16 East Avenue, Ping Yao, 031100 Pingyao, China
#1 of 13 hotels in Pingyao
Guests' ChoiceBased on 18 hotel reviews
9.8Cleanliness
10.0
Comfort
9.9
Location
9.7
Facilities
9.8
Staff
10.0
Value for money
9.2
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Showing 1 – 18
Reviewed: 24 September 2024
Andrea
United StatesEverything was perfect
This property was upscale and well maintained while keeping with the traditional Chinese style. The staff treated us like family with Four Seasons type of service. They couldn’t do enough for you. The food was outstanding here for every meal and we looked forward to relaxing during tea time if we could get back for it and on occasion if we got back late they still would setup tea for us. There were so many little gems about this property and staff, but at turn down every night there would be fresh fruit and a snack as well as a special Chinese gift placed on your bed with a special note. Refrigerators in your room were always stocked with drinks and replenished for FREE. Drivers were also arranged for us to for pickup to and from the train station. We didn’t have to think about anything. Crystal and Nancy were like our family by the end of the trip and we wouldn’t stay anywhere else in Pingyao, but Jing’s!
Stayed in September 2024
Reviewed: 20 August 2024
Kevin
Hong Kong-
Our stay was a truly exceptional experience. You are welcomed in a serene and relaxing environment. The rooms were beautiful, clean and comfortable. Located in the heart of the historic centre. The staff went above and beyond to ensure a memorable stay, with special mention to Crystal, who was particularly outstanding. Her proactive communication before and during our visit made a significant difference. She assisted us in arranging transportation, booking massages, securing tickets for attractions, and even organizing a special birthday surprise for our family. Highly recommended for anyone seeking a blend of relaxation and exceptional hospitality.
Stayed in August 2024
Reviewed: 17 August 2024
Annie
FranceVery well located in the heart of the old city. The hotel is a very modern residence in a beautiful traditional Chinese house: just perfect! And the staff speaks perfectly English (not that common in China) and is very nice.
Stayed in August 2024
Reviewed: 4 August 2024
Kris
GeorgiaProbably one of the nicest small hotels in China. The taste, balance, artworks is absolute top. If you want something else than corporate hotels without personality, this is your place !
Stayed in July 2024
Reviewed: 4 August 2024
Ivanna
United KingdomNothing!
Location and authenticity.
Stayed in August 2024
Reviewed: 22 June 2024
Giuseppe
ItalyI’m not a lover of the shower curtains - they always show signs of humidity
The structure itself is unique and you feel like in a movie like when you explore the city - the stuff is incredibly gentle
Stayed in June 2024
Reviewed: 12 June 2024
Kok
United KingdomWould have been perfect if there's a full service bar.
Everything was perfect! we absolutely enjoyed our stay. Breakfast was good and the dinner service was impeccable.
Stayed in May 2024
Reviewed: 25 May 2024
Shihui
United KingdomNothing
An amazing stay in central Pingyao Old Town. The hotel is very stylishly decorated (in contrast to many other cheesy ones in Pingyao. The room is spacious and the courtyard is nice and quiet. The breakfast is mostly homemade and delicious. The staff is super friendly and attentive. They treated us with tea upon arrival, then afternoon tea. They even remember we preferred whole meal bread from the previous day’s breakfast. It’s not a cheap place (given the general price level in China) but it’s a very memorable experience.
Stayed in May 2024
Reviewed: 23 April 2024
Catherine
MalaysiaShower pressure is too low. This needs improvement. Apart from that, no complain.
The staffs were absolutely amazing. One of the best services I have seen so far. The hotel offers free minibar for guests and breakfast is on ala carte basis and food quality is top notch. The hotel is located in ancient Pingyao city (no car zone). Taxi would have to drop guests off at main road which is few minutes walk to the hotel. I would recommend guests to take up pick up and drop off services offered by the hotel as all streets in Pingyao looks the same (like maze) and it's relatively easy to get lost while trying to find the hotel on your own.
Stayed in April 2024
Reviewed: 21 April 2024
Eileen
United StatesArchitecture and decor
Stayed in April 2024
Reviewed: 8 April 2024
Gayoung
BelgiumNothing. Everything was perfect.
Excellent and super attentive customer service, beautiful decoration and interior design, location is perfect to explore the area, delicious and healthy breakfast. We highly recommend Jing’s Residence for your stay in Pingyao.
Stayed in February 2024
Reviewed: 22 March 2024
Gabriela
SwitzerlandWonderful staff and beautiful hotel. The food was delicious, comfortable rooms and the entire village is a dream. Highly recommend
Stayed in March 2024
Reviewed: 14 March 2024
Manuel
ColombiaEverything is perfect. No worries, nothing bellow 10/10. As said service friendliness and food is exceptionally neutral for us western visitors. Design and culture of The best.
Just exceptional! Can not be better. Best modern with traditional chinese ambiance, 👏🏻👍🏻 bravo to architect Antonio Ochoa. The best memories of a stay like being home. Service friendliness is rewarding. 10/10.
Stayed in March 2024
Reviewed: 1 November 2023
Annie
FranceNothing
Beautifully renovated 270-old house with all the modern comfort. Extremely helpful professional staff. In a centrally located ancient city of Pingyao, but off the mob of tourists roads
Stayed in November 2023
Reviewed: 1 July 2023
Orhan
SingaporeNothing to mention.
Great location, authentic 200yr old courtyard house renovated to very high boutique hotel standards. Most importantly what makes it special is genuine hospitality received from staff at all levels. Top level service.
Stayed in July 2023
Reviewed: 19 September 2024
Oscar
United KingdomThere are no comments available for this review
Stayed in September 2024
Reviewed: 15 April 2024
Francesco
ItalyThere are no comments available for this review
Stayed in April 2024
Showing 1 – 18
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