1 Yuyuan Road, Jing'an, 200040 Shanghai, China
#74 of 342 hotels in Shanghai
Guests' ChoiceBased on 332 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Steven
NetherlandsNothing in particular.
Great location, very comfortable beds. Breakfast was very good with a wide variety of options (both Chinese and Western). Would definitely recommend.
Stayed in June 2024
Reviewed: 8 September 2024
Juan
ChileA bit old
Location is excellent
Stayed in September 2024
Reviewed: 5 September 2024
Dan
MexicoBathroom was dirty, staff was very cold and distant with no above and beyond. In general the hotel is old. Breakfast was just ok.
Location is great, beds and linen are very comfortable
Stayed in September 2024
Reviewed: 14 August 2024
Triprang
ThailandAir con at the restaurant is too hot
Location. Good price value for money and staff friendly
Stayed in August 2024
Reviewed: 14 August 2024
Yuanyue
United StatesNone
Conveniently located in the center of Shanghai in the Jing’an district. Has one of the best traditional Shanghai restaurants in the hotel, a big breakfast area with many options, both western and Asian. All hotel staff ( reception, restaurant staff, lounge staff, doorman) are very professional, friendly, and helpful, especially the doorman since we traveled with elders, they always helped them getting on and off of a taxi. We had booked a stay for 5 nights but we enjoyed the hotel so much, that we extended by another night. A big plus is that the hotel also provided airport transportation which was cheaper than city taxi and DiDi. We will definitely stay here again when we visit Shanghai next.
Stayed in August 2024
Reviewed: 9 August 2024
Triprang
ThailandThe bathtub was broken in room 711 on the cold water tab
Staff are friendly and polite
Stayed in August 2024
Reviewed: 30 July 2024
William
United StatesVery helpful front desk.
Stayed in June 2024
Reviewed: 29 July 2024
Sheena
AustraliaThere was unfortunately a pervasive smell of cigarettes in my bathroom some of the time, obviously related to whoever was in the room adjacent or above me. As I suspect this may have been a problem throughout the hotel I didn’t request a room change, however it would be good if management could address this. As others have noted I was also charged an extra amount upfront to cover expenses such as minibar or room service. As I was there for some days in my case this meant a surprise extra $800. I of course got the unused portion of this returned, but it would be good to tell guests in advance that this charge was being applied. Also the gym and pool were a bit tired and the gym equipment needs an update. And on,y one non-CCTV English-speaking TV channel (CNN) which got a bit tedious.
Fantastic location in downtown Jing’an near the temple and Jing’an Park as well as West Nanjing Rd and many of the main shopping precincts. If you need groceries there is a downstairs supermarket with high-quality products in a nearby shopping mall as well as Starbucks, Blue Frog and Pain Chaud for western-style food and coffee. All staff were friendly and polite, and my room was comfortable and clean. Bathroom amenities were fine and of the bulk variety for shampoo etc but this is in line with the hotels eco-friendly approach. I had room service a couple of times and it was delivered promptly and within the time frame stated. Overall a pleasant place to stay when in Shanghai.
Stayed in July 2024
Reviewed: 26 July 2024
Susanna
SingaporeNothing
Location, staff was helpful and friendly
Stayed in July 2024
Reviewed: 24 July 2024
Jakkrit
Thailandnone
Good location and convenient for dining out and shopping.
Stayed in June 2024
Reviewed: 23 July 2024
Ian
Spainperfect location in jing an temple, nice service and comfortable rooms
Stayed in May 2024
Reviewed: 22 July 2024
Atmane
AlgeriaEverything was nice 🙂
The hotel location, with very luxurious shops around ans a temple right next to the hotel, the rooms are well furnished and very confortable.
Stayed in July 2024
Reviewed: 21 July 2024
Anissa
Hong KongHotel is a bit old. Lobby and all exists are very dark.... Also shower room is a bit old, but acceptable.
Very good location, in the centre of Shanghai, and very close to metro exit. Surrounded by many restaurants and shops. Comfortable room, clean and decent. Free Wifi
Stayed in July 2024
Reviewed: 18 July 2024
Tze
SingaporeThe lifts could be slow during peak periods. Breakfast spread is acceptable but not impressive.
Location is great. The water pressure for shower is strong. Bed is comfortable with sufficient pillows.
Stayed in July 2024
Reviewed: 10 July 2024
Annesophie
Francestaff very helpful ! really nice despite language barrier sometimes, loved the location nearby the subway so it is very convenient they have a spa which is cool ,
Stayed in July 2024
Reviewed: 9 July 2024
Nicolas
SpainThe breakfast was of very low quality. All juices had added sugar and the stuff did not offer an alternative. Food not up to the hotel’s level.
Perfect location, friendly stuff, impeccable facilities.
Stayed in July 2024
Reviewed: 1 July 2024
Oscar
NetherlandsRoom cleaning starts a bit too early. After breakfast I went back to the room, the cleaning has started and I had to wait in the lobby.
The location is very nice, easy to access, close to Jing an temple and the station... You will find everything you need around the hotel
Stayed in June 2024
Reviewed: 17 June 2024
David
United StatesGreat breakfast, friendly staff.
Stayed in May 2024
Reviewed: 3 June 2024
John
United KingdomAs 5 star hotels go this was relatively standard. Had to frequently ask for more water in the room and didn't notice the small sign saying you had to leave towels on the floors to get them replaced.
Location is excellent. Close to the action without being extremely busy.
Stayed in May 2024
Reviewed: 31 May 2024
Stace
SingaporeNone
Clean, spacious room, friendly and helpful staff, convenient - many shops and good eateries around.
Stayed in May 2024
Reviewed: 29 May 2024
Aleksei
RussiaToo crowded and nosy cause almost the down town.
Great location. Excellent staff.
Stayed in May 2024
Reviewed: 29 May 2024
Fei
DenmarkExcellent location;good service
Stayed in May 2024
Reviewed: 28 May 2024
Yu
Macaopeople and service; location; convenience
Stayed in April 2024
Reviewed: 26 May 2024
Hongmei
SingaporeOperations at the breakfast restaurant was a bit poor at with no staff there to guide the guests to tables, thus a bit loss at where to sit and what tables were available
Location was great, staff were friendly, breakfast was with varieties.
Stayed in May 2024
Lilaste, Latvia
Bradford, UK
Arezzo, Italy
Madrid, Spain
Newton, USA
Nha Trang, Vietnam
Kraków, Poland
Dol pri Hrastniku, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content