1 Yuyuan Road, Jing'an, 200040 Shanghai, China
#70 of 324 hotels in Shanghai
Guests' ChoiceBased on 296 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.5
Staff
8.6
Value for money
8.2
Free WiFi
7.4
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End of dialog contentReviewed: 17 June 2024
David
United StatesGreat breakfast, friendly staff.
Stayed in May 2024
Reviewed: 3 June 2024
John
United KingdomAs 5 star hotels go this was relatively standard. Had to frequently ask for more water in the room and didn't notice the small sign saying you had to leave towels on the floors to get them replaced.
Location is excellent. Close to the action without being extremely busy.
Stayed in May 2024
Reviewed: 28 May 2024
Yu
Macaopeople and service; location; convenience
Stayed in April 2024
Reviewed: 26 May 2024
Hongmei
SingaporeOperations at the breakfast restaurant was a bit poor at with no staff there to guide the guests to tables, thus a bit loss at where to sit and what tables were available
Location was great, staff were friendly, breakfast was with varieties.
Stayed in May 2024
Reviewed: 25 May 2024
Naraporn
ThailandLocation
Stayed in May 2024
Reviewed: 19 May 2024
Amira
ChinaThe view was to the construction.
Good location, easy check in, check out, nice spa area.
Stayed in May 2024
Reviewed: 27 April 2024
Iain
United KingdomNothing
Great location good rooms and comfy beds. Excellent spa
Stayed in April 2024
Reviewed: 19 April 2024
Su
SingaporeThe soundproof between rooms should be improved. Door closing from other rooms can be heard and disrupted sleep at night.
Staffs were friendly, helpful & pleasant. Service was good. Would like to thank Wang Yan from housekeeping dept for finding one of the pearl dropped out from my ring. Will definitely choose Swissotel Grand hotel again.
Stayed in April 2024
Reviewed: 19 April 2024
Denny
United Stateswifi was unreliable in the far corner of the hotel
Great location
Stayed in March 2024
Reviewed: 12 April 2024
๋jantana
ThailandStaffs have very little English,but willing to help.
Good location.
Stayed in April 2024
Reviewed: 12 April 2024
Gloria
Hong KongNil
It’s my third time choosing this hotel Convenient location Lots of food to chose and eat in breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Xiaobei
SwitzerlandThe staff are very nice. 礼宾部 Morris was especially helpful when I inquired about tickets for evening events such as musicals and circus. He ordered the tickets for a wonderful circus show for me and was very patient in helping me find a good seat. The cleaning ladies are very friendly and nice as well.
Stayed in March 2024
Reviewed: 3 April 2024
Sujay
IndiaWiFi
Location
Stayed in March 2024
Reviewed: 2 April 2024
Nigel
United KingdomThe air conditioning in my room didn't work well and so the room was too hot at night.
Executive lounge and staff there were excellent.
Stayed in March 2024
Reviewed: 25 March 2024
Viviane
CanadaGreat location, easy to walk anywhere or a quick car ride from attractions. Breakfast was not worth the $. Room was comfortable but small.
Stayed in March 2024
Reviewed: 18 March 2024
Peng
United Arab EmiratesThe hotel looks old
Location
Stayed in March 2024
Reviewed: 17 March 2024
Cissy
Hong KongThe hotel is a bit old.
It’s located in the center, lots restaurants and cafe surrounding that area. But the hotel is a bit old. Clean tho. Good for money.
Stayed in March 2024
Reviewed: 1 March 2024
Myrose
PhilippinesGym
Location, bed and pillow quality, size of the room
Stayed in January 2024
Reviewed: 25 February 2024
David
United KingdomLocation Rooms
Stayed in February 2024
Reviewed: 29 January 2024
Margaret
United StatesBuffet breakfast should change a little everyday
Great Location, clean and comfortable room
Stayed in January 2024
Reviewed: 28 January 2024
Arnaud
ThailandGreat location and rooms
Stayed in January 2024
Reviewed: 27 January 2024
Fei
DenmarkGood Value for money
Excellent location; good service; nice facilities
Stayed in January 2024
Reviewed: 26 January 2024
Eric
Japannothing much to complain about
dry sauna, steam bath, hot bath, cold bath, 20m swimming pool … and fair gym
Stayed in January 2024
Reviewed: 26 January 2024
Andrew
South AfricaBreakfast average
Location + rooms + bed linen and pillows
Stayed in January 2024
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