456 Manuel Balmaceda, 6160456 Puerto Natales, Chile
#7 of 51 vacation rentals in Puerto Natales
Guests' ChoiceBased on 114 apartment reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
8.8
Facilities
9.3
Staff
9.2
Value for money
9.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 8, 2024
Ross
IrelandThe car parking spaces are a little tight but not usually a problem.
Good location - walking distance into town. Check in is done via WhatsApp which is handy and payment was collected at the end (by card, cash in pesos/dollars). Apartment is modern and clean with everything you need. The bathroom has a washing machine which is great. Smart TV in the living room. Beds are comfy. Parking space on sight and free.
Stayed in May 2024
Reviewed: May 24, 2024
Michael
United States of AmericaJust after crossing the border into Argentina, Franco notified me that I'd left my laundry bag in the apartment. Unable to go back for it, he offered to mail it to me. When international postage proved quite expensive, he organized someone to drive the laundry bag across the border and mail it from the Argentinian side of the border. This extra effort far exceeds my expectations of any host. Before that, Franco had already accommodating multiple, extensions to my booking on very short notice. Though I feel embarrassed to have been such a disorganized and high-maintenance guest, Franco never let me feel a shred of annoyance. This is an exceptionally classy place run by an exceptionally classy guy. That the apartment was well-appointed and spotlessly clean almost goes without saying. Thanks again, Franco!
Stayed in April 2024
Reviewed: April 2, 2024
Shaoping
United States of AmericaNo
It’s clean and close to bus station
Stayed in April 2024
Reviewed: March 27, 2024
Michael
United States of AmericaPlenty of space for three friends.
Stayed in March 2024
Reviewed: March 22, 2024
Gemma
United States of AmericaKitchen needed towel to wipe up. The front door is loose so it kept rattling in the wind during the night.
Good location. Having bring a washing machine was great! Nice kitchen to make food and drying rack was very appreciated!
Stayed in March 2024
Reviewed: March 22, 2024
Ambra
FranceNice and clean apartement
Stayed in March 2024
Reviewed: March 19, 2024
Katherine
United States of AmericaWe were on the ground floor, and our door was right where other guests would gather at foot of stairs, so it got a bit loud at times but wasn't super disruptive. The second bedroom also needs blinds/shade in the window for privacy, particularly being on the first floor.
Nice apartment within walking distance (10-15 mins) of most of Natales. Access with door code was easy. Having the full kitchen and washing machine was definitely a plus! It was also nice to have Netflix + comfy couch for relaxing in evenings.
Stayed in March 2024
Reviewed: March 17, 2024
Josh
CanadaNothing negative at all, it was perfect.
This spacious, clean and modern accommodation was like a home away from home during our Patagonia trip. We stayed here three times in two weeks, for 1-3 night each stay. Loved the big fridge and kitchen to make breakfast for those early morning starts. We did laundry and there was enough space to stretch out, after long treks or days on the road. Super comfortable beds, fresh linen, clean, great shower. Staff were very helpful, even keeping our extra things safe (free of charge) while we hiked the W trek in TdP. You leave them bagged in the room, send a message to let them know and they set them back in your room before you return.
Stayed in March 2024
Reviewed: March 17, 2024
Anne792
United States of AmericaWhile it was wonderful to have a washing machine (and huge drying rack), it would have been nice if laundry detergent was supplied.
It was very clean and comfortable. The location was good - it was an easy walking distance to lots of restaurants and grocery. We were able to park our rental car inside the gate of the apartment complex.
Stayed in February 2024
Reviewed: March 15, 2024
Brandon
United States of AmericaWe did have to call, but we're able to get in after a few minutes.
Stayed in March 2024
Reviewed: March 9, 2024
Isabel
United States of AmericaIt was very clean, good location!!
Stayed in March 2024
Reviewed: March 5, 2024
Hannah
United States of AmericaExcellent stay! Very well equipped clean and modern apartment. Washing machine was a huge plus and they stored our luggage for free twice. Very affordable and close to bus station. Would easily stay here again
Stayed in March 2024
Reviewed: March 4, 2024
Janne
United KingdomStayed here after our o-trek. Location was great and the host was super accommodating (we had to request a late check out because there were issues with our car rental). Gisella was super nice about it and let us check out a bit later. The flat was also really clean and comfortable so definitely recommend!
Stayed in February 2024
Reviewed: March 3, 2024
Melody
United States of AmericaWater pressure could be much better; it was super inconsistent and felt like a trickle most of the time I used it, and we stayed in 2 different apartments across our 3 bookings. Hot water was similarly inconsistent and would go from scalding to cold in seconds.
Gisella was awesome! She was super responsive and helped coordinate check-in and storage of our bags since we had 3 separate stays here throughout our trip. Apartments were easy to get into and were pretty well-maintained. Beds were comfy and it was nice having a living room and kitchenette to do some cooking in. The washer was a life saver after our backpacking trip in Torres del Paine -- felt so good to get clean clothes! Location was pretty convenient too -- we were pretty much always within 10 minutes' walking distance to everything in Puerto Natales and the bus terminal. Wifi was pretty solid the whole time as well.
Stayed in February 2024
Reviewed: February 26, 2024
Alexey
RussiaNothing
All of there
Stayed in February 2024
Reviewed: February 16, 2024
Alison
AustraliaThe beds were very soft. Lack of oil, salt, pepper - staples for cooking.
The facilities were great to have - kitchen, laundry machine, drying rack. Having a whole apartment
Stayed in February 2024
Reviewed: February 11, 2024
Jena
United States of AmericaThe washing machine and the coffee maker
Stayed in February 2024
Reviewed: February 8, 2024
Bojana
DenmarkThere was no daily cleaning, which we didn’t mind since we only stayed for two nights. However, a refill of toilet paper and coffee would have been nice as we ran out of both.
Comfortable stay and easy check in process and communication and helpful staff. Good location.
Stayed in February 2024
Reviewed: February 3, 2024
Marie-eve
CanadaGood location and very nice people
Stayed in February 2024
Reviewed: January 20, 2024
Preetpal
United States of AmericaGood Value for money… and we could cook some Indian food as well
Stayed in December 2023
Reviewed: January 20, 2024
Ioana
RomaniaReception not in the same building which was not ideal for luggage storage. One of the beds in twin room was not exactly comfortable.
Location close to restaurants and market. Spacious apartment, kitchen available. Very good value for money.
Stayed in December 2023
Reviewed: January 15, 2024
Brendan
ChileA nice place thanks!
Stayed in January 2024
Reviewed: January 15, 2024
Gabriella
AustraliaA little further from centre, about a 15min walk but nice to explore the town!
Beautiful modern apartments, well furnished, comfortable beds. Easy to find free street parking around. Easy check in with door code, no keys required. Hosts came when it was convenient for us to charge us, able to pay with credit card. Excellent value for the price
Stayed in December 2023
Reviewed: January 1, 2024
Maria
HungaryThere was not too good to sit on the high chairs at the dining table
The apartment was comfortable, even the corner-sofa in the living room was convenient. The location, the parking lot inside, the heating, the facilities were very good.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content