Comandante Malbec 12851, 7690286 Santiago, Chile
#79 of 209 hotels in Santiago
Guests' ChoiceBased on 129 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 3 May 2024
Mark
United KingdomGreat location, very good restaurant. Excellent staff
Stayed in May 2024
Reviewed: 6 April 2024
María
United StatesBathroom. Water from the shower flooded the bathroom. WC is not private at all.
Location, bed, tub and breakfast.
Stayed in February 2024
Reviewed: 5 April 2024
Mark
United KingdomGreat location. Excellent restaurant. Staff are extremely welcoming, helpful and friendly
Stayed in April 2024
Reviewed: 13 January 2024
Maria
United StatesThe bathroom didn't have a real door (glass door separating the toilet from the rest of the room).
Great location, close to shopping center and restaurants, safe neighborhood, nice indoor and outdoor pool. The staff was attentive and kind. I would stay here again.
Stayed in January 2024
Reviewed: 9 January 2024
Helen
United KingdomNothing
Beautiful hotel in excellent location. Restaurant is really good and breakfast is superb.
Stayed in January 2024
Reviewed: 30 October 2023
Jorge
Puerto RicoExcellent priority
Excellent services
Stayed in October 2023
Reviewed: 23 October 2023
Raimudo
ChileWe didn´t get breakfast, because it´s end too early. There were an aspirator machine working in the early morning
Bed, clean room
Stayed in October 2023
Reviewed: 16 September 2023
Jorge
ChileA little be far.
Everything
Stayed in September 2023
Reviewed: 6 September 2023
Charmaine
United KingdomNot much privacy when using the toilet
The staff were extremely nice especially Gabriel who went above and beyond the call of duty. He really tried to help us with LATAM airlines who lost all our luggage for 3 days. This is a really good hotel if you want to go skiing as it’s the closest to the resort in Santiago. The shopping centre opposite is good but the best restaurants are a good 20 mins drive. You do need a car to stay in this hotel. The breakfast is sufficient and beds are really comfortable.
Stayed in August 2023
Reviewed: 4 September 2023
Steven
United StatesI used the hotel as my "basecamp' to ski Valle Nevado and La Parva. It close to the entry road to the canyon and an outstanding property for price paid. BTW, it's about 65 - 70 minutes to the resorts with light traffic...a cup of coffee and a podcast and you're there.
Stayed in September 2023
Reviewed: 4 September 2023
Ernesto
United StatesThe service has improved a lot
Stayed in August 2023
Reviewed: 23 August 2023
Fernando
ChileIt is kind of far from other more central touristic areas like Vitacura or Providencia, so if you want to go those places maybe is not the best option.
The room was great, we really enjoyed it. It is a very good value for money in this sense. You have many restaurants and the shopping mall in walkable distances and it's close to sky centres.
Stayed in August 2023
Reviewed: 21 August 2023
Paulo
Brazilx
good
Stayed in July 2023
Reviewed: 18 August 2023
Mario
BrazilI liked the pool but as it was winter I'd like and used it more if it was more hot.
Everything was excellent! The location was very good because i went to Valle Nevado almost every day of my stay.
Stayed in August 2023
Reviewed: 5 August 2023
Eliza
United KingdomThe breakfast was good, staff was friendly and it was out of the city which we really liked.
Stayed in July 2023
Reviewed: 4 August 2023
Olivares
ChileMaybe, The room could need lights, the illumination is a little dark.
This hotel has a wonderful Restaurant and Awesome Chef. The staff is very kindly and friendly.
Stayed in August 2023
Reviewed: 31 July 2023
Westphal
BrazilNothing. I liked everything.
Breakfest is amazing, the staff were very helpfull and attencious. The room was vey clean, everything works very well. The pictures of the roons and the hotel were very realistic. The lounge area was perfect for our familly.
Stayed in July 2023
Reviewed: 11 July 2023
Miguel
ChileBathroom cleanliness
Location, staff and overall state of the property
Stayed in July 2023
Reviewed: 8 July 2023
Marycarmen
ChileWe were three guest only two welcome drinks, either offer for all guests or just don’t offer at all. Don’t make the staff double check number of guests…that looks and sounds cheap. Staff is super nice and helpful, location is great. Will definitely go back !
Good overall.
Stayed in July 2023
Reviewed: 20 April 2023
Alex
ChileFood
Room
Stayed in April 2023
Reviewed: 15 April 2023
James
United StatesVery friendly staff!!!
Stayed in April 2023
Reviewed: 22 March 2023
James
United StatesStaff and accommodations great. Location not great
Stayed in March 2023
Reviewed: 27 February 2023
Alice
BrazilSpa could be better conserved.
Great location! Large room, good breakfast, very kind staff.
Stayed in February 2023
Reviewed: 5 February 2023
Robert
SwitzerlandBreakfast could have fresher pastries, croissants etc from local bakery.
Pools, kid-friendly, pet-friendly, mall across the street.
Stayed in January 2023
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