Avenida Portugal 198, Santiago City Centre, Santiago, Chile
#153 of 208 hotels in Santiago
Guests' ChoiceBased on 24 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.5
Value for money
8.0
Free WiFi
6.9
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Showing 1 – 24
Reviewed: 8 January 2023
Mikhail
Netherlandsa lot of rules from the stuff that make you feel it isn’t a good hotel but more like a hostel
close to the center
Stayed in January 2023
Reviewed: 2 December 2022
Ozan
TurkeyIt was quite alright not to complain
It's a comfortable hotel room, basic and clean. Hotel workers are helpful and nice people to customers.
Stayed in December 2022
Reviewed: 25 July 2023
Klaus
ChileVery clean.
Stayed in July 2023
Reviewed: 15 April 2023
Sophie
AustraliaWe had a lot of issues. Our mini fridge didn’t work and they said they would fix it or put a new one in on the first day, but still nothing by the 5th day (we enquired about it multiple times) We wanted to use the safe while we went out, but it wasn’t working and the staff member put on a show about none of them having any batteries for six years, and he fake called his boss, and made us feel terrible for asking for batteries for the safe. They ended up putting new batteries in after we kept asking. I saw a bug in the bathroom. There was grime in the corners of the shower and bathroom. The water didn’t drain well in the shower, so we could only have quick showers or the water would flood. The sink also didn’t drain for ages. There were burn marks? Or mould? Or something all around the walls of the room. The wall paper was peeling. The towels were ragged and fraying. The buffet breakfast was very ‘blah’. No healthy options (besides fruit). It just didn’t feel fresh. Felt like some of the food was last nights left overs from the restaurant. It was fine but not that good. The napkins smelt strongly of cigarettes. We felt uncomfortable having to hand back our room key every time we wanted to leave the hotel, it’s probably a security measure, but it just felt strange. We stayed in the suit, and it was really disappointing.
Our favourite part of the hotel was the location. And the spa in the room was very cool, however, it wasn’t fully functional, some of the jets weren’t working.
Stayed in March 2023
Reviewed: 30 March 2023
Gabriel
ChileAll
Nothing
Stayed in March 2023
Reviewed: 27 September 2021
Anonymous
ChileThe personnel is very courteous and friendly, they try to help you in any possible manner and the location is great, the hotel also have an all-you-can-eat restaurant which serves a wide sort of options including chinese food, private secure parking is available in the building, just be sure to reserve a space.
Stayed in September 2021
Reviewed: 9 August 2024
Marcus
BrazilThere are no comments available for this review
Stayed in August 2024
Reviewed: 14 July 2024
Guadalupe
ArgentinaThere are no comments available for this review
Stayed in July 2024
Reviewed: 17 June 2024
Rebecca
ChileThere are no comments available for this review
Stayed in June 2024
Reviewed: 12 February 2023
Antonio
ChileThere are no comments available for this review
Stayed in February 2023
Reviewed: 23 January 2023
Juan
ArgentinaThere are no comments available for this review
Stayed in January 2023
Reviewed: 8 January 2023
Courtney
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 29 August 2022
Diego
ArgentinaThere are no comments available for this review
Stayed in July 2022
Reviewed: 7 August 2022
Andres
ChileThere are no comments available for this review
Stayed in July 2022
Reviewed: 1 August 2022
Jorge
ChileThere are no comments available for this review
Stayed in July 2022
Reviewed: 19 February 2022
Leslie
ChileThere are no comments available for this review
Stayed in January 2022
Reviewed: 3 February 2022
Elad
IsraelThere are no comments available for this review
Stayed in February 2022
Reviewed: 7 November 2021
Miguel
United Arab EmiratesThere are no comments available for this review
Stayed in November 2021
Reviewed: 22 September 2022
Natalie
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 24 May 2022
Matthieu
ChileThere are no comments available for this review
Stayed in April 2022
Reviewed: 22 March 2022
Gonzalo
ChileThere are no comments available for this review
Stayed in March 2022
Reviewed: 5 June 2022
Anonymous
AustraliaThere are no comments available for this review
Stayed in April 2022
Reviewed: 4 October 2021
Anonymous
ChileThere are no comments available for this review
Stayed in October 2021
Showing 1 – 24
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