Breakfast was very satisfying..a good section of various things to enjoy..nice environment and friendly staff.

Stayed in October 2024

1. The noise. Corridors are void of items making them echo chambers when closed off; late people let doors shut which bang; there was a bus stop right outside my window, so busses pulling up, stopping, had diesel engines idling; the church bells chime every hour and every 15 minutes at night. 2. Hotel lockdown. At night the hotel is locked up. The stairs are not accessible and the lift goes up only. Was let in late at night, lift to first floor, then door key didnt work - impossible to return downstairs. Lift will not descend, doors locked. Finally found an exit to street, walked back around to front of the Hotel, knocked to be let in again, had key card reset, lift back up and finally in after 30 minutes. 3. Checking in after 1400 my room was not ready for another 30 minutes, so had to wait in bar. 4. No window curtain but a drape that stretched across the entire front of room floor to ceiling covering surface, corner light, coffee machine, hangers from ceiling (no wardrobe), chair/desk - a pain when wanting to work or get a drink!

the hotel has a good jazz theme and has good character. The staff are very friendly and helpful, especially the evening bar staff. The bar setting is nicely themed. Complementary welcome drink was a nice touch. Nespresso machine good inclusion.

Stayed in October 2024

A bit far from bahnhof, especially considering the way is mostly uphills.

Very clean and comfortable.

Stayed in October 2024

HVAC in rooms. Needed to keep windows open to prevent overheat - then lots of noise from street. Hike uphill from train station

Vibe and decor Staff

Stayed in October 2024

Super small rooms. I travel with 2 suitcases, it was challenging to make them fit in the room. Also, if you go into town, there is a hill to climb in order to get back to the hotel.

Very quiet location, and the rooms were very clean

Stayed in October 2024

Relatively steep if you decide to walk up from the town

Excellent breakfast and hotel location was good for exploring Montreux. Bus service from town centre stops right outside hotel.

Stayed in September 2024

As we thought it was a short distance from the station to the hotel but it was very steep on cobbled streets . We advise to get the bus or mountain railway

Excellent choice for breakfast Staff helpful Bar/ Resturant great decor Good location for local mountain railway which you can use to come from Montreux main station

Stayed in October 2024

Evening food service was a bit chaotic. We stayed out of peak season and there was limited staff on duty trying to cope with food orders and check ins simultaneously. However, they realised the problem and offered complimentary drinks while we waited.

Excellent view from the room over the lake and mountain and good location. Easily accessible on foot from station but worth taking bus if you have heavy luggage! It is uphill! Very helpful staff who were concerned that you were happy. Good advice on using public transport. Great choice of food at breakfast.

Stayed in September 2024

N/a

Loved the music theme of the Hotel, and the very cozy bar/restaurant. The Room was very comfortable and clean with a great design.

Stayed in October 2024

Some days staff were very friendly and helpful other days very unfriendly and not at all helpful or attentive.

Location was great. Rooms were spacious Staff was mixed. Some days the staff was very friendly, attentive and helpful. Other days very aloof and not attentive or helpful at all.

Stayed in September 2024

Lugging a suitcase uphill, rather than taking the bus from the train station, was tiring. My fault, not theirs, but some advance mention that the walk (15 minutes) is uphill would have helped guide me. The food was good, and good value for Montreux (which is expensive even by Swiss standards) but could have had more vegetables included with the dishes.

The service was good and helpful, particularly from the friendly Elva at the bar. The position in the Old Town was charming and the room was fine. Spotify music was good, though the bar was quieter than expected.

Stayed in September 2024

The lighting in the room is a bit dim.

honeymoon free upgrade to the highest room type (206->402) and a complimentary bottle of wine. It takes about 5 minutes by bus to get there, and it's very convenient as the bus stop is just around the corner. There’s a restaurant downstairs offering paid breakfast and dinner. The manager is very friendly, and the staff member is a Chinese woman who is also very nice. It's a 10-minute walk to Lake Geneva, and the bathroom has a bathtub, plus there’s a small balcony and a capsule coffee machine.

Stayed in September 2024

Rapid response of the personnel.

Stayed in August 2024

Location is inconvenient… high on a hill and away from lake. $15 cab ride from train statiom

Room recently remodeled, plumbing excellent

Stayed in September 2024

I liked it all - very good place. Hotel Staff is amazing.

Stayed in September 2024

Rooms were a bit small and furnishings were not optimal (e.g. hangers next to the window on an open space / no wardrobe). The bathroom fan seems broken so moisture doesn't effectively leave the bathroom unless you keep the door open and the bedroom window open.

Super helpful staff (even helped me organise a same day dentist appointment as one of my fixtures has a problem), great location in the middle of the old city (but needs some walking to get to the train station and most of the shops).

Stayed in August 2024

Nothing. The rooms don’t have air con which might be a problem, but it was in the high 20’s during our stay and we were fine.

Its location in the old town. Bus from town centre stops outside the door, or it’s a 10-15 minute walk to the centre or lake shore.

Stayed in July 2024

The room was technically weird....very few power sockets, all far away from the bed, the sinks with mixer, and the bed lamps connected to no switches we had to unplug for the night (one being plugged behind the bed which forced us to move it). Maybe they need to renovate to make the room more user friendly ^^'

The nice and cosy atmosphere. The comfy beds. Nice view from the balcony

Stayed in August 2024

Our room was small, but very clean.

Quaint restaurant, bus stop across the street, modern decor. Lovely neighborhood.

Stayed in August 2024

Rooms were a bit small.

Great vibe. Nice room(a bit small though)

Stayed in August 2024

Location was on a steep hill with the town centre at the bottom, we would have picked a hotel closer to the train station and the centre of town if we went again. I appreciate the hotel had a musical/stage theme but the rooms design took the theme too literally making the room very impractical - the curtain for instance, like a stage curtain but in front of the desk area where all the sockets were so once shut you couldn't access any sockets or the only means of cooling the room, a small desk fan.

The staff were helpful and breakfast was pleasant

Stayed in June 2024

It was further from the train station than we expected and the bus was not running. So hard work pulling our suitcases uphill.

Stayed in July 2024

Lovely place. The building was cute and modern.

Stayed in May 2024

Breakfast not included and at a nearly £500 price tag for two nights I find this unacceptable. Breakfast is an extra €25 each and it was a rather basic continental spread. Were told on check in our breakfast times so assumed included as not told it would be additional. Luckily we found out who’re we started eating. Lumpy pillows Coffee etc not replaced daily. Small amount to start with. Not fresh milk Informed 206 buses ran until 2am by reception when in fact they finished at 8 pm

Clean Quirky decor Fourth floor suite was what I would class as a normal sized double room. Good sized fridge Parking nearby was good/ secure. Tram and bus nearby

Stayed in July 2024