Zum Steg 3, 3920 Zermatt, Switzerland
#31 of 477 hotels in Zermatt
Guests' ChoiceBased on 83 apartment reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.8
Facilities
9.6
Staff
9.8
Value for money
9.1
Free WiFi
9.7
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End of dialog contentReviewed: 14 September 2024
Tsukamoto
Switzerland- nothing
- the view to Matterhorn was perfect (with big balcony). - very clean - very well equipped ( kitchen had everything you needed) - location: close to train station, grocery stores and train station to Sunnegga. - very reliable and helpful owner ( whenever you have question she replied in no time) I would definitely come back to Ascot !
Stayed in September 2024
Reviewed: 2 July 2024
Vinita
United StatesIt would be a nice touch to have a courtesy email that there is construction going on during the weekdays prior to arrival and that the studio is located close to the trash can and bike rack. It was a bit noisy between 8 - 10:30 pm. Other than that it was great.
The studio is immaculate. Great shower. Comfy bed.
Stayed in July 2024
Reviewed: 7 June 2024
Yi-chun
AustraliaNothing
The balcony can see Matterhorn which is really great, spacious space and kitchen has everything we need
Stayed in May 2024
Reviewed: 4 June 2024
Jh
SingaporeNo view from the room
Cosy & clean
Stayed in May 2024
Reviewed: 3 June 2024
Doru
SwitzerlandNothing that stands out as a negative.
The location of the property is excellent and the views from the balcony spectacular on a clear day. The host was extremely attentive and professional and we felt being cared for. The property itself is easily accessible, very spatious, clean & comfortable. Perfect for a family stay.
Stayed in June 2024
Reviewed: 2 June 2024
Greg
United StatesWell appointed studio apartment with laundry facility. Location was ideal.
Stayed in May 2024
Reviewed: 29 May 2024
Elaine
MalaysiaThe studio is clean and very comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
J
United StatesThe view of the Matterhorn from the balcony was amazing! The owners were super friendly and helpful! The advise Stefan gave about the sunrise was just 🤌🤌 the apartment is 2 min walk to the local grocery store, 5 min to the train station and the Gornergrat Train station. Restaurants are super close from here
Stayed in May 2024
Reviewed: 15 January 2024
Karataev
Uzbekistanvery cozy and comfortable rooms. and of course the view from the balcony.... thank you for comfortable. 👍👍👍
Stayed in January 2024
Reviewed: 27 December 2023
Nadine
AustraliaThe host was lovely and easy to contact. The room was small but spacious enough for two people so we didn't have any problems there. Very comfortable and a close walk to the restaurants/main strip. We did a couple of walks from the accompanying into the mountains which was awesome. Would stay here again.
Stayed in October 2023
Reviewed: 17 December 2023
Noralinawati
MalaysiaSuperb view (matterhorn) from balcony.
Stayed in November 2023
Reviewed: 6 December 2023
Aaron
AustraliaGreat location. Walking distance from the train station. Modern roomwhich had everything we needed for our stay
Stayed in December 2023
Reviewed: 23 November 2023
Natacha
FranceHaving one big blanket instead of two on the bed would be better.
The accommodation was wonderful. Exceptionally clean, well furnished, comfortable.
Stayed in November 2023
Reviewed: 11 November 2023
Jack
AustraliaNothing
Lovely place to stay, room was cosy and clean and fully equipped with everything you could need. Perfect central location and the most welcoming and helpful hosts. Highly recommend and we hope to stay again!
Stayed in November 2023
Reviewed: 3 November 2023
Stoyan
BulgariaAlthough the property rules are detailed in writing, I think it would have been better is if I received a short video summarizing those & key location - just easier to digest for me. However, this did not impact the stay in any way, as mentioned Jane was always available to support via WhatsApp.
Jane was an amazing host! Kept communication with me throughout the booking process, recommended local restaurants and answered any questions I had. The studio is located on the ground floor (of which Jane advised ahead of the check in) which didn't impact our privacy in any way - there are windows blinds and not too many people walking around the property. The studio was exceptionally clean and very close to the main street and to the Gornergrat Bahn station. There is a small kitchenette which is great and honestly nothing more you would ever need for a week stay in Zermatt.
Stayed in October 2023
Reviewed: 26 October 2023
Soubiya
QatarNone
The location is gorgeous The balcony is pretty big with Matterhorn view Good service Jane is a great host
Stayed in October 2023
Reviewed: 5 October 2023
Andi
AustraliaNothing.
Amazing view of the mountains and the town. Beautiful, spacious and comfortable apartment. Very helpful host.
Stayed in October 2023
Reviewed: 14 August 2023
Rob
ItalyNone
The host is very professional and responsive. Great location and you can see the Matterhorn from the balcony. This place is very clean and well maintained.
Stayed in August 2023
Reviewed: 13 August 2023
Merlijn
NetherlandsMy stay at Haus Ascot was excellent. The apartment is centrally located and equipped with all modern conveniences. Communication with the host went without hassle and checking in was likewise easy and convenient. Highly recommended!
Stayed in August 2023
Reviewed: 10 August 2023
Kristine
SwitzerlandNormally i book hotels and here we have to throw the garbage which was not a big deal. Its just extra that you have to think before leaving.
The location is perfect! Its near the grocery, playground, bakery, lift/gondola and has the view of Matterhorn from your balcony! The apartment is modern, spacious, well thought decorated minimalist. Beds are comfortable and love the modern kitchen and you will feel at home as everything is working. Also the owner is fast in responding and was very friendly and answered all our questions. Definitely will be back when in Zermatt.
Stayed in May 2023
Reviewed: 3 August 2023
Harika
IndiaEverything!! Close to the centre. Best view of Matterhorn.
Stayed in August 2023
Reviewed: 20 July 2023
Bee
United KingdomIt is very good location and nice view from balcony. Close to supermarket convenience for daily shopping . The owner is very friendly lady . Will come back next time again.
Stayed in July 2023
Reviewed: 12 July 2023
Meng
MalaysiaGood location. Jane was a great host.
Stayed in July 2023
Reviewed: 10 July 2023
Arishi
United StatesEverything was great!!
I love this apartment, very well maintained, clean close to everything. 8 minutes walk to zermatt main station. Beautiful view of Matterhorn. Jane is super great. I will definitely go back to stay there next time in zermatt. Kitchen was equipped with everything you need to cook meal for family. Wifi was fast so 10 for just wifi. Jane was nice to give us few coupons to use also she was always available when needed.
Stayed in July 2023
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