Via Nassa 68 - Piazza Luini, 6901 Lugano, Switzerland
#13 of 44 hotels in Lugano
Guests' ChoiceBased on 240 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 20 September 2022
Rebecca
SwitzerlandRooms could be updated but that's minor
The outside area was beautiful. Staff great, breakfast great and very central
Stayed in September 2022
Reviewed: 12 September 2022
Dario
United KingdomExpensive
View stunning
Stayed in September 2022
Reviewed: 9 September 2022
Gabriela
Switzerlandamazing location, very charming hotel
Stayed in August 2022
Reviewed: 26 August 2022
Joana
Albanianothing
perfect!
Stayed in August 2022
Reviewed: 24 August 2022
Arina
United StatesNA
Staff: Rafaella at the front desk and the bartender, so sweet and caring. We booked the Belle Epoque room and felt trasported back in time in the best possible way! Great location and value. Lovely pool area.
Stayed in August 2022
Reviewed: 22 August 2022
Haas
United Statesbeautiful. clean and well located.
Stayed in August 2022
Reviewed: 21 August 2022
Deniel
SwitzerlandFantastic room for a family, very clean and spacious. Excellent location on the waterfront. Breakfast was better than expected
Stayed in August 2022
Reviewed: 16 August 2022
Stefanus
NetherlandsNo coffee or mini bar in room but coffee maker can be requested from reception
Old world charm of the hotel, central location on promenade, friendly staff - uncomplicated stay at good value
Stayed in August 2022
Reviewed: 11 August 2022
Laura
United StatesThe walk to the hotel was long and down many steps however our hotel concierge mentioned there is a better way and pointed us to a different route via bus (free with our Swiss travel pass) for our return trip and it was much better and did not involve stairs.
The hotel was lovely. All of the common areas were pretty, decorated with artwork or nice views. The breakfast was very good and one of the bigger selections that we had seen in Switzerland. The rooms were not huge but a good size. Our room overlooked the lovely pool area. We swam in the pool which was a little chilly but very refreshing. The room was clean with a good sized bathroom and comfortable bed. Location was perfect. It was right next door to the Santa Maria Church and was right on the promenade close to restaurants and shopping.
Stayed in July 2022
Reviewed: 6 August 2022
Wadeema
United Arab Emiratesno bathroom amenities
excellent location, free parking at the hotel, good AC
Stayed in August 2022
Reviewed: 1 August 2022
Anne
AustraliaThe pool is somewhat small and outdated and lacked shade which was essential in 36C heat. The lower terrace although very pleasant also lacked shade so we didn't use the outside facilities at all. Drinks in the honour bar quite expensive apart from the beer.
Good location very close to the Lac and the shops/ restaurants. Very good breakfast with a wide range of hot and cold offerings, great coffee too.
Stayed in July 2022
Reviewed: 27 July 2022
Juliana
Switzerlandshower could be more potent
excellent location, very nice and friendly staff, clean and great pool
Stayed in July 2022
Reviewed: 25 July 2022
Daley
United KingdomLovely spacious room, sneaky side view of the lake 😎 Staff very helpful with travel info. Outside pool and garden area an added bonus topped off with a lovely breakfast
Stayed in June 2022
Reviewed: 25 July 2022
Ronald
United Statesno person to help you booking activities
location, clean, great breakfast
Stayed in July 2022
Reviewed: 22 July 2022
Selcen
SwitzerlandBathroom was really old and the bathtub had a curtain rather than a glass window.
Location was great ! It was at the heart of the city but was also at a convenient distance to keep us from the city noise (which was quite high due to the festival over the weekend). Breakfast was included in the reservation and it was satisfactory. I particularly liked the very clean table sheets and the colorful china :). The staff were nice and very helpful. The pool area was really nice and cozy.
Stayed in July 2022
Reviewed: 17 July 2022
Swarnakamal
Australiacentral location
Stayed in July 2022
Reviewed: 11 July 2022
Jana
Francethe time to check is too late, only at 15:00 (the time to check out is a little bit early 11:00)
The open swimming pool is so great, free towels are available for the pool. The personal is great and nice.
Stayed in July 2022
Reviewed: 6 July 2022
Audun
Norwaycold pool
Great location Great customer service for bike rental with separate garage
Stayed in June 2022
Reviewed: 21 June 2022
Breanne
United StatesBeds not so comfortable but everything else in the room was amazing.
The family room is amazing and on the same level as a play area for the kids. Nice historic hotel and great location.
Stayed in June 2022
Reviewed: 8 June 2022
Jane
United StatesBreakfast selections were just right, quality, attentive staff.
Stayed in June 2022
Reviewed: 8 June 2022
Maura
SwitzerlandGreat location! Large garden and lovely pool area. Very nice breakfast selection.
Stayed in June 2022
Reviewed: 22 May 2022
Catherine
United Kingdomonly downside, I would have loved a kettle in the room to have my night time tea.
perfectly located. breakfast was great, always enjoy having a breakfast in the hotel which then allows you to venture out for the rest of the day. pool was fantastic. everything was clean.
Stayed in May 2022
Reviewed: 18 May 2022
Elisa
United Statesvery nice accommodations and staff. location is amazing.
Stayed in May 2022
Reviewed: 17 May 2022
Ahmed
United Arab EmiratesThe AC because we are in Middle of May outside hot need the AC
was good but the AC is hot I don’t know why
Stayed in May 2022
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