General Guisanstr, 23, 3800 Interlaken, Switzerland
#1 of 57 hotels in Interlaken
Guests' ChoiceBased on 494 hotel reviews
9.2Cleanliness
9.4
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.8
Value for money
8.8
Free WiFi
9.5
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End of dialog contentReviewed: 11 June 2024
David
United StatesThe location was great maybe a good size block and 1/2 from the train station. We loved the location to town about the same distance. The service and cleanliness were the best!!
Stayed in June 2024
Reviewed: 2 June 2024
Apurva
IndiaThe location of property was in proximity to the station , the host was great and gave a homely vibe and was very energetic offered us loads of delicious chocolates
Stayed in May 2024
Reviewed: 31 May 2024
Venny
United KingdomThe host is lovely - very helpful and kind. The location is perfect for travelling to popular tourist spots and also to the airport. It is my second time staying here and loved it. The apartments are great for longer stays with larger groups and if you want to be able to cook - there is a stove, microwave, multi-cooker, dishwasher, kettle, fridge, etc. Overall, a great place to stay with lovely hosting and staff - cleaners also very friendly and do an excellent job.
Stayed in May 2024
Reviewed: 26 May 2024
Cheryl
SingaporeNo lift, so we need to carry our heavy luggage by ourselves up to the second floor. It's tough for us as we are all ladies.
The staff was friendly and offered us suggestion on where to go and gave us a free pass to travel via bus/train in interlaken.
Stayed in April 2024
Reviewed: 26 May 2024
Clara
United StatesDated, stairwell and public areas smelled of cigarette
Location, staff
Stayed in April 2024
Reviewed: 16 May 2024
Richard
United StatesThe beds were comfy but as I commented above they were very narrow, I am six four….length was fine.
Very quiet, comfy beds that were long and narrow, daily room service. very friendly and helpful front desk service, great location, everything is within minutes walking
Stayed in May 2024
Reviewed: 15 May 2024
Barbara
AustraliaPerfect location. Just a short 5 minute walk from Interlaken West train station. The accomodation was set in quiet street and we had a small balcony that we could sit on and enjoy the view of the mountains.
Stayed in May 2024
Reviewed: 14 May 2024
Dulanga
SingaporeBathrooms were very small.
Keeper Veronica was a very nice lady. She explained every little thing we needed to know about our stay and the surrounding area. She even gave us some travel passes to use on local buses and trains. The place was a little old-looking, but it was good enough for us. There was a small pantry with enough utensils to prepare some food as well.
Stayed in May 2024
Reviewed: 13 May 2024
Asif
Brunei DarussalamNothing
Excellent location very neat and clean spacious
Stayed in May 2024
Reviewed: 7 May 2024
Daniella
United KingdomThe cleaners come round to attend to the rooms quite early so you need to remember to put your do not disturb sign out.
Host was very friendly and gave us a lot of information about local attractions and highlights. The accommodation was a short walk to interlaken west station and also reasonably close to interlaken ost station.
Stayed in May 2024
Reviewed: 29 April 2024
Boxer_tox
Israel-
Everything felt like being at home. A warm welcome from the great lady in the hotel's reception, which brought updates on weather & nearby places. room view was great too with mountain view. Its very private place (only a few rooms) Location is awesome. 5mins walk from Interlaken West Station & central shops road. Highly recommended. will come again. thank you.
Stayed in April 2024
Reviewed: 28 April 2024
Michaela
AustraliaNo issues.
Newly renovated bathroom. Hot shower every night. Clean facilities. Comfy beds. And to top it off the MOST amazing hosts who were so welcoming and helpful. Walking distances to the train station and shops. Cosy and warm in winter. Microwave, kettle and fridge in room. Thank you Swiss Inn for a great stay ☺️
Stayed in February 2024
Reviewed: 22 April 2024
Thu
NetherlandsPerfect location, a few minutes walking from Interlaken West. The receptionist is so friendly and helpful. Highly recommend!
Stayed in April 2024
Reviewed: 20 April 2024
Karen
AustraliaLovely property with character, clean and well presented. Veronica was a wonderful host and very helpful.
Stayed in April 2024
Reviewed: 17 April 2024
Hui
MalaysiaLike the location and great host. Good service and clean room. Thumb up 👍
Stayed in April 2024
Reviewed: 11 April 2024
Soniasonia
AustraliaN/A
Great location, close to Grindelwald and Lauterbrunnen. Veronica at the Front desk reception was very helpful and welcoming and provided useful information about the area and attractions.
Stayed in April 2024
Reviewed: 3 April 2024
Huat
United KingdomVery clean
Stayed in April 2024
Reviewed: 1 April 2024
Jain
United KingdomEverything was outstanding
The host of the apartments were amazing, they were so generous and helpful. I would really like to come here again
Stayed in April 2024
Reviewed: 30 March 2024
Carly
AustraliaBeautiful view of the Alps, the stay was very cosy and represented the country very well. It has old setting but the rooms are very modern and we had no problems at all. In a quite neighbourhood
Stayed in March 2024
Reviewed: 29 March 2024
Ruoyu
United KingdomNo
The owner is great and welcoming.
Stayed in March 2024
Reviewed: 25 March 2024
Gerardo
MexicoThe Location, the place, the people of the hotel are amazing
Stayed in March 2024
Reviewed: 23 March 2024
Shri
CanadaGood location, friendly staff and clean accommodation. Would highly recommend to stay here, away from tourist hustle of Interlaken OST. Can easily catch free bus to interlaken ost from here
Stayed in March 2024
Reviewed: 23 March 2024
Saumaya
IndiaNone
Pattrick was very sweet and kind. He brought our luggage up. Offered us swiss chocolates. His mother is very kind and always available.the rooms are nice and spacious. Close by to the station
Stayed in March 2024
Reviewed: 20 March 2024
Satirada
ThailandNothing.
The apartment is well located in Interlaken, close to a supermarket and with free parking. It is also very clean and comfortable.
Stayed in March 2024
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