Petrohue S/N Ruta 225, Km 64 - Parque Nac Vpr, 5550456 Petrohué, Chile
#1 of 2 hotels in Petrohué
Guests' ChoiceBased on 18 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.4
Facilities
7.8
Staff
9.2
Value for money
7.0
Free WiFi
5.7
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Showing 1 – 18
Reviewed: 29 April 2024
Thomas
United StatesBreakfast and all of the food was delicious and beautifully presented. Selection was limited but worked for us.
Stayed in April 2024
Reviewed: 3 April 2024
Marja
Netherlandsbreakfast, location, staff, restaurant, room, just a great place to stay.
Stayed in January 2024
Reviewed: 13 January 2024
Lorraine
United StatesThe pillows were lumpy.
The breakfast was very good. The staff very helpful.
Stayed in January 2024
Reviewed: 9 October 2023
Dennis
United StatesBooking.com indicated a superior room would have a fireplace and a larger sitting area. We paid for that type of room but what we got was one without a fireplace or the larger sitting area. The front desk staff blamed it on booking.com. We felt we overpaid for what we ultimately got. Also, the shower curtain kept falling down.
The location is wonderful, and the staff are very nice.
Stayed in October 2023
Reviewed: 27 February 2022
Katherine
Chilethe hotel clearly hasnt been updated in many years, the furniture and linen looks old, overall i feel like it could be freshen up, considering the surroundings and the outside, and the prices, you really have high expectations but once you get there is a bit disappointing.
the staff is super attentive, nice and they always have a smile in their faces. you really feel great with their attention. the meals were very deliciously, although quite small portions.
Stayed in February 2022
Reviewed: 9 February 2022
Steve
United StatesShowers by pool were in poor shape. The fairly small indoor/outdoor pool is not heated, which was OK since we had warm weather, but it was too bad the jacuzzi wasn’t working. We were sore from a long (and terrific) hike and would have benefited greatly. There are two wood-heated hot tubs, but you have to pay and reserve them well in advance (only one party a day can use them). We were too late.
Not a 5 Star resort,but in our mind better. Quaint National park lodge. Eating good, creative yet basic meals looking out the window toward the lake, trees, and mountains. The staff member we interacted most with, Yerka, was fantastic. The location is amazing.
Stayed in February 2022
Reviewed: 19 December 2023
Easterling
United StatesHard to find something I didnt like. Our stay was too short. There was no TV in our room, but you really dont need one since the activities are focused outdoors.
I loved the location and history of the beautiful boutique hotel. It is literally just below the very impressive Osorno Volcano and right on the lake surrounded by mountains and volcanos. The view and surroundings are just amazing. The weather was excellent during our stay in early December. The staff is not only efficient, but they were very personable and attentive. The dining room has a beautiful view of the lake and all our meals were good-excellent. Our room was large and had a view to the lake. There was also a guide available to help you plan your outdoor activities.
Stayed in December 2023
Reviewed: 13 September 2023
Philip
United StatesShower flow was weak and askew. Had to wait and run water to get it hot between certain hours as advised. WIFi should be strong around the hotel, not just in the room. An iron and ironing board would be a nice addition to have available for people who request them. With some added amenities and upgrades the Lodge should be almost fully booked year round.
The Breakfast was terrific! The view/scenery was stunning and the inside of the lodge restaurant, living area very inviting. The museum on the property is a treat and definitely worth exploring. A very caring and professional staff.
Stayed in September 2023
Reviewed: 31 July 2023
Mirko
GermanyA special place in a beautiful location. We loved it and regretted only to come in Winter, when most activities come to a halt in the Region. But saltos and trekking were splendid.
Stayed in July 2023
Reviewed: 19 February 2023
Fred
United StatesThey did not have decaf coffee. Even an instant alternative is nice.
The staff did a great job making us feel welcome and meeting our requests.
Stayed in February 2023
Reviewed: 8 February 2022
Dunaril
FranceThe restaurant room could be a little warmer.
The awesome room view, fire, jacuzzi.. The personnel who was always happy to help, including late in the evening and after checkout.
Stayed in January 2022
Reviewed: 18 March 2024
Miriam
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 30 January 2024
Pernilla
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 25 January 2024
Michael
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 12 January 2023
Kerry
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 8 December 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 7 December 2022
Anonymous
United StatesThere are no comments available for this review
Stayed in December 2022
Showing 1 – 18
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