Rue Rousseau, 13, Saint-Gervais / des Grottes, 1201 Geneva, Switzerland
#68 of 109 hotels in Geneva
Guests' ChoiceBased on 917 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 17 September 2024
Alison
United KingdomBed a bit soft ,
Location
Stayed in September 2024
Reviewed: 17 September 2024
Joanne
AustraliaIt was as good, just didn’t like the way the shower was set up.
Location is fantastic.
Stayed in September 2024
Reviewed: 15 September 2024
Roslyn
CanadaComfortable and great value. 7 min walk to train station and 10 min walk to Old Town.
Stayed in September 2024
Reviewed: 9 September 2024
Eleanor
United KingdomA staff member fitted a new light fitting on the middle of one day when I was out and after 15 minutes of waiting I asked him to leave so I could shower ( which he did with no complaint). I don’t think changing fittings should be done whilst a guest is staying ( this was a change not a fix to lights that were broken) , if they waited a month until off season when occupancy will be less it would make more sense! The room key had to be reactivated twice after stopping working.
Air con worked very well, this was important as I stayed during a heatwave. Location was as described , which was central and very close to the lake and nice quiet location. Staff spoke excellent English to me ( so neither of us had to suffer from my poor French). Good bed ,OK pillows .From other hotels I had viewed for a similar price I was glad I stayed here.
Stayed in August 2024
Reviewed: 9 September 2024
Sian
United KingdomHousekeeping not done on a day when we'd left the 'green card' on the door. But sorted the following day - all good. No kettle but I guess that's usual on the continent!!
Really close to the lake, and only 5 minutes or so from the station. Perfect location. Breakfast really good variety and standard. Reception staff super friendly and helpful!
Stayed in September 2024
Reviewed: 5 September 2024
Sara
United StatesKey needed for electricity in the room so couldn’t charge electronics while out
Location
Stayed in September 2024
Reviewed: 2 September 2024
James
United KingdomFor a short stay it was ideal, but for longer it might be a problem not have a proper cupboard for hanging up clothes. There was an open rail with hangers in view above a chest of drawers which would not be good if hanging up dresses. The TV also only seemed to work for streaming apps…but that could have been me not understanding the remote control!
Small boutique hotel, close to the lake, very central to all train and bus connections. Friendly staff at a low-key reception and in the adjoining cafe. My room, overlooking the road, was tastefully laid out with a comfy bed, good shower and a chaise longe. Even the heating/air-con system worked well to cool down the room in the evening. In a city full of millionaires, this was a good value hotel which delivered more than I expected.
Stayed in August 2024
Reviewed: 28 August 2024
Catherine
IrelandNeed to have the same size cups for tea or coffee.
The location was great. The hotel room was nice. The shower was great, strong water pressure. Very clean too.
Stayed in August 2024
Reviewed: 25 August 2024
Angela
United StatesNothing really. Would have liked to have e breakfast included. However there are plenty restaurants around and close by.
It was close enough to the train stay and 2 blocks from the lake!
Stayed in August 2024
Reviewed: 22 August 2024
Alison
United StatesOnly complaint was the bed! I’m 61 and daughter is 22 and both woke up with back and neck aches. Too hard a mattress and bad pillows.
We liked the room. Lots of space and a little different
Stayed in August 2024
Reviewed: 21 August 2024
Martin
United KingdomClean close to where we wanted to be no parking very adequate for our needs
Stayed in August 2024
Reviewed: 20 August 2024
Sarah
United KingdomGreat location Lovely staff
Stayed in August 2024
Reviewed: 18 August 2024
Steve
United KingdomGood central location to bus stop and train station. A few minutes walk to lake and 10 mins across to old town. Perfect for a weekend stay, staff very friendly, would recommend.
Stayed in August 2024
Reviewed: 15 August 2024
Jonathan
United KingdomShower door was awkward to use. Shower head was too big for a small shower cubicle. Hand held option not working.
Great location
Stayed in August 2024
Reviewed: 13 August 2024
Chris
United KingdomSpiral staircase was a little steep for my wife, but there's a good lift in any event, so a minor detail.
A comfortable, clean and friendly small 3* hotel in a prime location within walking distance (approx 350 metres) from the railway station and only approximately 150 metres from the lakeside. The old town, ferry boat quays and various bus and tram stops are all close by, as is "Manor", a major department store with a good restaurant on it's top floor - ideal for lunch. The Geneva pass (free public transport within the city, for hotel guests) was useful. Nicely furnished rooms, looks like recently refurbished, in a classic style. Large comfortable bed. Good continental breakfast.
Stayed in August 2024
Reviewed: 13 August 2024
Paula
SpainThe location was great. Nice shopping centre right next to the hotel. Easy access to town.
Stayed in August 2024
Reviewed: 13 August 2024
Khalid
United Arab EmiratesLimited breakfast and room view
Staff very friendly and room big in addition to perfect location nearby lake and station
Stayed in August 2024
Reviewed: 10 August 2024
J
NetherlandsWiFi was not very strong and fast and breakfast was expensive
The staff is very willing to think with you and find solutions.
Stayed in August 2024
Reviewed: 7 August 2024
Reno
AustraliaLate room make up as late as 5:00pm
Excellent location and good value in an expensive city
Stayed in August 2024
Reviewed: 4 August 2024
Gina
SwitzerlandI was surprised to be asked for a deposit for the room.
Loccation. Easy to reach from the main station. Easy to reach in the center
Stayed in August 2024
Reviewed: 1 August 2024
Arianna
ItalyThis time I got some issues related to the AC, but that was my fault as I needed to check with reception to help me out! Room was extremely hot and given the heat wave that hit Geneva these days was not really good! I had trouble sleeping as too hot!
Location and staff are amazing!
Stayed in August 2024
Reviewed: 29 July 2024
Janet
United StatesI would have preferred a larger room.
Location was perfect!! I block to the river and tram to airport short walk away. Supermarket next door was great.
Stayed in July 2024
Reviewed: 27 July 2024
Jay
NetherlandsThe bathroom was a little outdated so some of the facilities weren’t working perfectly but nothing that really bothered us!
Amazing location, the staff were very friendly and the hotel had a comfortable ambience!
Stayed in July 2024
Reviewed: 26 July 2024
Ami
IsraelLocation
Stayed in July 2024
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