The room definitely showed it's age when it comes to the carpet. Later in the evening, trash started to pile up in the common area / in the bin in front of the entrance door to the hallway. There was limited possibility to charge my devices as there were only a few outlets and lamps were plugged in.

The location with view of the mountains from the garden is wonderful. The place is very close to a supermarket and restaurants and to several hiking/walking trails. The interior is charming and rustic. The breakfast was delicious - especially the bread was nice and crunchy.

Stayed in September 2024

The reception staff didn’t provide appropriate instructions for finding the room. The units have no elevators and we searched up and down to find our room. We found many flies in the restaurant breakfast area.

Good location.

Stayed in August 2024

It is a little further out from Gstaad the expexted, good 20 min drive.

Nice and quite place for enjoying the nature around the hotel.

Stayed in July 2024

The woman working the desk when we first checked in was not inviting nor friendly. The woman who was at the desk when we checked out had a wonderful attitude however.

Stayed in August 2024

Not a dislike but would have liked a Suisse Petit Pain

We have stayed at Roc et Neige several times and have always been satisfied with the welcome and service. It was good to be back to enjoy the facilities and the breakfast choice. Would gladly come back and also happy to recommend the Hotel to friends and family

Stayed in July 2024

The walls are very thin and we could hear our neighbors alarm as well as some people checking out at 5 am on Sunday as they were literally throwing their suitcases through the stairs

Peaceful located very close to the train station too. Spacious parking available. Delicious breakfast: everything was fresh and local. Very friendly staff.

Stayed in July 2024

The room was a bit outdated.

Breakfast was excellent with good quality local products, the room was basic but clean and with everything I needed for one night, the garden was nice and the hotel is close to the village and close to supermarket. I travel by bike and I could bring the bike in the room with me.

Stayed in June 2024

I enjoyed my short stay at the hotel but 3 things I would love for them to work on: -I came in the summer so the temperature was on the hotter side, and unfortunately they didn’t have any fans available -The breakfast options, they had a beautiful dining area but the breakfast was really disappointing -The room needed a good vacuum cleaning, my allergies were aggravated as soon as I stepped in the room

The location is beautiful, and you’ve got a train station nearby plus a grocery store

Stayed in June 2024

most of the staff speaks just French, due to this had to pay extras

breakfast

Stayed in April 2024

The threadbare carpets in the hotel need replacing, they are a tripping hazard.

The breakfast was fine but the staff were not very friendly.

Stayed in January 2024

Uphill walk going to train station, no lift, and mirrors are hang quiet high. Not that much of big deal though coz we enjoyed our stay😊

Staff are friendly and the room is big and clean, and with a lovely view of alps by the window and food is delicious.

Stayed in January 2024

The female receptionist could be more accommodating and nicer.

Rooms are cozy and functional.

Stayed in December 2023

wash basin cracked in room, furnishings adequate , but a little tired

ground floor accommodation, ( straight out into garden) superb dining room, superb breakfast

Stayed in October 2023

It was very hot in the room and difficult to sleep. No air. Carpets in the corridors are a bit tired

Breakfast was fine with a lovely view from the dining room. The garden - it was hot and lovely to sit there at the end of the day. The use of sauna for guests. Very close to the centre of town. The room had lots of storage space.

Stayed in September 2023

Very good breakfast!

Stayed in September 2023

Quite noisy bc of guests speaking loudly in the parking lot very early morning. The bed was small and it was so hot, it was difficult to sleep. I imagine in the winter it is actually a good point! And the sofa is so old it doesn’t look inviting at all. But considering the price of the room , it was all fair.

Welcoming, big rooms, everything worked in the bathroom (no leaking or weak shower heads…)

Stayed in August 2023

Quite nice hotel, very friendly staff - helped me with some research for my biketour. Though it is a hotel, there is a kitchen on every floor, fully equiped. The breakfast ist not that special, but I experienced only hotels +200 Euro/night in CH got a decent breakfast. Strongly recommended.

Stayed in August 2023

If you're travelling for work the wifi is not the best in some of the rooms

Great location to explore the area, big carpark available and friendly staff.

Stayed in July 2023

I had a very basic room but that was just what I needed for one night, after a day of hiking. I appreciated the included breakfast, though as a vegan I couldn't find there so much to eat (that's a usual problem outside of cities). However there was a soy milk available, which was a very pleasant surprise. All in all I had a nice stay for a very fair price for Swiss standards.

Stayed in August 2023

bathroom needs updating. Looked very old.

The location was great and helpful staff. Breakfast was very good. Dinner was only upto 7.30pm so we didn't have dinner but the hotel is good for a couple of nights. Village is very nice.. People were very friendly . Train station is very near, but uphill walk for 7 to 8 mins

Stayed in July 2023

Bit run down, the carpet had scorch marks and holes

Location breakfast

Stayed in July 2023

Breakfast could have more and better options esp. for vegetarians. For quiet room requests, you do not give them room next to parking - car/motorcycle engines kept disturbing the peace. No view from the assigned room, other than parking.

Almost everything except a couple below.

Stayed in May 2023

The food was good, but only one choice for dinner - which was rather expensive. (But I do understand this was between seasons)

warm welcome, friendly staff very comfortable bed, excellent breakfast.

Stayed in April 2023

Nice hotel but empty at this time of year.

Stayed in March 2023