Vispastrasse 10, 3920 Zermatt, Switzerland
#230 of 464 hotels in Zermatt
Guests' ChoiceBased on 498 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.5
Staff
9.2
Value for money
8.3
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 23, 2024
Hussein
IraqNo fridge, no slippers, bathroom was small
Clean and very comfortable
Stayed in June 2024
Reviewed: June 22, 2024
Carrie
CanadaIt was perfect
This hotel was just an 8-10 min walk from the main train station. It's less than 10 min walk from the start of main street shopping and restaurants. It's also only 15 min from a lovely view point trail overlooking the village of Zermatt. Included a lovely breakfast buffet with all swiss meats, cheeses, breads, cereals and coffee and tea. There is also 3 types of Saunas, including an aromatherapy sauna which was amazing and so relaxing after being on trains, and on my feet all day! Staff spoke very good English and were so pleasant. I was able to leave my bag there after check out while I spent the day on the Gornergrat tour... also highly recommended. They then drove me back to the station in their electric shuttle. I will stay there again! Beautiful views of the Mattehorn from the entrance!
Stayed in June 2024
Reviewed: June 22, 2024
Roslyn
AustraliaCentrally located
Room was a little bit too small with suitcase in it.
Stayed in May 2024
Reviewed: June 20, 2024
Kobel
SwitzerlandNothing
Clean, great breakfast, good location
Stayed in June 2024
Reviewed: June 20, 2024
Catherine
AustraliaConstruction outside hotel.
Clean, happy helpful staff.
Stayed in May 2024
Reviewed: June 19, 2024
Ramshad
QatarNothing
Everything, in particular staff and location
Stayed in June 2024
Reviewed: June 15, 2024
Dean
United States of AmericaNothing. I can’t think of anything that we didn’t like.
Amazing location and incredible views. We were lucky enough to have a room with a Matterhorn view! Staff were incredible and very helpful. The breakfast was superb and delicious with many healthy options. We stayed during my birthday and they even created a special table with a small gift to celebrate my special day. Super impressed!
Stayed in June 2024
Reviewed: June 13, 2024
Yeliz
CyprusIt was a very nice hotel with an amazing view. We really enjoyed our stay and actually regret for not booking longer.
Stayed in June 2024
Reviewed: June 8, 2024
Chunyen
TaiwanStaff, breakfast
Stayed in June 2024
Reviewed: June 8, 2024
Qing
United States of AmericaNothing
The bedroom and the bathroom were very clean. And the spa facilities exceeded my expectations. We spent 2 hours in the spa and relaxation rooms every day.
Stayed in June 2024
Reviewed: June 8, 2024
Pichler
United KingdomFriendly staff, good location
Stayed in June 2024
Reviewed: June 7, 2024
Teddy
FranceNothing
Good location and breakfast.
Stayed in June 2024
Reviewed: June 5, 2024
Nathan
PanamaEverything was great excelente option for traveling. Staff was great
Stayed in May 2024
Reviewed: June 4, 2024
Arthur
United States of AmericaA very minor point was the cost of the shuttle to go half a block from the hotel to the train station. Cost was 12 CHF
Beautiful view of the Matterhorn from our room. very close to the Steinbock Promenade and we were able to see the ibex close to the hotel.
Stayed in May 2024
Reviewed: June 4, 2024
Lee
Hong KongI had booked a room with Matterhorn view but my room is a bit blocked by the opposite hotel. Quite disappointed.
My room is spacious.
Stayed in June 2024
Reviewed: May 31, 2024
Abhishek
IndiaThe location of the property is amazing and you can see the Matterhorn from right outside the property and even from some of the rooms. The staff is extremely helpful and the rooms are clean and spacious. The staff is also extremely courteous, polite and helpful
Stayed in May 2024
Reviewed: May 29, 2024
Saroj
IndiaNA
Excellent
Stayed in May 2024
Reviewed: May 29, 2024
Mei
Hong KongNo.
Convenience location, wonderful room view that facing mountain Matterhorn, we caught the morning mountain scenery when it shows up, it is wonderful to view it at our own balcony. Breakfast also good.
Stayed in May 2024
Reviewed: May 26, 2024
Sandra
New ZealandVery friendly and helpful staff. Great breakfast & good coffee. Perfect location - level 8 minute walk from the station.
Stayed in May 2024
Reviewed: May 24, 2024
Tom
FinlandThe surrounding reconstruction activities felt slightly disturbing though understandable
A very pleasant experience: friendly reception, nice and spacious room
Stayed in May 2024
Reviewed: May 24, 2024
Tzu-hsiang
TaiwanWe can see the Matterhorn from our room directly, that’s really awesome and convenient. You can feel and see the mountain anytime while your stay!
Stayed in May 2024
Reviewed: May 20, 2024
Marcia
United States of AmericaGreat location; friendly, helpful staff; very extensive breakfast
Stayed in May 2024
Reviewed: May 19, 2024
Ke-yin
United Kingdom枕頭一個高一顆低,棉被蠻薄的。
the staffs were really nice and patient! breakfast was quite good compared to the other same price level hotels. the whole environment is comfy and enjoyable!
Stayed in May 2024
Reviewed: April 18, 2024
John
IrelandPerhaps start breakfast earlier. Very busy at opening time.
Excellent location. Good breakfast.
Stayed in March 2024
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