space is tight i shld select a much bigger room

location. cleanliness

Stayed in November 2024

Location was perfect!

Stayed in November 2024

Provide more hot food during breakfast

Breakfast is fair and the location is excellent

Stayed in October 2024

love the chocolate

Stayed in October 2024

Rooms are small, but worked fine for two of us with luggage.

Nice rooms. Clean and quiet. Great location. Easy walk to historic area and train station.

Stayed in October 2024

Staffs are very unfriendly especially the cleaner lady taking care of the breakfast area in the morning. The staff in the night shift is nice and kind.

Location is great

Stayed in October 2024

The bed and pillows. Very uncomfortable. Didn’t get a good nights rest while I was there. Staff refilled croissants with her bare hands. No gloves were worn.

The decor of the room. The location. The breakfast was always good and fresh. The quietness.

Stayed in September 2024

VERY small room for the price paid. Thankfully we were touring most of the day.

Location in the heart of city center. Very clean, modern room. Great breakfast and Chocolate fountain

Stayed in October 2024

Loved the decor and chocolate fountain

Stayed in October 2024

The tv was good. Difficult to hear the voices. The breakfast place was very small but the was good

Good location, nice room and very quiet

Stayed in October 2024

The bathtub stopper didn’t work and it couldn’t hold water.

Its location near the rail terminal is very convenient. The bedroom has a large washroom with a bathtub. Very new in all fittings.

Stayed in September 2024

Was abit expensive and would have like breakfast included for the price

We had a great stay at hotel is expensive but great location.

Stayed in September 2024

The female staff members were very friendly and helpful; the one male we meet was slightly grumpy and less helpful. The room we had was large enough, but the layout didn't allow for 2 suitcases without having to step over them. I was lucky that my suitcase was small enough to slide under the bed.

The hotel was located within walking distance to the train station, and was relatively close to the shopping area of Zurich.

Stayed in August 2024

Small room and staff

Location

Stayed in September 2024

very small rooms

chocolate design

Stayed in August 2024

The a/c didn’t work properly.

Location!

Stayed in September 2024

Noisy traffic

Well designed room, very comfortable

Stayed in September 2024

Reception staff.

The man in reception didn't even say Hi when we walked in. Staff talking amongst themselves and ignoring customers. Weird behaviour. Breakfast good.

Stayed in September 2024

Note that this hotel has two self-check-in machines in order to get your room key, and one is outside the hotel itself (the other is inside a very tight reception area). This is not exactly ideal if you’ve arrived late at night on your own or if it is raining, as you do have to stand outside at the machine for several minutes.

This hotel worked perfectly fine for our 1 night in Zurich after arriving on a long flight and departing the next morning on our Swiss adventures. It is about a 10 minute walk from the train station on the other side of the river, but very close to the main tourist area with all the restaurants, churches, etc. This was one of the few hotels on our trip where the sink was in the bathroom behind a closed door – a fact I always appreciate since I get up much earlier than my husband to shower and get ready. The bathroom was a good size and I loved the backlit mirror and separate magnified makeup mirror. I would recommend this hotel as a base for exploring Zurich. It is fun and thematic (the bedside tables looked like stacked chocolate bars and so did the room number on the door), and everything was modern and clean.

Stayed in August 2024

Greeted rudely by a male staff that was ready to go home and not helpful when arrived slightly earlier than check in time.

Location was great .

Stayed in August 2024

No AC and no fan.

Room was a good size. Beds were comfortable. Nice bathroom. Convenient to train station. Average breakfast.

Stayed in September 2024

At the entrance there is no ramp for suitcases . After a long flight with your family be prepared. The rooms and corridors are carpeted. These areas require an upgrade.

Location is perfect. Close to shops, cafes, trams, sites and main train station.Breakfast is quite good. The lift is quite efficient.

Stayed in August 2024

Room small but adequate.. breakfast area and reception area together and very small

The chocolate fountain. The location very good.

Stayed in September 2024

Unfortunately there were not enough pillows, only 1 very very soft one and there are no plug sockets near the mirror! Plan the rooms better and maybe women can do their hair a bit better, added a lot of stress to my morning routine

Lovely hotel and love the chocolate fountain on arrival. We were able to check in slightly earlier which was great and overall very clean and tidy

Stayed in August 2024