There was a smell in the apartment, it was confusing to find the hotel

Very convenient location , very big apartment with plenty of space, nice view from the balcony.

Stayed in June 2024

The rooms are quite neglected. It needs a basic cleaning and refresh. The staff takes care of the cleanliness, but some flaws need to be fixed. Absolutely no communication . The staff doesn't even know expressions like "Hello" or "Goodbye"

The location is very good. There is a large Mall and many eating places nearby. Beautiful view, especially in the evening.

Stayed in May 2024

The property is not a stand alone "hotel". The building houses other purposes. So it is not exactly easy to locate. The address will get you there but you will have to inquire if the hotel is there. Check in was in a small little room and when it gets busy it was crowded. To enter and get to the lifts there was a barrier where you have to scan your face. However for foreigners this was not possible. I had to ask the guards to let me in. However they will always ask me to download their app and.... Can't they just allow entry via our room key card? It's bothersome. The "room" was actually a 2 levels apartment of sorts. When I entered, the floor was still wet from cleaning. The bed was upstairs but the bathroom was downstairs. I didn't want to walk down the stairs in the middle of the night and so slept on the sofa downstairs. In my humble opinion this is not a good arrangement. Also there was a balcony. I wanted to lock the doors but the latch was difficult to manipulate. There was a microwave oven, kettle, fridge, stove and dishwasher but no utensils safe for 2 cups. Why install all the appliances when the guests have no utensils to use them with? For me I didn't "cook" and had my own spoon so it was ok.

Location was good with shops and restaurants just downstairs and around within walking distance. Some issues but overall I was comfortable for the one night.

Stayed in May 2024

Cleanliness was poor. There bathroom is dated and needs maintenance. Walls was dirty and never cleaned. Bottom of bed was never cleaned and I found some persons underwear underneath the bed.

Maintenance is lacking and cleanliness is poor. Tiles are broken in the bathroom and toilet was leaking. Intercom was not working. Even though this is a self catering apartment; no cutlery of crockery is supplied at all.

Stayed in May 2024

Friendly staff helped us with receiving many parcels. Apartment was great.

Stayed in April 2024

None of staff can speak English, even in simple word like the word “bus”. The name of the place mentions about “free shuttle bus to Canton fair complex” but there is no service like they mentioned.

The room is clean and so comfy

Stayed in March 2024

Kitchen Facillities

No Breakfast because it is a apartment

Stayed in October 2023

Good location for food and Hooleys Irish bar

Stayed in December 2023

The interior aeration conditions weren’t wholesome.

The location and restaurants around.

Stayed in December 2023

No restaurants attached, so be prepared to either cook or get it from kfc

Near to Canton fair. Shuttle services to fair Spacious rooms

Stayed in October 2023

The staff is so friendly but their English is so poor which makes communication a bit hard so you have to use translation apps but this is a common thing in China

Everything.. the place in a very good location & great value & Highly recommend.

Stayed in May 2024

very bad beds, uncomfortable and old. They didn't want to store our suitcases for us when we left for a day of travel.

Stayed in April 2024

You can't find the name of the hotel on the building. This building has completely different name. The room had a smell of smoking, and all light switches are in Chinese, with no single word in English. We couldn't find a button to switch off the night light above the bed and in the bathroom. No kitchen facilities such as cutlery or plates. One bed was extremely hard, and I could feel sprigs.

Nice location, TV with good choice of moving English. Good towels. Late check out is available. Generally not bad, but our previous apartment, which was only $20 more expensive was way better.

Stayed in January 2024

N/a

The property was absolutey stunning, the room was so clean and cleaned again daily, facilities were amazing i can honestly say it made my trip so much easier the room was so large in size and great value for money but most importantly the staff made the trip, they were nice friendly and allowed to receive packages at the hotel whicj saved me alot of time, they also were kind enough to send my leftover bathroom bag all the way to england i had left , as a regular traveller for work i can honestly say this was the best experience i have had , i dont even bother to write reviews but this was a must. Next year we will back as we attend canton fair yearly i will surely be stayin again at this venue and looking forward to it.

Stayed in November 2023

Dusty dirty

Location

Stayed in November 2023

Great location. The staff were very helpful and attentive to my needs. The room layout was excellent and clean.

Stayed in October 2023

Terrible bed, smell of cigarettes in the room. They had to move me to another one. I was supposed to stay 2 night but left on the next day.

No compliments for this place.

Stayed in October 2023

Location and Staffs

Stayed in October 2023

Everything was great

Stayed in September 2023

i didnt like that they had to refund the online booking and charge me credit card right there. even took pics of my credit card.

unclear check in location, it was on 3rd floor with no indication. had to ask.

Stayed in April 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in October 2023