Jin Mao Tower, 88 Century Avenue, Pudong, 200121 Shanghai, China
#155 of 325 hotels in Shanghai
Guests' ChoiceBased on 114 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.2
Staff
8.0
Value for money
7.7
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End of dialog contentReviewed: 5 June 2024
Neng
CanadaBed
Washroom
Stayed in June 2024
Reviewed: 28 May 2024
Troels
DenmarkCheaper would always be better, but for that location, the price feels fair.
Excellent breakfast! Nice view of Shanghai.
Stayed in May 2024
Reviewed: 27 May 2024
Steven
AustraliaSteam and sauna
Stayed in May 2024
Reviewed: 9 May 2024
Andrei
RomaniaThe fact that they charged me for breakfast but when arrived for checking they told me it’s not included. Even with the confirmation presented at the front desk they wouldn’t offer it and still charged me. That’s low.
Great Location in the heart of the Business Center and panoramic view over the Huangpu river and the old part of Shanghai. Nice big room with different commodities.
Stayed in May 2024
Reviewed: 9 May 2024
Esteban
GermanySome things in the bedroom were a bit too old or there were scratches in the furniture.
Bedroom. Breakfast was very well arranged. Fantastic.
Stayed in May 2024
Reviewed: 27 April 2024
Marianthi
SpainHardly anybody spoke english, ordering room service was difficult and took an unexpected length of time, at breakfast the waiters hardly understood “coffee”, check-in is arduous if there are people in front. There were always huge groups of people. The lifts were always full and it took a long while to get to the desired floor. It was even difficult ordering a taxi from them. It’s just too big. Not too much attention given to tourists. Windows in room with such a fab view were really dirty.
The beds, the view
Stayed in April 2024
Reviewed: 25 March 2024
Yun
SingaporeAir conditioning is making noise
Next to my office building. Accessible to Pearl Tower and shopping malls
Stayed in March 2024
Reviewed: 19 March 2024
Arkadiy
CyprusBreakfast is not well organized. Not enough place after 08:00
Room, location,view is very good.
Stayed in March 2024
Reviewed: 29 February 2024
Donaji
SpainAcceso al hotel
La habitación
Stayed in February 2024
Reviewed: 25 February 2024
Colin
United KingdomMost of the staff were excellent except for a couple that didn’t really live up to expectations
Everything. Superb.
Stayed in February 2024
Reviewed: 29 January 2024
Yuanyuan
United StatesI called for front desk and room service, but nobody answered the phone.
The view was great, though the window is a little bit dirty and made it bad. The interior decoration is also quite amazing!
Stayed in January 2024
Reviewed: 15 January 2024
Ben_mel
AustraliaThe reception area is a bit crowded during checkin hour and the swimming pool is always packed with outsiders , not exclusive to hotel guests
The view is fantastic on floor 76 , staying inside the clouds .
Stayed in December 2023
Reviewed: 26 December 2023
Chun
Hong KongSwimming mandates swim hat
Location is perfect
Stayed in December 2023
Reviewed: 14 December 2023
Erdene
MongoliaWe could not have breakfast together. Our guest at 85th floor could not join us for breakfast on the 56th floor.
The room was big and comfortable.
Stayed in November 2023
Reviewed: 6 December 2023
Nadim
LebanonThe pillow wasn’t comfortable. The breakfast buffet doesn’t have western varieties but many Chinese food
Location is great you can find everything around you and the metro station is like 10 min walk
Stayed in December 2023
Reviewed: 28 October 2023
Tan
MalaysiaNoodles pre prepared and is cold
Not so good.
Stayed in October 2023
Reviewed: 24 October 2023
William
GermanyStaff was so-so - the doormen were great. The check-in counter didn't really help when we asked about nearby restaurants and activities (only told us where to go within the building), room service brought the wrong things late and ended up inflating the prices on us by ca. 70%. + Shower leaked across the bathroom.
Great location, great view. Facilities onsite are also nice.
Stayed in October 2023
Reviewed: 17 October 2023
Shui
SpainThe facilities are quite old.
It is very convenient.
Stayed in October 2023
Reviewed: 12 October 2023
Jimmy
IndonesiaThere are so many corporate companies staying and having seminar in the hotel, make the traffic in hotel so busy and not comfortable. The restaurants in the hotel are not good in the interior and quality of foods,
The location is strategic and room is just fine nothing special. But it was far away the standard of hotel as 2002 when it was just opened.
Stayed in September 2023
Reviewed: 22 September 2023
Hervé
FranceIt's a bit of a shame that the metro is a bit of a walk away and you have to use the foot bridges to get there. In rainy weather it is moderately pleasant. The other side, a little less positive, is the standardized side, but at least you are sure to find the expected comfort. This is the second time I've been there and probably not the last.
The location is really great and the view from the bedroom amazing. I loved the breakfast which is really suitable and very varied and the dining room offers a pleasant view in the morning. In the same tower, you also have access to the bar which is located on the top floors and in the evening, you can treat yourself to a pleasant moment and contemplate Shanghai by night. the gym is well equipped and the sauna gave me a very pleasant break.
Stayed in September 2023
Reviewed: 9 September 2023
Qi
GermanyLocation, Architecture
Stayed in September 2023
Reviewed: 1 September 2023
Stefano
ItalyThe staff was not skilled in English language
Position
Stayed in August 2023
Reviewed: 30 August 2023
Henry
ChinaCheck-in and check-out could have been smoother. It would have been nice if someone indicated that there was a queue for check-in and not just a group of people standing around. Check-out can be done by simply returning the room keys rather than queuing, but that wasn’t obvious. The info on the dining options spoke about the ambiance of the location rather than telling us what food was actually available. On the first night I felt we weren’t going to get any food until we saught help. We did get a booking for the buffet on the second night, but it was an experience I wouldn’t repeat again. The buffet is quite honestly a bit limited and boring. The choice isn’t exciting. The hot food in many cases was hot when it was cooked but hasn’t been kept hot since then, we were there at the start at 5:30 and the food was cool to lukewarm. I dined in this hotel many times about 10 years ago, the kitchens would have been embarrassed by the way things are being served now.
There is a lot that is good about this hotel. The location is excellent and the facilities are pretty good. Staff are helpful when you approach them and persist in seeking help, but they don’t go out of their way to help unless you really ask. The rooms are nice and big and the gym/pool are very good.
Stayed in August 2023
Reviewed: 18 June 2023
Haris
CyprusLocation
Stayed in June 2023
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