General-Guisan-Str. 31, 3800 Interlaken, Switzerland
#26 of 55 hotels in Interlaken
Guests' ChoiceBased on 982 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.2
Staff
8.9
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 10 November 2024
Antoinette
United StatesIt was close to train station. Room was as described
Stayed in November 2024
Reviewed: 5 November 2024
Micaela
AustraliaI asked if I was able to pack a boiled egg and some veggies as I have very strict dietary requirements due to coeliac disease and was really struggling to find safe food. I was denied which was quite disappointing.
The one woman at reception was very kind. The location is close to a bus stop we used often. Communal kitchen facilities were good.
Stayed in August 2024
Reviewed: 29 October 2024
Fraser
United KingdomVery helpful staff, let us leave our bags at hotel in the morning before checking in. Decent budget breakfast. Close to the station and amenities.
Stayed in October 2024
Reviewed: 28 October 2024
Alan
United Arab EmiratesPillows could be better
Perfect location, 5 minutes walking from Interlaken West train station. The staff very helpful with recommendation.
Stayed in October 2024
Reviewed: 28 October 2024
Tamás
Hungarynice staff
Stayed in October 2024
Reviewed: 21 October 2024
Mark
United StatesWorst bed ever.
Great location very clean. Breakfast was good and staff friendly.
Stayed in October 2024
Reviewed: 21 October 2024
Hasan
AustraliaThe beds and pillows are no good. The rule about not eating/drinking in the room should be mentioned upfront on Booking.com. I can see how for some it can be a deal-breaker. We didn't need to and there is a very large and well-equiped common room to eat in but as can be expected you don't get privacy and have to smell other people's different food which can be strong at times.
Great breakfast with freshly cooked eggs. Good selection. Nice common room always available tea and coffee. Excellent location. Overall the hotel had everything you could need for a comfortable stay. Hotel is a bit dated but you its clean and you get everything you need. Important to realise for Switzerland this is par for average so it is not fair to be expecting 5-star modern accommodations at this price.
Stayed in October 2024
Reviewed: 20 October 2024
Debbie
United Statesnear train station
Stayed in September 2024
Reviewed: 15 October 2024
John
United KingdomNo tea and coffee in the room. Forbidden to eat in the room.
Good location. Comfortable large room. Good breakfast.
Stayed in October 2024
Reviewed: 14 October 2024
Bernadette
IrelandA little dated , bathroom very small and outdated
Staff very helpful.
Stayed in October 2024
Reviewed: 12 October 2024
Faizan
United Arab EmiratesAt breakfast time things were finishing and not re filled soon. If you ask for scrambled eggs, they give you very small portion i really ask them to give me more. Also we left around 7am i saw on booking.com that they can pack a quick breakfast but when i ask the reception he said he can’t which is strange to me.
Beautiful property, beautiful views, a park close by is plus for kids. Interlaken west is close by. There was an old man who was very nice sometimes and sometimes he is very rigid. Iron facility is next door. It was good stay for us.
Stayed in September 2024
Reviewed: 11 October 2024
James
United StatesThe bathroom was small.
The location and staff were very friendly and helpful.
Stayed in October 2024
Reviewed: 11 October 2024
Selina
United KingdomThe man on reception can be alittle bit happier! Provide an iron and ironing board.
It was clean and welcoming had parking too. The staff in the kitchen were sooo friendly. I can’t remember the name of the lady, but she saved us so much time by allowing us to have our breakfast alittle earlier to avoid traffic on our way back to Geneva so Thankyou!
Stayed in September 2024
Reviewed: 8 October 2024
Daniel
AustraliaThis is a pretty little hotel, nothing fancy but very comfortable and the staff were lovely. It's not quite in the centre but only a 5-10 minute walk from the main street, restaurants and shops etc, and is very close to Interlaken West station which is handy with luggage. The room didn't have a fridge or kettle and there was no eating allowed in the rooms which was a little unusual, but was there was a shared lounge and fridge with tea, coffee and microwave which was quite nice. The bathroom was a bit old but perfectly functional. Overall a good experience.
Stayed in October 2024
Reviewed: 2 October 2024
Karen
United StatesLiked everything
Great location, very clean, nice room. Front desk guy was fantastic.
Stayed in September 2024
Reviewed: 29 September 2024
Jasmin
United Arab EmiratesThe staff was very helpful in planning our day as we need to make changes due to weather affecting the place we initially planned to visit. They also allowed us to leave our bags free of cost.
Stayed in August 2024
Reviewed: 25 September 2024
Michael
United StatesOur room was 111. Didn’t realize it was above the kitchen. Little bit noisy!!
Stayed in August 2024
Reviewed: 23 September 2024
Welli
New ZealandBedding is a bit hard and the air conditioner was noisy. I also wish that the request not to eat in the room is in the hotel's description or at the front page so we know beforehand before booking as some people have a preference to eat in private. The separate breakfast room and common room (to eat) were awesome though
Location is close to Interlaken West station but it is in the quiet part of town
Stayed in September 2024
Reviewed: 21 September 2024
Margaret
CanadaVery close to osterlaken west train station. I had a very late arrival and the room was ready and key was left at the desk for me. Nice and clean and perfect for my quick stay.
Stayed in September 2024
Reviewed: 21 September 2024
Nina
NetherlandsBreakfast was sparse and the hotel's furnishings were a bit old-fashioned.
The hotel is very well located, near Interlaken West, and the staff was very friendly. The room was small but comfortable, and I really appreciated the roof terrace.
Stayed in September 2024
Reviewed: 20 September 2024
Merrill
AustraliaNothing
Friendly, helpful and happy staff. quant little place.
Stayed in September 2024
Reviewed: 17 September 2024
Patricia
United StatesLocation is near the train and bus station as well as the city center.
Stayed in September 2024
Reviewed: 16 September 2024
Abbas
United Arab EmiratesThe bed & sleeping items are not comfortable.
The staff kindness & welcoming. location was steps away from the center. .
Stayed in September 2024
Reviewed: 12 September 2024
Lisa
United StatesRooms outdated
Close to town. Staff super helpful. Rooms very large
Stayed in September 2024
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