Avenue du casino 32, 1820 Montreux, Switzerland
#56 of 92 hotels in Montreux
Guests' ChoiceBased on 684 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.3
Facilities
7.4
Staff
8.7
Value for money
7.7
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Grocott
AustraliaOverall hotel was dated but work was underway to renovate it.
Large room, huge updated bathroom and balcony with Lakeview. Comfy bed.
Stayed in June 2024
Reviewed: 9 June 2024
Jasmine
SingaporeWiFi connection very weak and front desk staff not friendly..
Convenient location and easy access by bus.
Stayed in June 2024
Reviewed: 7 June 2024
Meng
SingaporeA little dated, our room do not have aircon but some other rooms are fitted with aircon, don’t really understand why that was so. Good thing it wasn’t a hot day when we were there.
Location is good as it’s near metro, places of interest and restaurants. Bus stop is nearby too. Toilet was clean and good.
Stayed in May 2024
Reviewed: 4 June 2024
John
AustraliaNot much.
Beautiful building, very clean, very friendly and helpful staff, great location, bar fridge, views, excellent stay, plus local travel cards.
Stayed in June 2024
Reviewed: 30 May 2024
Tong
United KingdomRoom is a bit outdated. There’s no kettle in the room. Shower facility is not great in my room.
Friendly staff. Bus stop right in front of the hotel. Nice location.
Stayed in May 2024
Reviewed: 16 May 2024
Kelley
United Statesnothing
Great location
Stayed in April 2024
Reviewed: 16 May 2024
Linda
AustraliaThe bathroom was very small and spoilt the whole experience as it was smaller than the shower we had on our cruise with nowhere to put toiletries etc.
The room was very elegant with fireplace (not working) and double balconies. It was very close to the waterfront and casino with a lovely view from our room.
Stayed in May 2024
Reviewed: 15 May 2024
Terence
PortugalNothing. Our Hotel room was a good size the bed was comfortable, and Jamie at the reception was fantastic. She made us feel welcome. She always had a smile whatever the time, day or night. She was marvellous.
Montreux is a wonderful place to go for a short holiday. The mountain's are stunning, and the Lake is breathtaking. The restaurants are plentiful. The train journeys are a must. And you can try your luck in the Casino also.
Stayed in May 2024
Reviewed: 15 May 2024
Lourrine
NetherlandsIf I would suggest something as improvement, it would be a bedroom and bathroom door renovation. In general the hotel is perfect given its long history.
Perfect location, breakfast, friendly and helpful staffing.
Stayed in May 2024
Reviewed: 8 May 2024
Florence
Singaporenon of it
Good location, 3 adults given 2 room units, clean, big, and cosy with good views.
Stayed in April 2024
Reviewed: 23 April 2024
Nithish
IndiaThe room was very hot an AC or fan would have helped and the pillows weren't fluffy enough.
The location was great very close to a bus stop and a short walk to the train station. The room was of a quite size and the bed was comfy. The bathroom had a bathtub and ventilated. The staff were considerate and helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Razvan
RomaniaBed too hard.
Location is great, and room was very clean and nice.
Stayed in April 2024
Reviewed: 26 March 2024
Dmitrijs
SwitzerlandAffordable price and location
Stayed in March 2024
Reviewed: 7 March 2024
David
AustraliaIt's an old building so don't expect modern luxury. Tied radiator heating which was barely warm at anytime. So If visiting during the winter from hot climates then you will be cold. A small fan heater provided but not any good for a large room.
Easy walk from the train station with some protection if raining. Opposite casino walkway down to the lake. Large spacious room with creaking wooden floor. A lift to the side rather than the tall flight of stairs leading to the reception.e
Stayed in March 2024
Reviewed: 3 March 2024
Gleb
ItalyOne of the rooms did not have an AC that could be turned into a heater so it was a bit chilly at times (wasn’t a huge problem).
Great location, helpful staff, nice restaurant downstairs, fair price, spacious elevator, good parking
Stayed in March 2024
Reviewed: 28 February 2024
Lesley
United KingdomNo downsides
Position
Stayed in February 2024
Reviewed: 25 February 2024
Gaston
ItalyToo much noise coming from the wooden floor of the other rooms. The parking system is very complicated. The rooms are a bit old.
Stayed in February 2024
Reviewed: 24 February 2024
Julian
Australiagreat location, but fairly basic room facilities.
Stayed in December 2023
Reviewed: 12 February 2024
Angela
FranceThe rooms, the location
Stayed in December 2023
Reviewed: 10 February 2024
Tracy
United StatesQuaint old hotel with an abundance of charm. We were only there to sleep, less than 12 hours on the premises actually, but it was everything we needed. No frills, but very clean and cozy.
Stayed in February 2024
Reviewed: 2 February 2024
Gabriela
United KingdomHeating did not work properly and we used the small electric radiator which made an annoying noise all night long, but at least we weren’t cold. Old room. Requires renovation. It seemed like a hotel back in the 1970 facility wise. It’s a shame.
Location was great! Staff also was nice and helpful.
Stayed in November 2023
Reviewed: 29 January 2024
Sharon
AustraliaThe fridge was not cold so could not store food in it. The bathroom was very very small.
The room was amazing. Plenty of space for a family of 4. We had a separate bedroom for the kids with two single beds and then a queen bed in another room. The location was amazing with the bus stop next door and the train station within easy walking distance if you didn't want to catch the bus. The Christmas markets within a 2-3 minute walk. The view from our room was amazing.
Stayed in December 2023
Reviewed: 20 January 2024
Kevin
United StatesThe staff
Stayed in December 2023
Reviewed: 14 January 2024
Xiaoguang
ChinaGreat location and very helpful staff members. The nice view from the cute little balcony.
Stayed in December 2023
Teruel, Spain
Szczyrk, Poland
Imola, Italy
Yamanouchi, Japan
Veliko Tŭrnovo, Bulgaria
San Antonio, Spain
Augustów, Poland
Northiam, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content