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  5. Reviews of Maloja Palace Residence Engadin-St Moritz CO2-Neutral

Reviews of Maloja Palace Residence Engadin-St Moritz CO2-Neutral This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Strada Cantonale 424, 7516 Maloja, Switzerland

#7 of 14 hotels in Maloja

Guests' Choice

Review Score

Based on 68 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.0

  • Value for money

    7.9

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: March 24, 2024

    9.0
    Holiday with family
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 2 nights

    Nothing to report.

    The location was great to visit Engadin, just few minutes by car to Silvaplana and St. Moritz. The building was great, with very charmful spaces like a large hall and decorated stairs. The apartment was comfortable with a nice view on the mountains. The bedroom was great, the kitchen well equipped and the bathroom had all needed services. The hotel staff was kind and helpful with our needs. There was a ski deposit and a free parking for the hotel guests.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Lady at the front desk

    Location, premise, host

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Apartment with Lake View
    • Stayed 2 nights

    Restaurant was "average". Could be much better especially for the prices asked. Breakfast was also "average" and too expensive (25.-) for people not eating much in the morning

    Great Historical building, well restored, well located. Facilities are limited but overall very pleasant

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Very nice stay in a historical building - large rooms, comfortable beds
    • Leisure trip
    • Family with young children
    • Family Apartment with Lake View
    • Stayed 2 nights

    Very limited food and beverage options in the hotel, and the ones there are very expensive. The place is huge and could offer more to its guests.

    Very large room, great location, good spa that could be more promoted. The electric car charging station was a nice surprise as well.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Great stay at a hotel with an amazing history.
    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The position of the Hotel and the apartment was a nice size and very comfortable with all amenities needed.

    Stayed in February 2024

  • Reviewed: December 31, 2023

    9.0
    Great winter stay
    • Leisure trip
    • Couple
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Room cleaning was not part of the package .

    Ghe room and the location.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    7.0
    Perfect!
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It's spacious, the food they offer for Christmas Eve was nice and yummy. Voila!! 👌, The small kitchen,fridge and etc. was really convenient. For me it was a comfortable and quiet stay.

    Stayed in December 2023

  • Reviewed: January 16, 2023

    7.0
    The place has a great potential.
    • Business trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk attention. Dog hairs in the room. The electric appliances for the room are not the most useful. A coffee machine and a microwave would be much better than the stove and grill.

    The building and location. Chaira at the Restaurant is exceptionally good there.

    Stayed in January 2023

  • Reviewed: August 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    -The rooms and decor -The beds were very comfy -The restaurant was very tasty and good value for money -Position

    Stayed in August 2022

  • Reviewed: February 26, 2022

    8.0
    Great location. very calm and quiet. value for money
    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The snow in the outside parking area has become ice. it was very very slippery and the hotel management has to do something about it. also other travellers have left similar reviews

    very nice location. lot of cross country skiing trails. in 15 minutes you can reach St. Moritz by bus or car. you have the feeling of living in castle at affordable price. liked the breakfast.

    Stayed in February 2022

  • Reviewed: January 30, 2022

    7.0
    it was a nice experience, views were amazing and nice location
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    they should put more salt on the entrance , anyone can fall with the ice around while walking inside . The receptionist needs more hospitality , I asked her one question and got the nastiest attitude and shrugs .

    I loved the location as well as the amazing views!!

    Stayed in January 2022

  • Reviewed: October 16, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 4 nights

    The staff was relatively cold and uninterested. For a nearly empty hotel, one would have thought the receptionists would greet the guests going out and coming in. There was no breakfast, free or paid, which is a shame because it might have been a great experience to eat in a grand hall.

    The location is fantastic and the hotel is majestic. The hotel walls are lined with pictures of bygone era with people ice skating in front of the hotel. The nostalgia brings out a sense of this property not being what it used to be. We really liked the location and property.

    Stayed in July 2021

  • Reviewed: July 2, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 3 nights

    facilities are poor, says tennis courts on the website but non existent

    breakfast was fine, location was nice

    Stayed in June 2021

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Staff, Room, Location

    Stayed in March 2024

  • Reviewed: January 5, 2024

    3.0
    Would not stay there again due it location and lack of hotel facilities.
    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    They should not promote it as a hotel. It is more of an airbnb that happens to have a place you can get an unexceptional breakfast. The people at the reception desk were not helpful. The only way to get around is by bus unless you are willing to sell a kidney to pay for a taxi. It is only near cross country skiing, everything else (skiing and tobogganing and shopping and restaurants) you need to get to by bus. It is a 30 minute bus ride each way. It stated it had a spa, but it is only a sauna.

    The building was very old and had been renovated.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    The best place to stay in St Moritz
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    no free coffee and tea

    Staff members and the environment are amazing

    Stayed in January 2024

  • Reviewed: October 8, 2023

    10
    A hidden gem in Graubünden, with ghostly mystery included.
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 2 nights

    We stayed in a "budget apartment" which was more than we needed for a weekend stay. The word "budget" could be removed from the title of the booking - in a highly competitive price we have got two rooms, equipped kitchen, toilet with amenities, even sleepers and welcome water. Everything clean and cosy. In addition a lot of free parking spaces. We have highly enjoyed the atmosphere of the hotel - kind of mysterious ghost hotel, reminding movies by David Flynch. There was a mystery there, but from the other hand a lot of pictures showing old good times of the hotel, full of rich people enjoying the stay. Yes - with no shadow of hesitation we can recommend this place and hopefully we will come there again.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We liked the stay very much. No problems as mentioned in some reviews. Nice staff, clean and spacious apartment, everything good. Looking forward to visiting the hotel again, soon!

    Stayed in October 2023

  • Reviewed: August 26, 2023

    1.0
    Never again
    • Leisure trip
    • Family with young children
    • Budget One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and service wasn’t good and the toilet paper roll holder was too far away from the toilet. The kitchen tap was broken and there was too little lighting. The blanket in the cot wasn’t suitable for the summer or for the baby.

    we slept

    Stayed in August 2023

  • Reviewed: February 28, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Comfort Apartment
    • Stayed 2 nights

    Hospitality and breakfast was disappointing.

    Stayed in February 2023

  • Reviewed: January 1, 2023

    10
    Great value for the money in a dreamy lake area
    • Leisure trip
    • Family with young children
    • Comfort Apartment
    • Stayed 2 nights

    Modernized old style hotel with understated charm and lovely staff. Nothing pretentious about it, as often encountered in the area, yet very comfortable with a hint of old world luxury. You can't beat the value for a family stay in the area. Winter scenery surrounding the hotel is out of this world, and there is a lovely restaurant within walking distance.

    Stayed in December 2022

  • Reviewed: September 8, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 3 nights

    Location, friendly staff, historic site

    Stayed in July 2022

  • Reviewed: February 28, 2022

    3.0
    great place - it would take sooo little to make this a great experience, yet so many mistakes!
    • Leisure trip
    • Couple
    • Budget One-Bedroom Apartment
    • Stayed 2 nights

    On every occasion (several) we dealt with reception or restaurant personnel, staff was surprisingly unwelcoming if not impolite. Nothing to make one feel welcome. It wouldn't have taken much to take us in, yet much as I am a aficionada for historic places, quite the opposite happened. The menu in our view can't be called that, I'm simply not willing to accept to be offered a can of white beans in a restaurant. We were hungry, hence ended up eating at the hotel restaurant. I am rating it clearly below every admittable level. The fact that for a very low cost (pasta & lentils) and utterly simple dinner we spent the same amount of money as in a very nice, cosy, friendly restaurant with great food the following day, didn't help, us feeling gutted.

    Wonderful scenery and an awsome historic place/hotel complex - full of options!

    Stayed in February 2022

  • Reviewed: February 25, 2022

    4.0
    Very old hotel
    • Leisure trip
    • Family with young children
    • Family Apartment with Lake View
    • Stayed 5 nights
    • Submitted from a mobile device

    The building is very old, you can see cracks at the walls. The breakfast was unbelievable BAD in quality and in selection. I have never seen this style of breakfast too bad. And the lady in the reception very impolite.

    The big spacious rooms

    Stayed in February 2022

Showing 1 - 25

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