Skip to main content
  1. Hotel reviews homepage
  2. Switzerland hotel reviews
  3. Grisons hotel reviews
  4. Poschiavo hotel reviews
  5. Reviews of Hotel Zarera

Reviews of Hotel Zarera

Via Dal Bernina 2077 - Sfazù, 7742 Poschiavo, Switzerland

#8 of 9 hotels in Poschiavo

Guests' Choice

Review score

Based on 23 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    8.2

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 23

  • Reviewed: 28 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location,best property in my 20 days tour

    Stayed in May 2024

  • Reviewed: 1 February 2024

    9.0
    Excellent value for money, nice food
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night

    Bed was a bit weird - it had an anti-stress sheet that made us uncomfortable (maybe because we weren't used to it?). Pillows really need to be harder - barely offered some support. Everything else was fine.

    We were a bit unsure of what to expect coming here because of the mixed reviews, but it was honestly a good experience. The rooms are nice, the bathroom is decently sized and very clean, the balcony had a great view both during the night and during the day. The restaurant had good food at a decent (not cheap, not expensive) price. Overall, the value for money was excellent. We stayed in places priced 3x more and not as nice.

    Stayed in January 2024

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They close the main door of hotel after evening. Do remember to ask for main door key.

    Nice view from balcony. Good staff, average breakfast.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The facilities are somehow old but still acceptable.

    A family Inn near the valley. Nice view, friendly staff, and excellent breakfast. An ideal place to spend a cozy weekend.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Good stay with nice views.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nice location with decent room.

    Stayed in August 2023

  • Reviewed: 19 July 2023

    7.0
    Check your bed.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    No balcony. In the night we realized, we have one pillow only, so didn't want to disturb the staff. Next day we informed the reception. A cup of coffee was offered, but at the end we had to pay for it.

    Very good location close to the street through the Bernina Pass. But quiet, with a nice view. Good breakfast. Restaurant with local food. Nice staff.

    Stayed in June 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    All staff welcomed us like family. Felt very comfortable and looked after overall. The panoramic view is amazing.

    Stayed in July 2023

  • Reviewed: 11 August 2022

    7.0
    Beautiful Poschavio
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could definitely improve, specially for children.

    Location and view! Owner very guest friendly. Dinner nicely presented although a bit too expensive.

    Stayed in August 2022

  • Reviewed: 17 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The owner is very kind and friendly. And the location absolutely stunning... Away from the beaten track and just what we wanted :)

    Stayed in July 2022

  • Reviewed: 5 November 2023

    1.0
    Very bad service
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I had to pay 2 nights even though I didn't stay in the hotel for circumstances outside my control, there was a rockfall on the street and no traffic possible from Poschiavo to Sfazu nor from Bernina pass, public buses were cancelled. I was told my money is needed to pay the hotel personal, very sad that money from tourists is needed like this. If a hotel is full I could still somehow understand, but this was not even the case. Also no kindness to inform me of the closed road beforehand, now I had to pay another night on top in Poschiavo as it was too late to return home when I found out.

    Nichts

    Stayed in October 2023

  • Reviewed: 29 October 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Totally disappointed with the property management. Couldn’t even get to the property from Pontresina (30 min sway) due to rock slides. Was advised by the border police (near the property) to take a detour through Livigno, Bormio and Tirano. After driving for about 3 hours we arrived (about 6pm) only to find that the road leading to the property is still closed (from Poschiavo). Even after 3 days, this same road is still not accessible to train, bus or car. I even called and talk to the property management about the situation but it doesn’t help. They were not willing to refund and suggested I reverse my same 3 hour detour journey just to get yo the property. It was late and we were tired from all the stress and decided to find and alternative accommodation nearby. It was ironic that the property management refused to allow for refund as it was nobody’s fault and the road closure due to rock slide is an act of god and that it was not a casual no show. Unbelievable. FYI, we have another group on the same car with us but staying in a different property near Zarera but was given full refund without any question asked. I rest my case.

    Stayed in October 2023

  • Reviewed: 6 September 2023

    10
    I would definitely come back there.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The view and the people were amazing. Very helpful and kind. The food was delicious!

    Stayed in September 2023

  • Reviewed: 19 August 2023

    10
    Great attention in a lovely environment
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great and close attention from the personnel of the Hotel since we arrived until we left. What about the location? Couldn't be better! We will come again next year, for sure!

    Stayed in August 2023

  • Reviewed: 16 September 2022

    3.0
    Not the best value and poor value for evening meal
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights

    The breakfast was not a buffet. Location meant that quite a lot of time spend travelling

    Views

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    perfect and relaxing
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    nothing - it was fantastic

    the owner Lorenzo and his team were so welcoming and friendly. The view of the mountains is spectacular. This place is like a little paradise - I didn’t want to leave!

    Stayed in August 2022

  • Reviewed: 6 May 2022

    10
    Thank you so much, my stay was perfect.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights

    Gorgeous sport, wonderful host - conveniently located driving distance for day trips to lots of locations! Included breakfast was plenty, and dinner options were excellent.

    Stayed in April 2022

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 2 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 31 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 2 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 27 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 26 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 23

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless