Calle del Cuartel #36 - 16, Centro, 130001 Cartagena de Indias, Colombia
#45 of 308 hotels in Cartagena de Indias
Guests' ChoiceBased on 183 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
9.2
Staff
9.4
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 20 May 2024
Claudia
ColombiaLack of a more light mirror to be able to put on special make up I required as a guest of a wedding
The bed and pillow are outstanding , I requested the brand I want specially to buy those pillows for my house .
Stayed in May 2024
Reviewed: 17 May 2024
Lauren
United StatesBeautiful and clean with super friendly staff! Great location! Loved it here!
Stayed in March 2024
Reviewed: 16 May 2024
Erika
United StatesNothing
Amazing property and second time staying here. The hospitality of Eduardo the staff Manager and the food and drinks in both restaurants are amazing. They've even added a new speakeasy for the guest to enjoy which is such a fun experience. I always sleep so well and feel like it's my home away from home in Cartegena!!
Stayed in May 2024
Reviewed: 15 April 2024
Ryan
United StatesEverything was perfect
The location of the property was perfect and the property itself was really nice.
Stayed in April 2024
Reviewed: 28 March 2024
Carlos
United StatesLocation was excellent, staff took care of us very well
Stayed in March 2024
Reviewed: 18 March 2024
Naty
Colombialost of noise at night from the street
Stayed in March 2024
Reviewed: 25 February 2024
Yolanda
Dominican RepublicThe only thing that I didn’t like was that there is not enough light in the bathroom for makeup purposes. I had to ask for an additional lamp.
The location, the ambience, the food, the personnel.
Stayed in January 2024
Reviewed: 24 February 2024
Mimi
United StatesEverything was excellent but the open air bathroom was less than perfect and the water was tepid, not hot and the hair dryer never got very hot. I only mention to let the management know, but I would definitely come back and recommend to friends!
Beautifully appointed, great location and very helpful staff
Stayed in February 2024
Reviewed: 20 February 2024
Peter
United StatesTemperature in the restaurant. :-) I say it with the smile as I understand it is impossible to control heat of humidity in the open air.
Great location. Attentive and helpful staff.
Stayed in February 2024
Reviewed: 18 February 2024
Ron
SwitzerlandBreakfast was underwhelming and breakfast staff was overwhelmed with orders. Had to pay extra for espresso. Declined to serve waffles even though they had them.
Very nice rooms in the recently renewed part of the various old buildings. Wonderful rooftop with pool. Excellent Italian restaurant.
Stayed in February 2024
Reviewed: 29 January 2024
Susan
United StatesThe breakfast was just so-so.
Beautiful property in the heart of the old town. Very clean rooms, quick to clean in the morning, friendly staff.
Stayed in January 2024
Reviewed: 22 January 2024
Caprice
United StatesThe noise carries from room to room and from courtyard.
The courtyard is lovely. The rooftop hot tub was awesome to watch sunsets. Our room was clean and AC was awesome. They have live music everyday for happy hour/ dinner. There’s a real cool speakeasy in the hotel also.
Stayed in January 2024
Reviewed: 16 January 2024
Juliana
United StatesStaff was beyond accommodating!
Stayed in January 2024
Reviewed: 25 December 2023
Tatiana
United KingdomThere were building works so a lot of drilling in the day and even in the middle of the night which was an inconvenience.
Stunning room (great decor and size), incredible staff (shoutout Estebhan and Jose ☺️), and a tasty and varied breakfast!
Stayed in December 2023
Reviewed: 5 December 2023
Ecaterina
BulgariaThe room had no natural light. Personal speaks very poor english. The AC blows directly towards the bed.
Good location. Spacious room.
Stayed in November 2023
Reviewed: 3 October 2023
Angela
United KingdomBeautiful hotel in an amazing location. Staff looked after me well. I would stay again.
Stayed in September 2023
Reviewed: 28 September 2023
Marries
United StatesBeautiful property, very quaint, rooms were spacious, and best location!
The attention and the location were exceptional!
Stayed in September 2023
Reviewed: 7 September 2023
Luz
United StatesStep on the bathroom
Clean, good location, very comfortable room and bed,
Stayed in September 2023
Reviewed: 27 August 2023
Marisa
United KingdomAbsolutely nothing
Absolutely everything. An incredible hotel, location and the customer service was outstanding! And the food is a must if you visit!
Stayed in May 2023
Reviewed: 21 August 2023
Pratik
United StatesNeed more water features
Service and quality of product!
Stayed in July 2023
Reviewed: 19 August 2023
Monica
SpainOur room has cleaned at 4pm
The hotel is beautiful and well located
Stayed in August 2023
Reviewed: 6 August 2023
Yael
South AfricaA very small thing but the cupboard for clothes could have had shelves inside and not just been an open storage space. The pool is beautiful but is right by the lobby and restaurant, not in a specially demarcated place. We tended to wait until quieter times, between meal services, to swim.
A beautiful modern hotel with big, well appointed rooms and great air conditioning which you absolutely need! The staff were incredible, friendly and super helpful. The location is really excellent, central but also in a slightly quieter part than some of the noisier areas in the Old City. The hotel restaurant is truly fantastic.
Stayed in August 2023
Reviewed: 1 July 2023
Elsa
United StatesEverything was great, beautiful and super comfy rooms,, superb customer service, great location, amazing restaurant on-site
Stayed in June 2023
Reviewed: 23 June 2023
Fernanda
BrazilEverything was amazing, great and stunning hotel, very helpful staff, breakfast was great!! Location is great, inside the walled city. Hotel restaurant is italian, very good as well! Pictures don’t do it justice, it’s really pretty ❤️
Stayed in June 2023
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