Bahnhofstrasse 30, 6003 Luzern, Switzerland
#49 of 77 hotels in Luzern
Guests' ChoiceBased on 79 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.6
Facilities
8.1
Staff
9.1
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 30 June 2024
Jennifer
United StatesThe only thing was it was a little warm due to no ac on an 86° day, but not a huge deal with the nice fan they gave us.
Super charming! In the historic walking section of Lucerne. Such a Swiss feel with lots of history. The staff bent over backward to help us- Dominique and Severin were amazing - putting a fan in our room to cool it on a warm day (no ac in this 500 year old hotel) and Severin got me the canopy bed room I wanted! Dominique helped us when we had parking issues at the super close parking garage (lost our ticket : / ) Breakfast was delicious with a ton of options (even eggs!)
Stayed in June 2024
Reviewed: 29 June 2024
Martina
United StatesLocation is fabulous!
Stayed in June 2024
Reviewed: 22 June 2024
André
PortugalThe bed pillows were not suited for side sleeping.
Stayed in June 2024
Reviewed: 17 June 2024
Robert
United StatesThe beds were the only downside of the entire experience.
The location was outstanding and the staff was exceptional.
Stayed in June 2024
Reviewed: 13 November 2023
Andrew
AustraliaNo AC - this could be an issue in summer but did not impacy us
Period hotel in historic area and beautifully furnished
Stayed in November 2023
Reviewed: 5 September 2023
Lucy
United StatesNo air conditioning which is typical. A little noisy with the window open.
The room was very spacious and clean. Location perfect...in old town Lucern close to tons of restaurants.
Stayed in September 2023
Reviewed: 22 July 2023
Simon
SwitzerlandQuite noisy from the bar opposite, so couldn't leave the windows open. Quite expensive.
Comfortable hotel in perfect location in the old town. Good size room.
Stayed in July 2023
Reviewed: 14 July 2023
Eyal
Israelno air condition
Great location, next to the river, 7 minutes from the train station, very good breakfast, large rooms. comfort beds, fan in the room
Stayed in July 2023
Reviewed: 11 July 2023
Evan
AustraliaWifi was awful. Room had a portable air conditioner which tried hard but was noisy and not enough.
Old hotel in the heart of the town.
Stayed in July 2023
Reviewed: 11 July 2023
Colin
United KingdomNo double bed. At time of booking had been told ok.
Great location for exploring the city. Room was large and also had a small balcony. Would stay at the Wilden Mann again.
Stayed in July 2023
Reviewed: 11 July 2023
Champion
United StatesNo AC on this hotel, feels too hot on summer, even though they provided e.fan, not enough to cool us down, only downside
Food great! Good Location
Stayed in June 2023
Reviewed: 8 July 2023
Chaim
IsraelThe mattress to
Stayed in July 2023
Reviewed: 3 July 2023
John
United StatesNo American television stations. No AC and the bathroom lights created unnecessary heat.
Location, staff, size of the room and nice bathrooms.
Stayed in July 2023
Reviewed: 24 June 2023
David
United StatesSome rooms do not have air conditioning
Location, staff, atmosphere / history
Stayed in May 2023
Reviewed: 1 May 2023
Colin
United KingdomA bit difficult to negotiate the various flights of stairs within changing floor levels (historic building!) with large and heavy suitcases. Unfortunately the lift was out of service on departure day and no staff to assist with suitcases down all the staircases.
Interesting historic building. Good location near river and lake. Good quality room.
Stayed in April 2023
Reviewed: 18 March 2023
Ellen
United StatesWi-Fi didn’t work in room. No hair products in bathroom (multipurpose body & hair cleanser, no conditioner). Room safe didn’t work. Restaurant service slow and somewhat surly (excluding breakfast, which was great). Pillows thin and insufficient.
Good breakfast buffet. Excellent location. Comfortable and with local character.
Stayed in March 2023
Reviewed: 10 December 2022
Orawan
Thailandboring breakfast
location, decorations
Stayed in November 2022
Reviewed: 3 September 2022
Miriam
SwitzerlandNothing not to like
The best location, in the old town. Beautiful building, spacious rooms and bathrooms
Stayed in August 2022
Reviewed: 23 August 2022
Nili
United Statesgreat location, cool building, nice staff, good restaurant for dinner in building.
Stayed in August 2022
Reviewed: 7 July 2022
Jeanne
United StatesLack of air conditioning, leading to windows open to noise and insects. Wasn't given the room we booked.
Location. Decor.
Stayed in May 2022
Reviewed: 17 June 2022
Anthony
Australianothing
very comfortable and central
Stayed in June 2022
Reviewed: 19 April 2022
Yury
IsraelThe door to the bathroom did not lock. It even did not closed to the end. The breakfast: the cofeee could be better. No vegetables at all. This is common to all hotels in Switzerland, it seems
Location. Polite staff. Antique furniture.
Stayed in April 2022
Reviewed: 29 December 2021
Philipp
Germanyit was not clear from the booking that breakfast was not included.
Stayed in December 2021
Reviewed: 28 November 2021
Diarmuid
IrelandExcellent
Stayed in November 2021
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