The only down side of this place was the fact that there was only one toilet which made things a bit tricky for a family of 5 people. Other than that it was perfect! We would definitely stay here again.

The apartment was super clean and cute. The location was amazing! Right in the center of Lucerne and close to everything. We walked from the train station to the apartment with our luggage and it was very easy.

Stayed in May 2024

The dishwasher could be improved as the top drawer falls out. It would be useful to have a basket or other container on the shower rail or wall to put bottles of products down - there is nowhere obvious for these items other than on the floor which isn’t great

Great location right in city centre. Clean and spacious apartment with three double beds. Works well for travelling with friends

Stayed in June 2024

We thought that 2 bathrooms meant 2 toilets.

Extremely clean! Easy check in process! James was very prompt and professional with his responses

Stayed in May 2024

Nothing

Apartment is spacious, walking distance to most attractions & train station. Kitchen fully equipped. Even power adaptor was provided. James, the "butler" 's service was exceptional, all queries emailed are answered within a few minutes

Stayed in April 2024

Checkin process including id upload and face scan must be highlighted in policies and be easily visible before booking. Everything is managed well but people need to know this process upfront.

Central location within easy walk to most attractions, cafes. restaurants. Clean. Lift access. Very roomy, can accomodate 6. Very responsive host. Air condition available (2), would definitely need in warm weather as room is on top floor.

Stayed in April 2024

Maybe a curtain for shower screen, seems easy to splash water out

Apartment was spacious and kitchen facilities were great for cooking. TV to connect prime YouTube and Netflix was definitely the factor for this stay, kept us entertained for the night

Stayed in February 2024

Although it was a bit pricier than other apartments we've stayed at in other countries, compared to the price of everything else in Switzerland it was actually good value.

Great location and really well equipped. Nice view of an Alp from the window. It was great that I saved myself a few Francs by buying cans of beer from the supermarket and watching the rugby on IPTV (they also have BBC and other British channels.

Stayed in February 2024

Could have used a second toilet for family of 5, but it was fine and typical of Europe

Great location, lots of nearby restaurants. The apartment was clean and comfortable

Stayed in February 2024

-

It’s spacious, clean and well equipped. Host is very friendly and responsive ; self check in makes it convenient. Property is located right beside the bus stop to Lucerne train station. Property is a 10-15min walk to chapel bridge / train station. Supermarket (migros) around 5-10 min walk away.

Stayed in December 2023

Nice clean easy communication everything you need and more

Stayed in November 2023

Nothing. Everything was perfect!

Amazing apartment. So much room. Pls Ry if extra towels, pillows, blankets and toiletries. Great location, 10-15 mins walk to the station. James was always available for any questions you may have.

Stayed in October 2023

Great open space, ample light, and comfortable. Hosts were very available and helpful.

Stayed in September 2023

The A/C is only downstairs, tucked into a corner. The dining room and kitchen stay cool, but the rest of the downstairs is quite warm, especially at night. The upstairs got very hot. It was impossible to sleep up there , even though that is where the only toilet is located Perhaps a fan would help

Spacious, clean, very well equipped, super comfortable , very easy checking in/out The location is superb

Stayed in September 2023

Only one toilet, AC didn’t work very well for the mezzanine level.

Good location, good design. Full fridge, TV

Stayed in August 2023

It is a little bit strange that the toilet is on the upper floor and shower on the lower. But maybe it is just a Swiss thing.

Location is great. less than 10 mins to the main train station and a bus stop just steps away. Apartment is large with daily cleaning service. It is also nice to have air-con in summer days.

Stayed in July 2023

I have stayed on many top hotels in Europe but for sure thus place has higher quality and facilities compare to many 5 stars hotels. The quality of responses was amazing and they have tried to do anything possible to make our stay warm and relax

Stayed in July 2023

Location and Clean appartment Serviced daily

Stayed in June 2023

registration process unbelievable. have to register on a website and answer very personal questions

really great apartment ni question about it

Stayed in April 2023

perfect apartment with great location

Stayed in April 2023

the location of the toilet bowl on the second floor only is inconvenient

it’s set up in terms of decor and location is gorgeous. James provided great customer support and communication

Stayed in March 2023

The design of the apartment, the cleanliness, the luxury, I don't know what to say, everything was extremely extraordinary, I recommend the apartment with confidence

Stayed in March 2023

All good, if you were using all the beds, you’d need to be friends as the apartment is open plan.

The property was amazing, Penthouse apartment. Funky, great design and very spacious

Stayed in March 2023

the only toilet is on the 2nd floor which is very inconvenient for ppl sleep downstairs.

they have someone clean the apt. every day. Also the location is excellent.

Stayed in December 2022

Cons: Apt layout is awkward. Two bathrooms is misleading- One bathroom is on the first floor and only has a shower and sink (no toilet). Shower head is one of those small detachable ones so not as great to take a shower with. No place to put shampoos and soaps, so they sit on the shower floor. Lacks hooks in the bathroom to hang towels and stuff. Would be great to have more shelving or a table in there to put stuff. 2nd bathroom is on the 2nd floor and only has toliet and sink (no shower). Tub is in the bathroom upstairs (?) and was actually broken and unassembled when we were there so we couldn’t use it. They offered a bottle of wine for inconvenience, but it would have been nice to have that option. Windows open WIDE only and have no screen or safety, so if you have kids, you must keep them closed or they could fall (and it’s on the 5th floor!) Beds were comfy, but one bed is in the living room (which echoes as it is high ceilings) so you really can’t have those sleeping there get any rest if the other people are up and using the kitchen. Same with the bed in the loft on the second floor. You can hear everything. But it was advertised as one bedroom, so I knew that coming in. Probably would help to have just the two beds in the bedroom, Could have used a kitchen runner or something as the floor frequently got damp with cooking/dishes. Apt didn’t feel cozy due to the lack of rugs or runner- had a lot of open empty space. Fan/air in the bedroom has a loud intermittent buzzing (sounds like someone trying to buzz in the apt- I actually thought that was what it was)- so I ended up turning it off. Front door to the building was actually broken and always unlocked- seemed like a safe area, but anyone could have walked up and come in the building Washer/dryer was on 1st floor- was free (and they had pods in the apt) so that was great, but would have been nice in the apt!

Good last minute find, needs some minor improvements to make it worth the price they charge. At this price point I consciously chose this apartment due to reviews, location, and fitting the need for our family. Pros: Very responsive and helpful concierge James. He was great at communicating before we arrived and during the whole stay. He was super quick to communicate via email and addressed all issues quickly. Never met him in person nor had a cell phone #, but the email response time was quick. Location, location, location! This apt was so conveniently located close to the train station (10 min walk), Kapellbrucke, St Leodegar, restaurants, COOP (their grocery) and bakeries. This apt was STOCKED with everything you could need- all the dishes, silverware, cooking utensils for many meals (and then some!). SO it helped that you could just load the dishwasher and run it at the end of the day since you had so many plates and silverware. Conveniently had a dishwasher (that the cleaning service emptied after we ran it and left). Also stocked with towels, linens (even for a small child), with extras if needed. Toaster, Nespresso maker, umbrellas for rain. Even with chargers/adaptors. Huge fridge and freezer for stuff Stocked with coffee everyday- that helped a lot They clean the apt daily when you’re out Keyless entry was HUGE- so you don’t have to fumble for keys Despite the central location, it’s actually super quiet. Windows are solid and block out noise. You are in a residential building, so is is imperative that you are QUIET during quiet hours- we were so jetlagged the first night and our schedules were off, so we had to make conscious efforts to try and keep the kids quiet.

Stayed in October 2022