Äussere Dorfstrasse 2, 3718 Kandersteg, Switzerland
#22 of 45 hotels in Kandersteg
Guests' ChoiceBased on 273 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 23 June 2024
Andrew
United StatesThe price was expensive for the room, which could use an upgrade in furnishings.
Great amenities for children. Including an indoor game area, i door pool, and outdoor playground.
Stayed in May 2024
Reviewed: 4 June 2024
Clifford
United KingdomHotel was tired Room door ill fitting, needed attention to close. Corridor bland, more like a hostel. Lacking AC. Balcony was shared with adjacent room.
Location Pleasant staff, clean room. Parking facilities good.
Stayed in June 2024
Reviewed: 28 February 2024
Manon
SwitzerlandBathroom needs to be refreshed and the breakfast wasn’t of great quality
Location is great and the lobby and dining room look beautiful
Stayed in February 2024
Reviewed: 30 January 2024
Izabela
United Kingdomno iron in the room - due to fire risk ( there is a paid laundry and ironing service offered though). Not a problem for many people but, considering my profession, it was for us. it was quickly resolved though by helpful staff.
lovely mini suite, very clean and comfortable. Wardrobe and chest of drawers were very handy. The sauna and swimming pool also very good and not crowded.
Stayed in January 2024
Reviewed: 8 January 2024
Birgitta
SwitzerlandEasy going. The pool.
Stayed in January 2024
Reviewed: 3 January 2024
Yuliia
United KingdomThe hotel has a pool, but it was a bit cold during our stay.
We had a wonderful stay at the hotel. The hosts are taking lots of efforts to please the guests. The stuff is very professional and attentive. It’s a perfect place for families, with easy access to the ski lift where there’s a lot to do for kids. We stayed for the new year night and the party organised by the hotel was a very high level. Thank you!
Stayed in January 2024
Reviewed: 1 January 2024
Renzo
NetherlandsIt's all a bit outdated but that's part of the charm.
Location and ambiances were very good. Friendly staff and extensive breakfast in belle epoque atmosphere. Free parking in front, really good bed and pillow. No noise at night, close to the cable car to Oeschinensee.
Stayed in December 2023
Reviewed: 2 November 2023
Palmer
SwitzerlandThe hotel seems old and tired. The decor is a little shabby and the rooms are very basic. I had a double room but my bathroom was tiny. It would be difficult to have two people sharing this facility. The breakfast room is gorgeous, big and airy but the breakfast itself is very basic.
Great hotel to stay in with a pet. My dog was allowed everywhere even the restaurant. Hotel is warm, clean and welcoming. Amazing location, in the town but easy access to walking trails. Restaurant next door (seems to be connected to the hotel) was really good with super friendly staff.
Stayed in October 2023
Reviewed: 6 October 2023
Donate
GermanyVery comfortable, excellent breakfast
Stayed in September 2023
Reviewed: 24 September 2023
Rebecca
United StatesBreakfast was wonderful. Setting was classic.
Stayed in August 2023
Reviewed: 19 September 2023
Xenia
SwitzerlandBathroom a bit outdated, lights did not work properly in the bathroom.
Great Location, rich breakfast, great restaurant for dinner in the hotel, good facilities, traditiional swiss mountains outdated hotel.
Stayed in September 2023
Reviewed: 10 September 2023
Christopher
AustraliaStaff wonderful. Location is the best in Town.
Stayed in September 2023
Reviewed: 3 September 2023
Dara
BelgiumThe room is big with a small living room.
Stayed in July 2023
Reviewed: 31 August 2023
Cornelia
Switzerlandout-dated
location
Stayed in August 2023
Reviewed: 30 August 2023
Wayne
Taiwancreaky floors if you are in the wooden wing if the hotel, uncomfortable pillows
clean and large room, good wifi, good breakfast
Stayed in August 2023
Reviewed: 28 August 2023
Martin
SwitzerlandCheck in
Stayed in August 2023
Reviewed: 27 August 2023
Fanger
ChinaThe room is clean and the breakfast is better than we expected. The hotel is located in the city center and you can easily access supermarkets and restaurants in 5 mins. The staff are friendly and helpful. Thanks to Sonika, we got the guest card for the cable car discount via email before check-in.
Stayed in August 2023
Reviewed: 25 August 2023
Thedoerksen
SwitzerlandSadly there was no mini fridge
The balcony with the view was incredible! The breakfast had a nice variety of fruits, bread, coffee and warm dishes.
Stayed in August 2023
Reviewed: 17 August 2023
John
Switzerland-
Everything.
Stayed in August 2023
Reviewed: 14 August 2023
Alison
United KingdomReception told us we couldn’t eat dinner in the dining room as we hadn’t reserved before 11am - we subsequently found this not to be true. We breakfasted at 9 - the hot food was mostly gone.
Beautiful, historic hotel in a glorious setting. Evocative of a bygone era, one half expects to see Hercule Poirot come shuffling down the stairs. Take a wander through the reception rooms - it’s like stepping back in time. If aggressively modern, black and chrome is your thing then this isn’t the hotel for you.
Stayed in August 2023
Reviewed: 14 August 2023
Valerjans
LatviaHard to identify some problems or something we did not like. Nothing could be ideal. For me very important is the fact hotel`s staff is very nice and helpful when needed; simply doing their best. There is one thing some people would not like, during our stay for one week elevator (lift) made tricks several times by not arriving for longer period of time of turning his way to basement instead of selected floor. We found it funny since there were no hurry and we had plenty of time, however, for somebody it could be disturbing.
Our room should rather be described as apartments; wide rooms with balcony and nice view on mountains. However the best value of this hotel is its staff - very kind and always highly positive. Breakfast and breakfast time was always enjoyable both inside and outside in hotel`s garden. Indeed, location of hotel is perfect despite of quite a small area of the town. It`s just in the middle of three main mountain hiking directions. Worth to be mentioned, my wife liked to spend some time in hotel`s swimming pool before dinner.
Stayed in July 2023
Reviewed: 9 August 2023
Elizabeth
DenmarkCute and oldfashioned hotel situated in the center of Kandersteg. We had a beautiful room overlooking the mountains. The pool was great.
Stayed in July 2023
Reviewed: 9 August 2023
Elizabeth
United KingdomLarge family room, fantastic breakfast, nice lounge to relax in, incredible views
Stayed in August 2023
Reviewed: 9 August 2023
Daniel
Hong KongThe hotel itself is a bit dated. It's ok, as it's located in an old traditional house. There is no aircon available, which could be an issue on a hot summer day.
The hotel room I got was huge. The location of the hotel is in the middle of Kandersteg, easy to reach by train and bus. Staff were friendly, breakfast was also great.
Stayed in July 2023
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