Nothing.

What a place! The rooms are beautiful, the spa area is so relaxing, and the food is amazing. Also very dog friendly!

Stayed in August 2024

The menu of the grand restaurant seems to be struggling to find a clear direction, perhaps trying to cover too much.

Wonderful facilities, the private funicular and spa are a lovely touch!

Stayed in August 2024

Not easy to get to by car

The staff and the facilities

Stayed in August 2024

Nothing at all.

Everything! It is hard to get to if you drive, but worth it once you get there!

Stayed in August 2024

The dinner and atmosphere was slightly to "traditionally fancy" for us, something a touch more modern or casual would be great. The spa itself is very modern though.

Amazing service, some of the best we have had in any hotel. Also loved the view from the room, the little private railway lift outside, and the breakfast.

Stayed in July 2024

None :) Really nothing to mention here.

Not sure where to start! 1. Room was perfect, I loved the bathroom set up with shower and separate bathtub. We had a mountain view, so it was just gorgeous to see how weather changes in the mountains. 2. SPA was just perfect! It's in the Vogue Top 100 around the world and it is indeed incredible! I was there several times per day. 3. Private Funicular and day pass for other cable cars in Arosa - perfect option for summer hiking activities. 4. Grand Restaurant - compliments to the chef, as everything was delicious. I still remember blackcurrant tart and the Apricot dessert. 5. Everybody meet you with a smile and really want to help you with any possible question you have during the whole stay. Very nice people work there and it is very rare in the hotel industry!

Stayed in August 2024

Beautiful hotel with stunning views, amazing breakfast and helpful staff.

Stayed in July 2024

Early in the morning, we heard a frequent loud crackling noise most likely coming from the window frames. There was not many options for salad only cucumber and tomato. There was no avocado. :(

Room was very clean. Location is perfect. We really enjoyed walking around the hotel. We also find the private funicular is really convenient. We liked the food and the staff were very friendly. The evening piano was also really romantic. Spa and sport facitilies were fantastic. Private spa suit was fine and it has a nica sauna and steam bath.

Stayed in July 2024

The room felt a bit hot late at night, but maybe I didn’t get how to use the thermostat. I was hoping for at least another small pool area, that usually gives a simple feel of variety.

You can clearly feel that it’s a high class hotel. From all the comforts, kind staff behavior, services. Extreme cleanliness, which in general is hard to get. Great breakfast. The nice view from the panoramic windows of the room. The big Spa area, even if the included ones are just the upper floor with the big pool divide in section and the half floor with saunas. Arosa Card.

Stayed in July 2024

If I really try to be picky: there is no A/C , so it might get slightly hot during summer. But it was ok for us!

Everything!! Especially the staff was amazing!!

Stayed in July 2024

The staff issued invoice with the mistake (sum was not correct because cake was missing), they apologised but did not issue corrected invoice. I expected corrected invoice to be provided to me.

Architecture and design of the hotel is exceptional. Breakfast was excellent, wide range of choices and lot of specialties from the region. I expected maybe little bit more from the dishes ordered from the menu (separately from the buffet). I really appreciated that the hotel offered transport to town for us, there was no need to use our car.

Stayed in June 2024

It is a family place and I like that but for the SPA it would be great if there would be at least 2 hours a day which would restrict it for kids so one does not feel like being at a public swimming pool but in a SPA.

Tschuggen is an amazing place to stay in Arosa. The staff is super friendly and the atmosphere in the hotel is casual luxury which I personally appreciate a lot. A highlight is definitely the hotel owned "Tschuggen Express" bringing guests directly from the hotel up to the mountain. Hotel provides sledges for guest and has an inhouse ski rental. The food and bar is great.

Stayed in March 2024

Good variety

Stayed in March 2024

Sauna, great food (breakfast & restaurant “The basement” were amazing), massage session

Stayed in February 2024

Exceptional service, excellent food, lovely ambiance.

Stayed in December 2023

Ski card didn’t work to open the ski locker , Reception didn’t ask if we wanted ski tickets

Service personnel were excellent , Location , Ski car to the slopes , Room , mini bar Wellness area , Ski rent in the hotel , Ginger shot for breakfast Able to visit the wellness after check out Hotel gave us a lift to the town

Stayed in December 2023

I went solo for my birthday to get away for a few days. Everyone treated me like gold!

Stayed in November 2023

It is one of the best hotels I've ever been. Everything was great, and definitely - surrounding of Arosa is mind-blowing!

Stayed in August 2023

The traditional style of the dining room and reception area is out of keeping with the modern architectural style of the whole building. Very incongruent!

The swimming pool and the free snacks.

Stayed in July 2023

I have nothing I dislike.

I had a blast!! For me it was an amazing experience.

Stayed in August 2023

If only the spa offers a 3 hours time for females to enjoy , would be great

Everything, stuff were very helpful, kind and offered welcome drink upon arrival , they offer free rides to overlook the town and went to visit places which is reasonable to the price , the room was very clean with a very exceptional view of the imaginary mountains, was very comfortable to sleep and relax , although we had dinner in their restaurant which was very delicious and nice experience takes you to the Victorian century wish if I stayed more💙

Stayed in August 2023

What a wonderful stay we had at Tschuggen Grand Hotel! Excellent service, restaurant and spa facilities. We will definitely come back soon!

Stayed in August 2023

We would have liked if the spa area would be for >16yrs only; hanging in a hot tub with a bunch of small children is not relaxing

Very friendly staff, shuttle service to the village, delicious foood, exceptional spa area

Stayed in August 2023

Location, clean and helpful staff

Stayed in August 2023