No umbrella rack in the entry door of hotel in the rain day

Very good location, easy access to Metro. Friendly staff and clean comfortable room

Stayed in November 2024

All good

All good

Stayed in October 2024

The wifi didn’t worked properly with Apple devices, until Cris solved the problem with the help of another member of the staff.

Everything was good, very comfortable room and very kind staff.

Stayed in October 2024

none

Location, clean, spacious, comfortable rooms

Stayed in September 2024

Very friendly and helpful staff.

Very good location. Near to Kunming Train Station. Easy to get taxi,

Stayed in September 2024

Only one restaurant (cafe) open. Both their Chinese and Thai restaurants were closed. Even bar on sixth floor didn’t seem open.

Good facilities. Soft and hard pillows in room. Even weighing scales! Good linen. Coffee and tea making facilities. Good quality towels.

Stayed in August 2024

It would be great if there is convenient shop(e.g. 7-11) at the hotel

Breakfast is excellent, location is good and easy to find taxi

Stayed in August 2024

N/A

The staff was wonderful., specially Kent! Management needs to increase his salary!

Stayed in August 2024

carpet could use some cleaning, colour was brown

as advertised

Stayed in July 2024

Air conditioning is not good enough.But we got fan when asked.

Breakfast is good but could be better with some more verity. At reception Chris was wonderful host to take care of us and rest of our stay, she is truly amazing.

Stayed in July 2024

None.

Location is excellent!

Stayed in July 2024

Actually I liked Everything

The location

Stayed in June 2024

The breakfast was rather underwhelming and the coffee machine needs upgrading. The coffee was terrible. :( The aircon in the room wasn’t very cold either but they did try to send a service engineer to help repair it. (Other reviewers have already commented about this.)

Great location next to Spring City 66 shopping mall and Dongfeng subway station. Easy access to all parts of Kunming. The room was nice and clean although the hotel is a bit dated. I liked that they offered soft and firm options for their pillows in the room! The rooms also come with universal plug points which is convenient for us. WiFi automatically connects once you’ve logged in once. It was a 15-20 min walk to Kunming Old Town and the rest of the shopping malls. 45 mins from the airport via the subway. Location wise, it was perfect. The staff speak passable English, which was great for us as tourists who can’t really speak Chinese.

Stayed in July 2024

Sofa furnishings were a little dated. Guess the hotel is undergoing updates in phases and the shower glass was visibly old and worn out.

Room was clean and comfortable with sufficient amenities. Location was very convenient and right next to a mall. If you're up for a walk, it's approximately 20mins away from 南强老街, which was one of our favourite districts in Kunming.

Stayed in May 2024

None

The front desk staff were very helpful even though we didnt speak mandarin. The room was clean, spacious and comfortable. Truly enjoyed our stay.

Stayed in April 2024

A bit rundown especially the carpet needs to be changed

Stayed in May 2024

No smoking are inside the hotel. Have to go down to the ground floor outside evrrytime Not a train smash but it could be convenient to have inside designated smoking areas

Excellent overall service Great staff

Stayed in April 2024

but one thing is not good for me hotel will stop air condition from 1 am - 6 am, first time i do not know about that but feel hot and feel stress at night time, first time i think air condition not good but staff informed me about that but my health not good i have high blood pressure then need cool weather Staff very helpful they take one cooler machine for me. that is very kind and good.

good location very convenience for shopping, eating and business. Breakfast is good quality and more items. stafff very helpful and friendly event they are speaking chinese and i can not speaking chinese also.

Stayed in April 2024

Food menu could include some more western meals. Pizza would be convenient. The only western option we had on room service menu was beef burger and fries

The hotel is located in a good spot right next door to a 1st class "western" mall. As a westerner i found this to be the most pleasing and familiar feel good factor being next to a mall. The hotel itself is just like any other holiday inn or garden court hotel you would find in rest of the world, clean, modern and comfortable. Rooms are standard depending on the type of room you select. Rooms are fully airconditioned, water pressure is great, bathrooms are modern and well equipped with the basics. I did find the same day express laundy service severely over-priced, We, paid $120 for 6 small clothing items. The staff are extremely friendly and helpful. Most of the staff are equipped with mobile phones that have translator apps already installed in order to communicate with non-chinese speaking guests. Swimming pool access requires full swimming costume and mandatory swimming cap. Gym equipment is basic and does the job for a quick workout. Overall it was a pleasant stay and i would recommend a stay.

Stayed in April 2024

It's all in good order

Clean

Stayed in March 2024

Only unpleasant experience was related to booking the airport dropoff at the front desk. The man on duty said that all vehicles are fully booked (strange!) and recommended a taxi service for 320 yuan. When the taxi arrived the next morning, the driver staged a big drama about how 4 people and bags won't fit in his car and he's afraid of getting his car dirty. In the end, we had to book an additional taxi, as we were getting late. This is really unprofessional considering that I asked the front desk for a car that fits 4 people and 4 bags. However, the girl in the morning was helpful in communicating with the driver.

Great location, good view from the rooms, very nice rooms, extensive breakfast

Stayed in March 2024

Rooms smaller than other hotels I stayed at. But it was well laid out, clean and modern.

Nice clean modern hotel. Good location not far from train station and not far from centre. Has to pay extra for breakfast, I thought it was included with booking.com. but it was a very good selection and breakfast.

Stayed in February 2024

The hotel is located in the center of the Kunming city, a walking distance to shopping centers, restaurants, and metro station. The hotel room was clean and comfortable. The breakfast was great. The hotel staffs were nice and helpful. We enjoyed the stay in the hotel. We will choose the same hotel next time!

Stayed in January 2024

The hotel staff was very professional. After checked in, we realised that the previous guest smoke in the room, and the hotel change a new room for us immediately. Room is very comfy and location is central with MRT just 2 minutes walk away.

Stayed in December 2023