesGreat location and the best breakfasts ever. I will likely remember some of those spectacular breakfasts forever. They offer vegetarian options, Colombian delicacies, traditional European and American offerings, a wide variety of fruits, a huge assortment of breads, freshly prepared eggs, and a range of other dishes. And to jump-start your morning, the staff serve you the region's signature coffee, along with a warm greeting. Both the dining room and the outside dining area adjacent to the pool are lovely. All staff are exceptionally service oriented, well trained, and kind. Loved the view of the cathedral from my room. My room was immaculately clean -- the cleaning crew obviously cares about doing an excellent job. I could not have asked for more.
Stayed in February 2024
Reviewed: 13 February 2024
Steven
United StatesFirst night my ac didn’t work, I checked in and left a keycard in the door so the Ac would be working and when arrived later that night the room would be nice and cool. Upon arrival the room was not cool and I called down which they had a guy come up and fix it. They offered for me to switch rooms with a working Ac but those rooms since the Ac wasn’t on were evven hotter. The lever that allows the cold water to come into the pipe and make the air conditioner was turned off but maitnece fixed it but this was all round 1:30 2am I couldn’t get sleep till 4am
The pool was great we really enojes lounging in the sun and you can order drinks to the pool through staff. The breakfast has a wide verity of selections it was top notch. Staff is very attentive
Stayed in February 2024
Reviewed: 4 February 2024
Karin
CanadaThe gym is very hot. It’s like working out in a sauna.
We really enjoyed our two stays here. The superior room was very nice and comfortable. Large breakfast buffet. Good gym and pool. Staff helped us arrange several car transfers: to the airport and to Salento.
Stayed in January 2024
Reviewed: 2 February 2024
Keith
United StatesThe food
Everything but the food
Stayed in January 2024
Reviewed: 2 February 2024
David
United StatesDriver from the airport was a bit aggressive about being paid when I had already arranged to pay through the hotel.
Great service, clean, good price and excellent breakfast.
Stayed in January 2024
Reviewed: 29 January 2024
Natalia
United StatesCleanliness, location, pool, breakfast
Stayed in January 2024
Reviewed: 26 January 2024
Ernst-pieter
NetherlandsI don't know, it was good enough for me.
Room is rather standard but spacy which is nice. Breakfast was ok. Location was ok because I had a car
Stayed in December 2023
Reviewed: 23 January 2024
Ali
United Arab EmiratesNA
Excellent location and staff
Stayed in January 2024
Reviewed: 20 January 2024
Denise
United StatesVery nice location
Stayed in January 2024
Reviewed: 14 January 2024
Maria
ColombiaBreakfast was wonderful Room was cleaned and comfortable Good location
Stayed in December 2023
Reviewed: 12 January 2024
John
AustraliaNothing
Great location. Impressive facilities Inc pool and restaurant Staff wonderful and helpful Rooms large and comfortable
Stayed in January 2024
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