Staff were really friendly and helpful.

Stayed in September 2024

No air conditioning! The fan didin't solve the problem. Very small attic room and dark brown beams created opressive impression and a small window to the yard with a beam partially covering it.The room is located very far from the main vertical and additionally has stairs to climb along the way.

Breakfast service staff and their commitment. Reception's willingness to help. Bathroom ok.

Stayed in September 2024

So the hotel appears to have two halves, and I was staying in the section across the street, which I'm not sure was quite as nice as what the pictures show. The food was good for dinner and breakfast, but admittedly not as good as the other hotels where I stayed on my trip.

I liked the traditional feeling of the reception and common areas, and the hotel was close to Chur's attractions in the old town. The view of the rooftops out my 4th floor window was very nice.

Stayed in August 2024

I would have appreciated air conditioning, but otherwise everything was excellent.

Stayed in August 2024

.

It was just the perfect version of itself: a pretty, happy, comfortable hotel within easy walking distance of the station, helpful staff etc.

Stayed in July 2024

I had a little problem with the bathroom which was solved very quickly. Thank you very much.

Stayed in July 2024

The room was ok but a bit cramped.

Good location in an interesting building.

Stayed in July 2024

Breakfast could have been better. Room.was on the 3th floor, quite small very hot, had to have a fan on all night.

Location was really good.

Stayed in July 2024

Breakfast was great!

Stayed in May 2024

Very clean, great staff and lovely breakfast.

Stayed in May 2024

Ceiling/rafter height.

Location was great. Room was good - Except that it was in what felt like for attic. At over 6 feet tall my partner was constantly ducking. Other than that it was Great!!!!

Stayed in May 2024

Since issue was corrected, there is nothing more I can complain about

Responding of the staff to the complaint was phenomenal and made my stay exceptional.

Stayed in May 2024

It was a last minute booking this time and I got an economy room. To reach to the room I got, there were too many stairs ups and downs and it was a bit difficult with a luggage. And the room was very small. To really enjoy this elegant hotel, I would recommend to reserve a better room, maybe the ones on the 3rd or 4th floor. However it was a nice stay overall.

Location, kind staff (with beautiful smile), + Excellent Restaurant!!

Stayed in March 2024

Absolutely charming hotel about 10 minutes walk from the train station. We had been travelling for a while and wanted a peaceful day, which we spent on the lovely sun terrace. There was a bit of confusion about our booking, but it was quickly sorted. All the staff we encountered were pleasant and helpful. We ate two most delicious meals in the restaurant - traditional Swiss choices with locally sourced ingredients - it was a great choice for us!

Stayed in April 2024

Very small but comfortable room. Good breakfast included.

Stayed in April 2024

Uncomfortable beds

Location

Stayed in March 2024

My room was in the newer part of the building. There is an elevator however there were many areas where you have to take 3 steps to go up within the corridor. Carrying a large suitcase made that challenging for me, if I was older it would have been quite difficult.

The building seems to be a historical building and the property is quite large, I am assuming it added rooms throughout the years. I got to be on the "newer" additions. The location of the hotel is great, within walking distance from the train station and great views to the mountains. The hotel provides toiletries and it was quite a nice touch to have complimentary water (still and with gas) along with the always famous Swiss chocolates. There was complimentary fruits on the hallways near the elevator. The breakfast was a really good breakfast with lots of healthy choices and I just wish I had more time to really enjoy it. The staff was nice and friendly. They also have a restaurant which again, if I had enough time, I would have enjoyed it, it seemed that it was popular among locals. Highly recommend this hotel if you ever find yourself in Chur.

Stayed in February 2024

I felt the bed was very uncomfortable. The bed was made with the pillow away from the door. Lying like this, I felt like the bed was dipping so I turned around and moved the pillow closer to the door side which was more comfortable.

Location and breakfast

Stayed in February 2024

Too hot

Central

Stayed in February 2024

Room was small. Lack of suitable place to put clothes etc. Some breakfast items had to be ordered and when you are in.a hurry., it is time consuming.

Near to railway station. Early breakfast

Stayed in February 2024

Traditional hotel in great location and great restaurant

Stayed in January 2024

I had a single room near the lift, could hear every noise in the hallway. Room a little old fashioned, but couldn’t fault cleanliness or facilities.

Location in the old town so close to everything. I had a single room, bed was really comfortable, bathroom spotless, shower great. It had a kettle with choice of tea or coffee, unusual in Europe. Staff were helpful. Breakfast had a good selection even if presentation was a little unusual, food was good.

Stayed in January 2024

Location was great, just a short 7-8 minute walk from the main train station along a nice pedestrian corridor. Comfortable, well-appointed room, great breakfast, friendly staff.

Stayed in January 2024

Rooms are pretty small.

Super comfy rooms. Very warm. Quiet but central location. Very friendly. Good breakfast.

Stayed in December 2023