No 292, Binhai Avenue, Xiuying District, 570311 Haikou, China
#14 of 23 hotels in Haikou
Guests' ChoiceBased on 11 hotel reviews
8.0Cleanliness
8.6
Comfort
8.9
Location
8.2
Facilities
8.4
Staff
8.4
Value for money
8.2
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 11
Reviewed: May 28, 2023
Francois
United Arab EmiratesA direct access to the beach would be good.
Helping staff Great room design Great view
Stayed in May 2023
Reviewed: December 31, 2021
Greg
AustraliaThere is no need to leave the hotel/resort, however, if you wanted to explore Haikou, the hotel was a little far out from the city. There is not much to see and or do in the immediate location, however, the beach is being developed and this may be quite a great attraction in the future.
The hotel was located in a rapidly growing new district outside of Haikou. The rooms were large and well equipped with all the comforts you would need. The buffet breakfast and dinner were delicious. There were a lot of different foods and beverages to choose. There was something for everyone.
Stayed in December 2021
Reviewed: July 30, 2021
Oli
ChinaThe SPA ( they have a dog there, a real dog and I want to know why?). I really wanted to get a nice massage but the guy at the reception was too busy playing Chinese chess, he totally ignored my questions even though I was trying to speak Chinese. So weird, not a good attitude towards hotel guests.
Swimming pools, lobby bar, very polite (amiable staff), location.
Stayed in July 2021
Reviewed: April 27, 2024
Expat
United States of AmericaMy room did not have a complimentary welcome basket of fruit. The next morning, I saw a worker with a cart loaded with fruit baskets in my hallway. I should have just taken one but instead I motioned to my room door. He nodded in seeming understanding. I then returned to my room and waited but the fruit never came. I called to the reception desk. Despite being transferred numerous times, no English speaker could be found. Hours later when I checked out, I was not asked the standard “how was your stay?” Nevertheless, I added my reflection of sadness on not being able to get the fruit basket that came so close to my door but not inside. The attendant told me it was okay. It’s not okay, I told her, to which she feigned great sadness, adding, “I’m so sorry.” A simple piece of fruit would have been worth a thousand apologies. Staff here needs to be trained on effective problem solving and intervention strategies.
Beautiful interior
Stayed in April 2024
Reviewed: July 5, 2021
Rozita
United States of AmericaThe only reason I may not visit again was the beach and beach access. It was far from the hotel and the beach was totally bear, not even one spot of shade, no umbrellas and nothing. My guess is that this beach doesnt belong to any hotel, so it should not be advertised as a private beach. It was so so dissapointing but the hotel and everything about it was wonderful. The service was superb and the food was great.
The breakfast buffet was amazing with many different variety of foods.
Stayed in July 2021
Reviewed: November 17, 2023
Sami
United Arab EmiratesThere are no comments available for this review
Stayed in November 2023
Reviewed: August 6, 2023
Marcia
NetherlandsThere are no comments available for this review
Stayed in June 2023
Reviewed: June 7, 2023
Colin
South KoreaThere are no comments available for this review
Stayed in June 2023
Reviewed: October 19, 2021
Constantinos
CyprusThere are no comments available for this review
Stayed in August 2021
Reviewed: April 11, 2024
Mingming
AustraliaThere are no comments available for this review
Stayed in April 2024
Showing 1 - 11
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