Toilet and shower both do not offer much privacy.

Perfect location, all possible activities just around the corner, the hotel is actually within the same building as a shopping mall, parking, cinema, bus station, etc. Amazing Swiss planning :)

Stayed in May 2024

Lovely, spacious rooms. Design is unique and cosy. Amazing views from the balcony. Great facilities (gym, spa, restaurant, mall, cinema). Fantastic location

Stayed in May 2024

The design and the service

Good service

Stayed in May 2024

Poor soundproofing

Location, attitude, comfortable bed, spa

Stayed in May 2024

The room was large and comfortable with very cool decor. We also enjoyed the pending time on the large balcony with a great view

Stayed in April 2024

The variety of the breakfast with more fruits would have been great. To be honest I was a little shocked by the absence of noise isolation in the room. I could not only hear people talking but I could hear what they were talking about in the room next to mine.

I really enjoyed almost everything in the hotel. The location is superb, the staff was so friendly, welcoming and helpful, made me feel very welcomed. The room was spacious, clean, I liked the style. The spa is just fantastic after hiking the whole day. The drinks at the bar in the lobby were well made.

Stayed in May 2024

As a design hotel, it had its some quirks, like the bathroom layout having abundance of glass. The pillows could have been a bit comfier, but the hotel would have likely provided alternatives if asked. Despite these minor notes, we thoroughly enjoyed our stay and didn't find them to be major drawbacks. Overall, it was a wonderful experience, and we have no complaints.

Lovely design hotel in the heart of Flims. The location couldn't be better, right by the lifts and just a few minutes from the train station. Charming coffee shop and various shops in the attached STENNA Flims area, adding to the convenience. The room design and attention to detail were great, and breakfast was delightful. The Spa also was really relaxing. Highly recommended for a memorable stay.

Stayed in April 2024

For a "best of Switzerland" hotel, the breakfast could have been a bit more diversified and omelette lacked some taste. But overall breakfast is fine.

Amazing design hotel, nice rooms with terrace onto the valley, very nice spa and overall central location in Flims. Having a cinema and supermarket in the same building is a nice extra

Stayed in March 2024

Big but very thin pillows/no cushioning and hard bed. Toilet has a transparent glass door facing the rest of the room/bed... Breakfast could use some more variety.

Staff was very friendly and the location is great.

Stayed in April 2024

Everything

Stayed in March 2024

Toilet was quite an experience :))

Breakfast and SPA were great. Beds are comfy, the cleaning serivce is really nice. SPA bag (with all the needed things for SPA) was waiting for us in the room - very nice and thoughtful. The staff at the reception, restaurants and bars is extremelly friendly and useful. Gave us many tips and tricks!

Stayed in March 2024

People leve their personal belongings on the benches and it’s impossible to use them for their purpose, to sit down. I suggest you write rules, so people use the space properly.

Stayed in March 2024

Games rooms, pool table or informal relaxation area (not just a bar) for teenagers would be good

Stayed in March 2024

It did feel a little like we were staying in the shopping center that was never really open. As the shops closed as we were getting down from the mountain! The room also ran a little hot and the thermostat didn’t seem to be effective, although it was easy enough to open the balcony door.

The location was spot on. We wanted the convenience of being able to get straight to the gondola. The rooms were nicely decorated and the reception area/bar was very welcoming. Breakfast was just right and we enjoyed relaxing in the spa. When my husband left a shirt in the room the staff were very helpful and posted it back to us immediately thank you for that!

Stayed in February 2024

There are very few added extra's, for instance no handcream or body lotion in the room, although they did give it to us when we asked for it and no drinks or snacks in the mini fridge. Wouldn't expect these to be free but would be nice to have something available. Also no Netflix or streaming services on TV. Spa has no jacuzzi.

Staff are really friendly and you couldn't get a more convenient location for skiing with ski hire, ski room with boot warmer and ski lifts all in walking distance on same level. The hotel design is also nice. Breakfast was good too.

Stayed in February 2024

Nothing

It was ski in ski out , very easy

Stayed in January 2024

The Staff were extremely helpful and accommodating of our requests. The room was extremely comfy and had a great balcony with view to the mountain. Additionally, the Spa was incredibly relaxing. Even after checking out, the staff allowed us to store the ski gear in their room and use the Spa facilities after a long day of skiing. Truly customer centric. Will return!

Stayed in February 2024

great breakfast, nice dinner (in their restaurant), wines could be better (but I understand the idea of promoting local ones) room was spacious with comfortable bed

Stayed in February 2024

-Near the cable cars - Comfortable bed - stylish room - friendly staff

Stayed in January 2024

Much air freshener in the hallway ... like in Las Vegas Transparent Toilet wall. Really? Form not following function. Transparent shower wall, ok, has something ;-), but I appreciate privacy on the toilet.

Design Staff Location Facility

Stayed in January 2024

Great breakfast, luxurious spa and excellent location.

Stayed in January 2024

No swimming pool

Nice style of interior

Stayed in January 2024

Prices for anything are too high. Massage treatments are too expensive.

Convenient. Everything you need for a perfect ski trip is right next door.

Stayed in December 2023

Too warm and too Much air freshener in the hallway

Location to ski lift

Stayed in December 2023