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Reviews of Golden River

13 Beatenbergstrasse, 3800 Unterseen, Switzerland

#9 of 10 hotels in Unterseen

Guests' Choice

Review score

Based on 112 apartment reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.4

  • Location

    7.9

  • Facilities

    5.4

  • Staff

    5.7

  • Value for money

    5.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 21 July 2024

    5.0
    Good morning
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Very good

    Nice place

    Stayed in July 2024

  • Reviewed: 4 June 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted via mobile

    Bad smells outside the window and not easy to find the way to check in. Feel cold inside the room

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    The rating level in this app is a bit inflated for this property. I would recommend the host to publish the guests comme
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Some of the mattresses were too soft and gave us back pain. The kitchen appliances were not clean/new. The room was cold due to lack of heating. There were threshold steps between the rooms (which was inconvenient). The walls were thin and we could hear neighbours talk. The host was not reachable except for check in and check out.

    There was a lot of space and the bathroom was comfortable

    Stayed in May 2024

  • Reviewed: 24 June 2023

    4.0
    Great location
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No communication, bed terrible, mold in bathroom. Toaster broken,

    Location fabulous,

    Stayed in June 2023

  • Reviewed: 8 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom and Bedroom

    location

    Stayed in June 2023

  • Reviewed: 30 May 2023

    4.0
    It was just okay.....
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Overall stay experience....

    Location

    Stayed in May 2023

  • Reviewed: 1 January 2023

    4.0
    Terrible attention at Unterseen
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Attention is terrible, took me 5 messages over 3 days to get the code to open the apartment. Didn't get the free transport tickets for tourists which are mandatory to hand out by all accommodations in the city. Beds are uncomfortable, there is not enough storage space for luggage nor kitchenware.

    Good location

    Stayed in January 2023

  • Reviewed: 3 December 2022

    6.0
    Not much happy
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately during our visit water was leaking from ceiling and we had to keep clearing it the whole night. Power supply also tripped due to this water leakage and short circuit.

    Good location, very near to bus and train stations.

    Stayed in December 2022

  • Reviewed: 24 June 2022

    4.0
    This kind of apartment/should not be rented to tourists who do is here for a day or two and they are just being chea
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    1. Bed Room for sleeping was tiny (probably 6x8ft) and hardly a bed just fit inside 2. Bed was also very small not at all enough for sleeping two people and mattress was very uncomfortable. 3. Bathroom was so small one can’t even seat at toilet properly 4. overall rooms were not properly clean and quality of things are not good 5. Land owner or manager was not easily reachable and we requested for a taxi to station which wasnever responded and we had go by walk with big luggages.

    location was near to train station but all other points are really sucks. kitchen was okay

    Stayed in June 2022

  • Reviewed: 13 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    Host response is late or no reponse. Did not get the proper instructions to get the keys. Bed is bouncy and not good to sleep 2 people.

    Location is good. Kitchen has all necessary utensils.

    Stayed in June 2022

  • Reviewed: 15 November 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights

    The apartment was in the perfect location, near Interlaken West train station also nice coffee shops around the Apartment. I was happy with what I have paid for this Apartment.

    Stayed in November 2021

  • Reviewed: 4 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Owner is very nice person normally all kitchen stuff he gives and pillows mattresses all clean

    Stayed in November 2024

  • Reviewed: 30 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Every thing was fine only the bathroom need to be refurbished. Otherwise all is well and satisfactory

    Stayed in October 2024

  • Reviewed: 1 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen room is great

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    It was an excellent experience. I would love to recommend this host
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night

    The property itself and attitude of the host

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The room is cool

    Great location

    Stayed in September 2024

  • Reviewed: 11 September 2024

    1.0
    Bad staff and poor quality of accommodation
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Checkin instructions came late. After checking in we noted that stove top not working. No instructions manual available. I messaged Golden River team via Whatsapp 6.43pm on 6th and continuously on 7th September that Stove top need to ve fixed. No response at all. Phone calls not getting answered. There are no oven proof dishes to use in oven so we had to eat out all 4 days of our stay there. Place lacks ventilation specially rhe bathroom. If windows are opened it is directly to street hence no security. There are water leak marks in the living room ceiling. Kitchen door opens in to next building and not Sade so had to keep closed. This property shouldn't be allowed for rentals.

    Easy access to Interlaken West trains and shopping

    Stayed in September 2024

  • Reviewed: 7 September 2024

    1.0
    Very poor
    • Couple
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Don't ever make the mistake of coming to this place avoid avoid avoid booking.com need to remove this

    Stayed in September 2024

  • Reviewed: 4 September 2024

    2.0
    Don't do it.
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The place is falling apart, from mold in the bathroom, to wetness in the ceiling, the kitchen isn't stocked with anything, when arriving in Interlaken and staying over one night the law here states that you are supposed to receive a guest card granting you free access to many sites and public transport, but the owner doesn't respond to my many calls and messages. There aren't two bedrooms rather a single bedroom and a bunkbed in the living room/kitchen, Everything is either covered in mold/mildew or dust. There are a ton of bugs, half the windows are screwed shut, there is no air conditioning or washing machine.

    The location is perfect There is a great bar nearby, jamming corner - look for Igor! He's awesome fun

    Stayed in September 2024

  • Reviewed: 27 July 2024

    1.0
    Overall an unpleasant experience
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted via mobile

    Poor communication Foul smell Mold in the bathroom No bed covers No fan in the second room

    Only location

    Stayed in July 2024

  • Reviewed: 25 July 2024

    7.0
    Location was good, could do with being a bit more updated but it did the job
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No hot water, didn’t feel the cleanest

    Location, family feel.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    1.0
    Pathetic, worst.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    We stayed for 3 nights and there was no hot water. I tried to call property manager several times, but no response.

    Nothing, the propert manager is very rude and not responsive at all.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    1.0
    Worst stay of my whole Europe trip.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Health hazard due to mould in bathroom and on furniture, developed bad headaches due to this. No ventilation and place had a foul smell and we felt nauseating and vomitting, could not sleep at all. We preferred staying out whole day. Bedsheets and pillows were old and worn off. Beds were noisy and I could feel the springs. No electricity on 1st day and no hot water night before checkout till morning. Host did not respond to calls, watsapp messages or email. Not at all recommended. Would never stay at this place again.

    Location is close to Interlaken West station.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Rooms smelled bad and muggy as soon as you enter apartment. Heater didn’t work. Bathrooms have mold and muggy. No ledge between bathroom and toilet/sink making water spill all over with wet floors. No rug to dry feet making outside flooring all wet and slippery. Shower curtain also carries some mold. Recommend bathroom needs attention! No response of messages.

    Location. Good spread of kitchen utensils. Good location and walking area around.

    Stayed in July 2024

Showing 1 – 25

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