Nothing

It's the perfect hotel. I came for solitude and relaxation, and Hare Uta is like a utopia. The resort itself is a beautiful botanical garden with most amazingly beautiful flowers. Room is clean. The staffs are considerate, even you can order sandwich for taking off. I tried different restaurants in town then found out they have the most exquisite food here. It's away from the town so quiet and relaxing. I enjoyed the company of the noisy chicken too. It's one of my favorite places on earth.

Stayed in June 2024

Evening meal was disappointing, bland and uninspiring; lunch by contrast was excellent. A long way from town, we walked one evening and it took nearly an hour.

Very good breakfast, gorgeous grounds and landscape, beautiful pool area.

Stayed in June 2024

Hare Uta is pretty far from town. You can walk it, which I did many times, but I'd say it's 40 minutes.

Hare Uta is a lovely oasis, with beautifully manicured grounds, helpful staff, and spacious, appealing rooms. The restaurant is very good, and the inclued breakfast was excellent.

Stayed in May 2024

Lovely staff, always taking care of our needs. Thanks to Tomas and Evelin for exceptional service and Teva for being an amazing guide!

Stayed in April 2024

The location is a bit far from the centre (30-40 mins walk while gps/internet is not available in different parts of the island so risk of getting lost). A taxi is recommended.

The family / friendly atmosphere The warmth and valuable help of the personnel in booking the sightseeing tours and providing guidance The great cuisine and amazing breakfast The spa experience The view overlooking the ocean The selection of books on Easter Island in the rooms The nice and comfi rooms The surprise departure gift The hotel overall is a great place to relax and unwind while being immersed in nature with an elegant rapa nui touch

Stayed in May 2024

There’s nothing that I can fault with the property. It’s class!

I was given a warm welcome with a garland of flowers. The staff oriented me of the facilities and I was given a very welcome drink. The room is very pristine. All of the amenities are of very high quality. The common areas were thoughtfully designed. The breakfast is also great. I enjoyed my breakfast with a view of the garden.

Stayed in May 2024

Great and helpful staff. Comfortable bed. Very relaxing hotel with beautiful gardens.

Stayed in April 2024

I recommend taking an easy menu and taking care of availability. If you don't have fish three times, it is a problem because there is no more variability in the menu. The portion is so big, so take a smaller menu than a three-course menu.

I really recommend this accommodation with half board because you can use the guide service. Our guides were excellent, and the private tours were wonderful! The hotel's boss was very helpful, as were all the other staff.

Stayed in February 2024

It was a little pricey.

Breakfast was great--fantastic variety! Restaurant had very tasty dishes. Room was clean, spacious and comfortable. Excursions were great--awesome guide they provided!

Stayed in March 2024

A combination of accommodation, kindness and a good restaurant made our days happy at the Hare Uta hotel. Special thanks to Gabriela, Bárbara and Evelyn. Just one suggestion: more dish options in the restaurant.

Stayed in March 2024

No negatives at all

I had a really lovely stay at Hare Uta. It's a beautiful luxury hotel with gorgeous grounds and the room was huge with a lovely view. The staff were very friendly and helpful, the food was great and there was a really nice spa and pool.

Stayed in March 2024

- Price on booking.com is very inflated compared to booking directly on the hotel website. - Rooms are functional but quite basic considering the high price of the room. - No kettle in the room though one available in the community room. - Community room is not air conditioned and when we visited the climate was quite hot and humid. It would have been nice to escape to the community area to get some relief. - Community room feels not very inviting. It does not look nice and parts seem to be used for storage for the housing staff. - At the breakfast buffet the food warmers are not warm enough and one day the items were cold. - Would be great parts of the pool would provide be covered to provide some shade, e.g. with a sail over parts of the pool. - Not a problem for us but you hear roosters crowing and dogs barking during the night and in particular early morning.

+ Room had a nice view over the garden down to the sea. + Garden area is like being in paradise: lots of flowers, chickens free roaming the garden and small geckos. + Lovely pool though small. + Staff very friendly. + Food offered by the restaurant is good. + Breakfast buffet above Chilean standard incl. nice cheese board; custom egg dishes available on demand. + Room has air conditioning. + Transfer from and to the hotel is included.

Stayed in February 2024

We didn’t mind but be aware that it’s outside town. We actually quite enjoyed it as it was away from the buzz so perfect for relaxing but it might not be for everyone.

First and foremost the staff! Pohane is just amazing and even managed to make things happen that looked unlikely to go ahead due to our poor planning. The hotel is beautifully laid out and the views are amazing - so is the garden and all the flowers! The food is also out of this world - in particular if you consider that it’s one of the most remote places on earth.

Stayed in December 2023

Great experience from check-in to departure. The staff was friendly and reached out to us checking in on our stay Breakfast was beyond expectation. Staff also had helped us with finding a rental car and also bikes to use highly recommend

Stayed in November 2023

N/A

Daniel and his staff are amazingly wonderful! I will highly recommend this hotel.

Stayed in December 2023

Location is quite far from center, so a Rent-a-Car is mandatory when you want to go out of hotel. Pool is small and other people as hotel guests come to use- so overcrowded. Restaurant is good but last two days there was no fish available and so half menu not.

Nice Garden. Clean. Friendly stuff.

Stayed in November 2023

There are roosters on the island. So this isn't a complaint, just and observation. If you light sleeper, bring earplugs. Roosters say "hello" in the mornings, that's what they do. I packed my earplugs & slept like a baby.

Everything about the friendly, attentive, staff went above and beyond! Jose, Pohane and Thomas were exceptional and get 5 stars! I wish everyone in the service industry could take a lesson from them. It seemed like nothing was too much of an ask. Our room was great and the patios a nice place to relax. Our bed was AMAZING, and we have a Temperpedic at home. So I'm a bit of a mattress snob, lol. The tours they provided us were private and Tito was really cool. He had that energy that he was attentive but not overly so you could have romantic moments to yourself.

Stayed in November 2023

I expected and looked forward to the roosters crowing but I had not expected the island dogs barking all night. I'm not sure if being on a hill amplified their noise or if that's what could be heard everywhere on the island at night.

We booked our excursions through the hotel and they were fantastic! Not only was our guide the best, but the lunches we had with the full day excursions far exceeded our expectations. The rooms were light and airy with plenty of outdoor seating available. Our reservation included breakfast, which very good; and the other meals we had at the restaurant were excellent.

Stayed in November 2023

The room was very pleasant. Super clean. Well-appointed. AC worked well. The bed and bedding were incredibly comfortable and I would wake up well-rested and ready for the day's adventures on this stunningly beautiful island. The breakfast was outstanding. Choice of pretty much everything you could want for breakfast. Alejandro made the coffees to perfection. The breakfast was so hearty that I didn't want anything for lunch. The grounds are extremely well-maintained and quite beautiful. Some of the fruit at your breakfast are courtesy of the fruit trees you will see on the grounds. The staff are incredibly helpful and friendly. They found out that it was my birthday and sang happy birthday for me at breakfast and gifted me with the most gorgeous necklace. Juan, at the reception area, deserves special mention for making my trip the best it could possibly be with many priceless tips about the incredible sites on the island. My trip would have been a lot less outstanding without his help. He also helped me to book a rental vehicle and organized prompt delivery of it. His English is impeccable. I highly recommend getting a rental vehicle. Driving there is uncomplicated. Waze and Google Maps don't always work - don't forget you're in one of the remotest places on Earth! But, not to worry, the people are very friendly and helpful and will go out of their way to help you find your destination. Such lovely, kind and welcoming folks! I'm a solo female traveler, with some mobility issues. I call 2 places "home"...The Republic of Trinidad & Tobago and The United States. The standards at this hotel are, on par with, and even higher than many places in the United States and Europe that fall into a similar price range. You definitely get your money's worth here.

Stayed in September 2023

Beautiful property and friendly staff!

Stayed in September 2023

Nothing particularly

Food in the restaurant and all facilities were maintained in the decent condition

Stayed in September 2023

It’s clean and staff is super friendly and helpful

Stayed in August 2023

The hotel grounds are so lovely; it’s like a little paradise. The food is delicious(we had too many passionfruit drinks) and the staff went out of their way to be accommodating!

Stayed in August 2023

All the staffs are amazing, especially Juan and Jose who made each and every guest feel like VIPs. Their restaurant is the best too

Stayed in June 2023