Sometimes the wifi doesn’t work properly.

The hotel is in the center of everything and is easily accessible by subway’s line 1 and 2 so you can literally go everywhere. The interior of the hotel was great and staff were very hospitable and helpful. The GM of the hotel was very kind and even sent my husband’s postcard to Germany free-of-charge. Our room was upgraded too! I didn’t want to get out of the room because the room was super grand. In a nutshell, this hotel is superb and the staff went out of their way to make our stay in Nanjing as nice as possible. Good value for money as well. This is the place to stay in Nanjing!

Stayed in June 2024

The staff was very friendly and helpful. When we needed something, they always provided us. When we were looking for a fried dumpling restaurant and Wang at the reception gave us the location of the restaurant. Another time I was looking for a pharmacy and Ms. Tian brought me there and translated what I needed. They also cooked a chicken soup free for me. The service was very good and brought us water bottles frequently.

Stayed in June 2024

Fantastic hotel! Amazing service, exceptionally clean, great location and very helpful staff! We were also upgraded for another room

Stayed in June 2024

Not applicable

Location, breakfast and comfort.

Stayed in May 2024

The service level. The staff was so friends from the first contact untill the last. We had a very pleasant stay

Stayed in May 2024

Very good service, comfortable beds, location

Stayed in May 2024

When in side wing a bit of search is needed to find the restaurants. From the subway it was not easy to find the crossing over to the hotel.

Good location for my purposes. Very spacious room. Very nice staff.

Stayed in April 2024

Wonderful hotel situated in the centre of the city, very close to the underground station. The room are very spacious, with comfortable beds and with a lot of attention to details. Moreover, it is very clean and very well kept. They also provide welcoming water bottles, always very appreciated. The personnel is qualified and always willing to help, They also speaks English. Particularly, the hotel manager, is very willing to give you any support you need. If we ever come back to Nanjing, we would choose again this hotel. WiFi is available all over the hotel. Shops, restaurants and convenience store are all close by.

Stayed in May 2024

There was no dedicated bar.

The room was large, so was the shower. All the staff were great, especially housekeeping, and a special mention has to go to Mr. Charles Hao, the executive vice general manager whose English was very good and who went above and beyond. Breakfast was amazing, a huge choice.

Stayed in May 2024

Friendly staff, rooms were nice and clean and location was very central to the city. Had breakfast on one morning which was good for the price.

Stayed in April 2024

All good

All perfect. Position, rooms and breakfast. Thank you to Charles Hao Executive Vice General Manager for making our stay unforgettable.

Stayed in April 2024

Swimming pool and gym under renovation and is not available for use. There is some construction noise in the daytime. Sound proof is not good

Very central location with metro and bus stops nearby. A big supermarket (more Western type) in the bassement of the nearby Deji Plaza. Big room and value for money.

Stayed in April 2024

Toilet in public area a bit cleaner and brighter with hand paper towels.

Everything. the breakfast is excellent. Staff are very earnest to serve.

Stayed in April 2024

Delicious breakfast. The best location in the very center of town

Stayed in March 2024

Amazing breakfast. The staff were very friendly and accomodating upgrading our room so we could be on the same level as our family.

Stayed in March 2024

Staff do not understand any English.

Stayed in March 2024

Very good location, spacious room, very good service and very helpful and nice staff.

Stayed in March 2024

Didnt allow me to select my room temperature setting due to central aircon control system.

All the staff was very helpful. The hotel give us a upgraded room. Next morning during breakfast, we feedback to a restaurant staff that the room is a bit small, the assist manager immediate arrange a new room for us. Staff was really helpful, i feedback new room not cool enough, they offer to change room, i didn't want to go thur the trouble again so i declined , they pass me a fan. I said room abit humid,they put a air humidifier.

Stayed in March 2024

If the toilet bowl comes with a bidet then it will be perfect.

Stayed in March 2024

It is an older hotel, so the facilities are a little dated, the room ceilings are quite low in comparison to newer hotels, And although the room had a nice view of the city light, i had to keep the blinds closed most of the time because it was very visible from the outside. Its about a 5 minute walk from the main xinjiekou station, the pedestrian entrance to the hotel is the same as the garage entrance so might be easy to miss.

The staff here are amazing! Manager Hao was so welcoming, him and the team really tried to understand the purpose of your stay and gave recommendations on how to maximize your time in NanJing. The housekeeping team did an amazing job cleaning and restocking the room everyday. And on my last day they even prepared a little care package for me to take with me, which included pops, water bottles, cookies and a package of napkins (iykyk some public toilets and restaurant don't give out free napkins and you usually have to pay for it, so the napkins really showed their level of attention to detail and care). Also my room faced the busiest street and all the neon lights but it was surprisingly quiet!

Stayed in March 2024

The poor workmanship of the shower room where water leaking and wet the bathroom.

It is old, the friendliness and readiness of staff has been an asset making our stay comfortable despite the drawback of the old and outdated facilities.

Stayed in March 2024

It’s not an easy hotel to reach on foot - the location is central but the entrance is only accessible via where taxis and cars drop guests off. Iit didn’t seem to offer the best opening impression as inside the hotel was great. Obviously this doesn’t matter if you are being dropped off by car or taxi !

I thought the room was very comfortable and the breakfast delicious - with a great range of food. The room was warm and sound-proofed and the bathroom was fine too.

Stayed in March 2024

Walking through the parking lot to get to the hotel No proper hotel entrance as cars are parked very haphazardly making it difficult for drivers to drop off at the real entrance Not close to train station

Staff kindly upgraded our room Housekeeping was very sweet and washed our socks and hung them up to dry, the extra mile is appreciated Noted our request for extra bottled water and ensured this was met daily Great bathtub and even bath salt was provided

Stayed in March 2024

nothing really.

The hotel is right opposite the famous shopping mall lined with branded shops and also walking distance to the metro station. The room is uniquely designed with space for reading and pantry for storing food. The bed is comfortable and the bathroom is spacious with bathtub to enjoy. We only paid half of the normal price for the breakfast which was only RMB50pp. We thought this is really a good deal as the buffet breakfast served a lots of variety of food including the local traditional food. The staffs were all very nice and friendly. We thoroughly enjoyed our stay there. Would definitely go back if we were to visit the city again.

Stayed in December 2023