Nothing to critique about the property.

Very pretty architecture and all of the employees were top notch. Our room was tight, but very well thought out—making good use of the space. The breakfast is not great, but Dina was a sweetheart and offered prompt service. The location is wonderful, and our room overlooked the plaza which was full of life. Fortunately, the windows to the balcony have three layers to block out sounds. We slept well. I highly recommend Mistura Cartagena just a few doors down for a nice meal and live music. Also: have your shield up because the street vendors are aggressive.

Stayed in June 2024

Despite being on a central busy street you couldn't any street noise, particularly at night time which was amazing given the close proximity to night clubs further down the road.

Stayed in June 2024

Beautiful boutique hotel, rooftop has a pool and is great for watching the sunset. All the staff were incredibly helpful and welcoming, they even booked excursions for us. Breakfast was included and there were a lot of good options on the menu that were made to order.

Stayed in June 2024

Nothing!

The beautiful courtyard and the central location. Especially the excellent restaurant two doors away!

Stayed in June 2024

The restaurants nearby are fine but service could be better. Of course, this has nothing to do with Casa La Fe, but I say it because when one goes to a boutique hotel there are plenty of factors that can impact one's stay. Just some feedback so they can tell their neighbors to up their game.

I have been staying at Casa La Fe for nearly 20 years. It had been a while (6 years at least) since the last time I went to Cartagena. When the staff saw me they greeted me! They remembered me clearly to the point some of them took pictures with me (I would like to get a copy of the pictures, by the way). Staff was great as usual. Location is unbeatable. The Fernandez Madrid Park still has special touch that makes it different from other not-so-nice parks in the historic part of town.

Stayed in June 2024

There was nothing I did not like.

Wonderful room. Wonderful, friendly and helpful staff. Great location and the view of the park across the street was priceless. And an easy walk to some fine restaurants and the sea.

Stayed in June 2024

Stairs. If you cannot climb 4 flights of stairs, you won’t make it to the rooftop.

The biggest highlight was the staff. They treated us like family and made the entire trip great. From the moment we arrived William, at the from desk, went above and beyond to take care of us from recommendations for lunch to telling us all about Colombia. The hotel is beautiful. The internal patio with its water fountain and green wall is very peaceful. We stayed in a big room for three people and it was spacious and comfortable. The morning breakfast is phenomenal. They have a menu of 5+ dishes where you can choose from. Dina went above and beyond to make breakfast a wonderful experience. Her daily special juices made fresh from local fruits were fantastic. The rooftop bar and pool were beautiful. Aris made some great drinks for us and his company was a plus. The location is great. We walked everywhere and the hotel was always in the center. We highly recommend Casa La Fe.

Stayed in May 2024

Delicious and varied breakfast all served with a smile! Beautiful historical architecture with an excellent location right in the heart of the walled city, but very quiet and peaceful. Almost panoramic view from the rooftop pool.

Stayed in May 2024

Expensive

This hotel is well located in Old Town Center, best of all it’s quiet in an otherwise busy crowded noisy area. The staff is helpful and generally in good spirits. The breakfast is boring but ok. The room is tiny, shower, water pressure all good. The problem I have with the place is that it is way too expensive @ USD 160/night.

Stayed in May 2024

The only thing we did not like as much was how many in-your-face street vendors there were outside the property; it gave the feeling of a busy central market, fairly intrusive.

We liked the staff the most, they were very kind and helpful, always with a smile. They helped us plan a trip to the National aviary and helped us feel always safe. The place is a lovely old house typical of the walled city. With its central location we found several great restaurants and bars close by.

Stayed in April 2024

Super cute, loved the style of the building, and even with a fantastic location it was so quiet!

Stayed in April 2024

Great location, great staff, great pool and great breakfast:)

Stayed in April 2024

We liked everything.

Perfect location. Very quiet. Safe. Up front communication with reception staff. Staff very helpful. Very tasty breakfest. Everything on time. I can only recommend Casa La Fe.

Stayed in March 2024

Well, they were working on the speakers in the pool area, so there was no music. Then again we weren't really there to hang out by the pool.

The breakfast was very adequate and the staff extremely friendly and accommodating, especially Dina. Dennis was also and fountain of knowledge and very helpful. Ariz was wonderful as the bartender. I would go back and stay here in a heartbeat.

Stayed in March 2024

Elevator for when I get old(er) and come back.

The location and how quiet it was despite being in the heart of old town Cartagena.

Stayed in March 2024

Lack of elevator

Cleanness and helpful staff

Stayed in March 2024

Nothing. Had an excellent stay. Highly recommend!

Perfect location in city center, amazing staff, nice breakfast - great! The rooftop bar is a nice add on, bed was nice and atmosphere perfect.

Stayed in February 2024

The absence of a ramp

The location is great. Staff efficient and kind and helpful. The place is very nice. Breakfast was excelent. I would sugest a ramp for wherlchairs (The hotel was very kind giving us a room in the first floor)

Stayed in February 2024

Everything was great. Travelers should be aware pool is not very big but we were not there for the pool, great to sit and relax for a bit but not for swimming.

Excellent location, beautiful interior - like walking into a little oasis as you enter the courtyard with lush plants growing up the wall. Comfortable rooms, good ac. Friendly and patient staff - very helpful in arranging transportation (long car rides to Tayrona and Minca -for 2 different groups) - even on Christmas Day! Breakfast was also excellent - really enjoyed the lite/healthy options.

Stayed in December 2023

Location was great, staff was very friendly and helpful. Even held a small bag of luggage for me for a week until my return. Was on a Main Street but was quiet to sleep.

Stayed in December 2023

Wifi in our room was not good at all, pretty strange for living in the historic center

Location, amazing staff, cleanliness, great breakfast to start your day with

Stayed in January 2024

Friendly kind and accommodating staff, great location, comfortable beds, cool AC!

Stayed in December 2023

Nothing

The friendliness of the staff & cleanliness of the property

Stayed in December 2023

Very friendly and helpful. Lots of fresh fruit for breakfast. Good a/c! Great location.

Stayed in December 2023