None

Everything was great! Staff, food, room and service. Perfect!

Stayed in June 2024

The breakfast was simple, but nice. Easy to navigate.

Stayed in June 2024

It is a bit of a hike to get to from the train station.

Excellent location with amazing views! Very clean and comfortable with a kind and accommodating staff.

Stayed in June 2024

This hotel is further than most, especially from the train station. Walking into town can take longe. However, the hotel does offer a taxi service for pick up / drop off.

Great breakfast in a quite and clean hotel. Very friendly staff with helpful recommendations. The sauna was excellent and the view outside the balcony is just amazing. We highly recommend staying here!

Stayed in June 2024

Nothing. Amazing hotel and would stay again.

Beautiful location Amazing staff Free bus to and from station in the city stopping outside the hotel Breakfast was great Pierre and Michael are incredible hotel concierge and made my stay very welcoming

Stayed in June 2024

-

The view of Matterhorn was astonishing. The room was clean and comfy The personnel was very helpful

Stayed in June 2024

Made the mistake of selecting the standard room, which doesn't have any view. If you stay at this place, ensure that you select a room with a view (of the Matterhorn)

This is probably the best location if you want unrestricted views of the matterhorn. Take a look at the photos I've posted! Epic views! In addition, this hotel is right next to the Matterhorn Glacier Paradise station, which is perfect! It is also right next to some of the most amazing hiking trails in Zermatt. The hotel is slightly far away from the center of Zermatt, but you can easily take the bus or it's a 15 minute walk. The gentleman at the front desk was the most friendly person ever!

Stayed in May 2024

It was perfect

Perfect location , balcony looking out towards the Matterhorn. Cable car within walking distance . Very helpful staff , room comfortable and clean . Breakfast was delicious

Stayed in June 2024

Staff were super friendly and accommodating. The views were amazing and it was in a quieter part of town. I enjoyed my stay here.

Stayed in June 2024

Height of bath tub

Great breakfast

Stayed in June 2024

Wish it had cooking facility, but knew that before we booked.

Beautiful location for walks, fantastic for seeing the Matterhorn, right next to the cable car. Best to take the bus( free travel, right across from the station - Zermatt), red or green line to Hotel otherwise it’s a 15-20 min walk from station. Had a wonderful breakfast. Note: no cooking facilities in the room, but on request we got a kettle for making tea ;) very happy with our stay.

Stayed in June 2024

Washroom very very small.No microwave kept and no reason that why microwave is not there.

Staff was good.Location is good

Stayed in May 2024

None

Close to the cable car, can see Matterhorn on a clear day

Stayed in June 2024

Up a hill! But well located and nice views

Wonderful staff welcoming us and helpful. Nice breakfast

Stayed in May 2024

The hotel is a little far from the center, and when the buses end, transportation becomes a problem due to the distance of the hotel, but this is not a problem for me. Rather, it gave me more calm for a comfortable sleep without disturbance.

One of my dreams for the last two years was to wake up in the morning to a view of the Matterhorn in Zermatt, and in this hotel I achieved exactly what I dreamed of. I booked a room with a mountain view for three nights, and I was lucky in the first two days that the weather was clear and I was able to enjoy the view of the mountain and relax facing it, this mountain. It is a dream come true and this hotel was part of the dream come true The staff at the hotel were all kind without exception. The breakfast was very good and the cleanliness was excellent. When I return there, I will definitely book at that hotel. If you want to book there, beware of giving up a room with a mountain view, as there is all the beauty of the visit.

Stayed in May 2024

Small bathroom. Adequate.

Breakfast was good. Location had a pretty view.

Stayed in May 2024

Rooms are very compact. We needed a double bed that was made combining 2 singles…

Good location, next to bus stops, walkable from main town. Very friendly and attentive staff.

Stayed in May 2024

Very, very helpful staff - very clean. Great location only 1 minute from free local bus & Matterhorn Cable Car. Fabulous view of the Matterhorn from the hotel terrace.

Stayed in May 2024

Nothing - the whole experience was exceptional!

From the moment we arrived to the moment we left, the hospitality extended to us by all the staff at the Hotel was beyond our expectations. Our room, the EXCEPTIONAL and unhindered view of the Matterhorn, the service and the support for our various requests were never any problem. We thoroughly enjoyed our stay and can HIGHLY recommend you stay at the Hotel Plateau Rosa.

Stayed in May 2024

N/A

This property is located in a great area, the rooms are well appointed and the breakfast is very good. The staff are friendly and helpful.

Stayed in May 2024

Just loved the decor of the breakfast room. Just outside was a great view of the Matterhorn too.

Stayed in May 2024

Smaller bathroom. Shower is tight.

Clean, excellent location. Staff were friendly, clean cute room.

Stayed in May 2024

Bed was not comfortable. The mattress and pillow felt too soft and did not provide much support.

The hotel has excellent views of the Matterhorn from the balcony. The room was spacious enough with a bed, table and sofa. Breakfast has a good variety of items and was filling. The bus stop is a 1 minute walk from the property.

Stayed in May 2024

Friendly, family-owned and operated hotel in a superb location very close to the Furli-Klein Matterhorn gondola. Excellent facilities and value, terrific breakfast included.

Stayed in May 2024