Breakfast was good, not exceptional.

Stayed in March 2024

Such a beautiful hotel room, perfect for a small family.

Stayed in March 2024

We were advised by the Manager long before our arrival that the 2 level junior suite might be difficult for the seniors that we are. I wanted the experience anyway. However, the steps are dimly lit & while I was very careful somehow in the morning I still managed to fall down the suspended stairs where the steps become very narrow on the turn. Luckily it was mostly my pride that was hurt, not my body so much. I just think I should caution others nearing their 80s that maybe it would be wise to reserve one of their other rooms that do not have a mezzanine bedroom. You’ll still get the wonderful experience of this hotel.

Alfiz is an amazing property. Given that people have been living there since 1777 it was like experiencing history: not quite time travel as we had electricity and plugs to recharge devices. The breakfast will be custom made to your specific tastes by an excellent cook and delightful serving staff. The location was fabulous for exploring Centro, eating in great restaurants, and catching early morning catamaran trips to the Rosarios.

Stayed in February 2024

There was nothing we did not like.

The Hotel was clean, comfortable and well located. The staff were welcoming and helped us with problems we had when we arrived going out of their way to make sure we had everything. The breakfast was the best we had on our trip and we stayed at several different hotels. The decor was tasteful and interesting with lovely touches here and there. They helped us with our transport when we left and we were sorry to leave.

Stayed in January 2024

Nothing

Can’t I just needed to rest for a few days

Stayed in November 2023

Really nothing!

This was the best hotel we stayed in during our trip to Colombia, and I wish we'd stayed there our whole time in Cartagena! Everything was wonderfully comfortable and welcoming, from the friendly and helpful staff to the free coffee in the lovely library, the strong Wi-Fi, the cleaning service, the comfortable bed and beautiful room to the absolutely gorgeous bathtub. The location was also excellent. The breakfast was very good. It was totally worth it, and really made us feel at home.

Stayed in August 2023

wonderful place, really beautiful, clean, quiet, well located, great staff

Stayed in July 2023

Shower did not have a curtain - but the staff did provided one upon request. Also, weird that the bathroom is « opened » (no closed walls).

Breakfast was excellent and staff wonderful! Very quiet despite being in the walled city. Close to everything!

Stayed in May 2023

Beautiful hotel, rooms were gorgeous and clean. Staff was friendly, location was very convenient, and cost was incredibly affordable. Great stay!

Stayed in May 2023

The Wi-Fi is didn’t work properly throughout our stay. We had to go to cafes and restaurants in order to use wifi.

Very well presented accommodation and very helpful and lovely staff! Breakfast each morning was delicious. Location is excellent!

Stayed in April 2023

Cool and tranquil ambience in an attractive colonial building, the staff were very friendly and efficient, the breakfast was good, central location, free tea and coffee station in the lobby/lounge

Stayed in March 2023

There was nothing we didn't like

The best thing about Hotel Alfiz is the wonderful staff. All so welcoming and helpful. Our special thanks to Karina for her help in accommodating our unexpected very early arrival and in her assistance in sorting out our ongoing travel plans.

Stayed in February 2023

The hotel was quiet, though there was noise coming from nearby properties.

Wonderful staff, room + furniture. Breakfast offered daily with a variety of fresh fruit, egg dishes and coffee. Staff assisted us with transportation to various local destinations.

Stayed in February 2023

We had some confusion with the booking which led to us being forced to pay for a night we didn't want. Their interpretation of our letter explaining what we wanted was misunderstood. That aside, they were very accommodating and allowed us to leave our bags for a few hours when we returned to Cartegena a few days later before catching our ride to the airport.

Great location just off the busiest of the streets in the popular tourist area of the city so it was reasonably quiet even though our room had a lovely wooden balcony directly over the front door. The style and decor was beautifully finished. Friendly attentive staff greeted us with a complimentary cocktail or soft drink option. Our room was the family suite which was actually a small appartment on two floors with a spiral staircase leading up to a bedroom with ensuite that overlooked the sitting area below. A second double room, also ensuite, was off the sitting area with a window facing the inner courtyard and main staircase. The 'pool' on the first floor looks bigger in the pictures, its actually no more than a plunge pool about 3m long with room for just one or two guests to use at a time. You'd be better off booking the very nice hot-tub on the top floor with views over the city. Breakfast was extremely simple but nicely done. There is no restaurant or bar but masses of options were right outside within a few minutes walk. All very luxurious with AC and fans to keep you cool.

Stayed in February 2023

The pipes in the bathtub were to small and the shower water would gather up after every shower and take a little bit to drain

The staff was very attentive and the location was very convenient.

Stayed in February 2023

attentive staff, clean and comfortable room with amazing breakfast and roof terrace

Stayed in January 2023

Pretty beautiful hotel, the breakfast was great and the staff helpful and friendly

Stayed in December 2022

prime location at the heart of the historic town, very quiet and outstanding staff

Stayed in October 2022

That I had to leave

The hotel is a gem, the decor of the rooms and common areas is outstanding and the staff is superb. The attention to detail makes it also classy: nice tableclothes and china. Also, very important: location, location, location.

Stayed in September 2022

I can’t fault the hotel at all, it was perfect. I was surprised how different Cartagena was from the rest of the Colombia I visited - there was so much hassle, but this hotel was a welcome sanctuary.

Hotel was a luxuriously peaceful and tranquil escape from the heat and hassle of Cartegena’s old town. Our room had so much character, with a quirky bathroom, living and bed set up, plus artwork and antiques. Breakfast was delicious and had lots of options. There was a little refreshing pool to dip into after sightseeing. Manuel and the rest of the team were really helpful. It felt like I was actually living in a chapter of one Gabriel Garcia Marquez’s books.

Stayed in September 2022

The hotel itself is gorgeously cute and in a wonderful location (I was in Cartagena to attend a conference in the Convention Center, just outside the walled city). All of the sites I wanted to see in the city were extremely walkable. The included breakfast was fantastic--eggs prepared in so many different ways, delicious fresh fruit, coffee, hot chocolate--it was exceptional! We will definitely stay here again in the future!

Stayed in July 2022

n.a.

lovely decor, well located, nice service, great breakfasts

Stayed in August 2022

Overall I was super pleased with my stay here and would happily stay again. My only concerns were that the hotel laundry was very expensive for what you get, and they took my payment but simply outsourced my laundry to an external laundromat anyhow. Also, the rooms on the ground floor are beautifully-themed, but with huge showers which, though separated by a curtain, are essentially in the main living space. I thought this was fine, as this design decision was probably made when repurposing the old rooms and adding bathrooms, but it is also a little odd. But honestly these are minor concerns - stay here!

A superior place to stay in Cartagena, literally seconds from the cathedral and Bolivar square. The property is more architecturally impressive than I was expecting, with very high ceilings, traditional furnishings and excellent air conditioning. The hotel doors are kept locked to ensure privacy and security, and the hotel feels like a quiet retreat at the center of the action. The breakfast was great - including options for plantain, yuca and arepas. Staff were very helpful at arranging onward travel, spoke fluent English but are also willing to indulge visitors learning Spanish. Great experience!

Stayed in June 2022

No recommendation for improvement.

All the the staff were wonderful, but we especially liked Harold. He was so knowledgeable and a real pleasure to talk with. He spent a lot of time answering questions and went out of his way to assist us with everything we needed to make our stay enjoyable and memorable. Breakfasts we were great, and we really enjoyed the opportunity to sit quietly over coffee in the courtyard each morning. Thank you for a lovely stay!

Stayed in July 2022