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Reviews of J5 Hotels Helvetie & La Brasserie

Avenue du casino 32, 1820 Montreux, Switzerland

#57 of 90 hotels in Montreux

Guests' Choice

Review score

Based on 733 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.4

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 23 November 2023

    7.0
    Heritage building and reception area with old world charm.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I’ve never seen such worn carpet in a hotel hallway. It is very threadbare in places which detracts from the charm of the hotel.

    Close to lake and Casino. Staff were friendly and helpful. Heritage building and reception area with old world charm. Window in our room opened to a small balcony which was nice for an evening drink. It would have been a charming hotel in its hey day but a little dated now. Room clean and comfortable though.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there should at least be a coffee and tea station…. an electric kettle. with cups and teaspoons

    location …. spacious room

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No

    Hotes is surround by shops. Near the lake and casino.

    Stayed in October 2023

  • Reviewed: 7 November 2023

    9.0
    A great place to stay in Montreux!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    We loved this hotel! Great location, comfortable room and friendly, helpful staff. A good breakfast available and a restaurant downstairs for dinner. Parking available too, and all just a couple of minutes’ walk to the lake (and Freddie).

    Stayed in October 2023

  • Reviewed: 5 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was very old as expected (very clean), but it's an historical hotel, so it's normal

    Position, huge room (4 people room, with two separate rooms), staff

    Stayed in November 2023

  • Reviewed: 31 October 2023

    7.0
    Old fashioned hotel but great location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs renovation, no kettle in the room, would have been nice to have.

    Great location, clean room

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Great location and a comfortable stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    The room had twin beds insteadof a large bed and the hotel wont accomodate. There was no provision of preparing tea or coffee in the room (no hot water kettle or other amenities. TV did not have english channels (that is not expected in many European countries)

    The location of the hotel was excellent. Very near to main attractions such as Casino, lake and a few restraunts. The bus stops are just outside the hotel and you can explore the region with ease after getting the Montreux Riviera card for free (included in stay with most hotels). Staff was courteous and helpful. The bathroom of the room was modern and seemed like recently renovated. Good balcony view of the lake and mountain.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Good value see
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom tiles and grout moldy. Needs clearing and updating. Otherwise decent room even though not updated a long time

    Perfect location. Good staff. Decent room.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Good location and quite suitable for our short stay in Montreux.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit sterile (in terms of furnishings and decor) but our needs were adequately met. The hairdryer didn’t work.

    The hotel is very old, but had everything we needed. We found the staff to be friendly and helpful when we requested parking. It felt a bit like we were going back about half a century though.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    8.0
    Helpful staff, quiet, spacious and comfortable room.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    High step into bathtub ( bad knees)

    Location: bus stop close by, Coop grocery one block walk

    Stayed in September 2023

  • Reviewed: 24 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Should provide electric kettle and tea coffee in room

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location. And there is a fan in the room to facilitate air flow.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    Comfortable overnight stay
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tired

    It is clearly an old Hotel, but it was clean and comfortable in a great location. It was perfect for our overnight stay

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    A fun, historical short stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have preferred the beds to be already separated. My son is 14.

    The size of the room was great for my son and I. The bathrooms are also roomy, with high ceilings and a modern shower. Brasserie restaurant was great. The staff were friendly, the food was delicious. We didnt feel rushed. They even encouraged us with our French. I like the new and old elevator. The location of the hotel is brilliant. The pillow was too flat, we asked for 2 more at the reception and they were brought up straight away.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights

    Staff is very friendly, Hotel is let's say nostalgic looks and feels like the hotels I went to with my parents... 40 years ago. While everything is very old, it's well maintained and clean. Room was very spacious, only the bathroom is seriously outdated.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Montreux is a very beautiful city!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    the key, quite large, had to be left with the receptionist, and upon returning you would have to wait sometimes if there were people checking in. Sometimes, when the window was open, you could feel the smells of the sewers. The window had to be open due to a bit of stuffy smell in the room.

    The location was excellent. The beds were comfortable and the room was clean.

    Stayed in September 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely old buildings overlooking the Casino & Lake Geneva. Needs some improvements, but it has atmosphere! 204 bus next to Hotel, easy walking access to waters edge, restaurants & shops. Huge room with big bed and balcony. I'd stay again, great value for money.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny pillows and tiny bathroom.

    The location was excellent for Montreax, close to the lake, shops, and not too far from the train station. Very pleasant staff at check in who let us store our backpacks for the day after check out. Great view from our balcony of the lake.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Decent stay in Montreux
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Felt like an old hotel a little bit

    Location was perfect, close to the lake and the station. We needed some hot water and they gave us. Room was huge with walk-in closet and a balcony with nice view.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Convenient location near the Quai des Fleurs and train station.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Strong sewage odors in the bathroom especially if the bathroom door left open. No refrigerator. No microwave. No hot water kettle. It’s old and dated.

    The location, the value ($) and the staff.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Awesome place to stay.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Location was good. Nice bathroom. Huge room.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Breakfast was limited. No kettle in the room.

    Great location. Close to the Auditorium Stravinsky.

    Stayed in July 2023

  • Reviewed: 28 September 2023

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was very weak in the rooms and intermittent

    The location was good near the promenade and an 8 min walk to the main train station. Near to the boat jetty as well Rooms were clean

    Stayed in September 2023

  • Reviewed: 27 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Every thing was worn out

    Stayed in August 2023

  • Reviewed: 24 September 2023

    9.0
    Great experience in Montreux city center!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Huge room View Vibe of the old hotel

    Stayed in September 2023

Showing 76 – 100

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