Room heater was not working as the weather changed suddenly and there was snowfall on Murren. No lift/elevator so it was difficult to take luggage to 2nd floor.

Location was amazing, must recommend this hotel to friends. Next to zipline that takes you to Murren top where view was exceptional and like heaven. Near to the local market and waterfall. Comfort bed, cleaning was good, very helpful staff. Very good breakfast, Good car parking locations, We surely will book again... :)

Stayed in September 2024

The price was high for what you get.

Location and view amazing!! Room was cozy, unfortunately didn’t have a kettle and fridge.

Stayed in October 2024

Was pretty small, but that’s OK

Great location within walking distance to the town.

Stayed in October 2024

There was a bad smell coming from one of the floors when passing by it, maybe from some storage room at the hotel.

The room and the shared bathroom were clean and the breakfast was good.

Stayed in October 2024

There‘s a dark-haired waitress at the restaurant (not the hotel - though they‘re one) who was a bit rude. She dismissed us and ignored us while we were trying to order for dinner.

The room is nice and had a good view. It‘s also just one minute away from the station so it wasn’t so stressful for us. They also let us store our lugggage before checkin. The staff are also very helpful, especially the long-haired blonde lady.

Stayed in October 2024

None really

Great location. Good view out of the balcony. Room was old but functional. Beds were comfortable.

Stayed in October 2024

The welcome was not good, at least for Americans and Caribbean tourists. We are friendly and especially welcoming to everyone. The lady was very rude.

Perfect location and breakfast

Stayed in October 2024

There was no much that we didn't like. It was a simple room, and we knew that when booking. Our room was in another building a little further away, but still very convenient location

The room was clean and tidy, and perfect for what we needed it for! The location was perfect, right next to restaurants, shops, and transportation (but it was not noisy at all). The staff was very friendly and we really enjoyed talking with them. The associated restaurants was great as well. We spent both nights there, loved the food and the atmosphere/ambiance was so cute. Such a great value for the price, we would definitely stay here again.

Stayed in September 2024

Honestly value for money was not there. But Switzerland is expensive, both food, accommodation and tours. Would have stayed longer but would have had to take a bank loan.

The location, excellent, staff friendly and helpful, room good, restaurant food excellent, though overpriced but every where is.

Stayed in October 2024

The light switches in the hallway which shut off a few minutes after they were turned on - not long enough to go to the bathroom.

On a scale of 1-10 (10=highest), I rate everything a 7, except the lack of a sink in my room which lowered my rating of the room and the breakfast which was a 9+. My room had one bed, which I liked, compared to another room where my sister and her husband oktoomuy

Stayed in September 2024

Our room smelled funny

Very good

Stayed in October 2024

There was no elevator, which was fine but just be warned. The bed was also pretty hard, but that might be personal preference for me.

It was very close to the train station and bus station. The staff were incredibly friendly and the breakfast in the morning was amazing. I also had dinner here and it was very tasty and nice that I could just go right up stairs afterwards.

Stayed in October 2024

The rooms very small but was aware this would be the case as everything expensive in Switzerland. The bed was probably the only complaint, very hard,. but despite this wouldn't change a thing, Just accept Switzerland is extremely expensive for us Aussies but worth the visit, the beauty takes your breath away!

Great location, close to station and gondala to Murren. Breakfast very good. Friendly staff.

Stayed in September 2024

Would have preferred a non- bunk bed room. There was an odor to the hallways

Excellent breakfast. Very clean. Beautiful view from bathroom window!

Stayed in September 2024

Kettle in the room would have been nice but the lady offered to us warm water in a thermos No elevator

Location: literally right outside the Lautrrbrunnen train station and also the cable car. Close to town and walking distance to the waterfalls. Small Coop just below the hotel. Room: one of the more spacious room we had in Switzerland Breakfast: Wide variety and yummy selection of breakfast Personnel: Super friendly and helpful reception. She even helped us carry a heavy luggage up the stairs. Didn't catch her name, young lady with long dark wavy hair and a beautiful smile.

Stayed in September 2024

Was beautiful…our balcony faced the town and the mountains

Stayed in September 2024

Shared bathroom but knew in advance that was going to be the case

Location, clean, friendly helpful staff & great breakfast

Stayed in September 2024

Bad smell at the hallway

Good lacation next to train station

Stayed in September 2024

Great location. Good breakfast. Clean rooms.

Stayed in September 2024

Great breakfast!!!

Stayed in September 2024

A bit of a pain to walk over to main hotel for breakfast but not really a big issue.

Room was very comfortable, albeit in the annex rather than main hotel. Reception was helpful. Location great if you need to take the cable car to Grutschalp/Muren. Quiet room on back of building.

Stayed in September 2024

Would have been great if there was a kettle in the room.

Room was a very good size for single traveller, bed was really comfy and had a plug point close by. Sink in room, nice wee view from window. Fab breakfast with lots of options

Stayed in September 2024

Great value for money in a great location near the station and the murren bahn the breakfast was amazing

Stayed in September 2024

Noisey - couldn’t sleep because people laughing outside. I would like to have had a top sheet. The door was really hard to open with a skeleton key. Could use a better mattress on the bed.

The breakfast was fabulous! Location fabulous! Just quaint and fun. Loved the scenery outside my window.

Stayed in September 2024