13 Beatenbergstrasse, 3800 Unterseen, Switzerland
#9 of 10 hotels in Unterseen
Guests' ChoiceBased on 112 apartment reviews
4.8Cleanliness
5.5
Comfort
5.4
Location
7.9
Facilities
5.4
Staff
5.7
Value for money
5.6
Free WiFi
7.5
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End of dialog contentReviewed: 21 July 2024
Mohammed
MyanmarVery good
Nice place
Stayed in July 2024
Reviewed: 4 June 2024
Shushen
FranceBad smells outside the window and not easy to find the way to check in. Feel cold inside the room
Stayed in May 2024
Reviewed: 4 May 2024
Chidie
FranceSome of the mattresses were too soft and gave us back pain. The kitchen appliances were not clean/new. The room was cold due to lack of heating. There were threshold steps between the rooms (which was inconvenient). The walls were thin and we could hear neighbours talk. The host was not reachable except for check in and check out.
There was a lot of space and the bathroom was comfortable
Stayed in May 2024
Reviewed: 24 June 2023
Helen
New ZealandNo communication, bed terrible, mold in bathroom. Toaster broken,
Location fabulous,
Stayed in June 2023
Reviewed: 8 June 2023
Nastaran
AustraliaBathroom and Bedroom
location
Stayed in June 2023
Reviewed: 30 May 2023
Vikas
GermanyOverall stay experience....
Location
Stayed in May 2023
Reviewed: 1 January 2023
Erasmo
HondurasAttention is terrible, took me 5 messages over 3 days to get the code to open the apartment. Didn't get the free transport tickets for tourists which are mandatory to hand out by all accommodations in the city. Beds are uncomfortable, there is not enough storage space for luggage nor kitchenware.
Good location
Stayed in January 2023
Reviewed: 3 December 2022
Gajapathi
NetherlandsUnfortunately during our visit water was leaking from ceiling and we had to keep clearing it the whole night. Power supply also tripped due to this water leakage and short circuit.
Good location, very near to bus and train stations.
Stayed in December 2022
Reviewed: 24 June 2022
Jayanta
United States1. Bed Room for sleeping was tiny (probably 6x8ft) and hardly a bed just fit inside 2. Bed was also very small not at all enough for sleeping two people and mattress was very uncomfortable. 3. Bathroom was so small one can’t even seat at toilet properly 4. overall rooms were not properly clean and quality of things are not good 5. Land owner or manager was not easily reachable and we requested for a taxi to station which wasnever responded and we had go by walk with big luggages.
location was near to train station but all other points are really sucks. kitchen was okay
Stayed in June 2022
Reviewed: 13 June 2022
Ramakrishna
GermanyHost response is late or no reponse. Did not get the proper instructions to get the keys. Bed is bouncy and not good to sleep 2 people.
Location is good. Kitchen has all necessary utensils.
Stayed in June 2022
Reviewed: 15 November 2021
Anil
GermanyThe apartment was in the perfect location, near Interlaken West train station also nice coffee shops around the Apartment. I was happy with what I have paid for this Apartment.
Stayed in November 2021
Reviewed: 4 November 2024
Mohamadzamir
United KingdomOwner is very nice person normally all kitchen stuff he gives and pillows mattresses all clean
Stayed in November 2024
Reviewed: 30 October 2024
Muhammad
United KingdomEvery thing was fine only the bathroom need to be refurbished. Otherwise all is well and satisfactory
Stayed in October 2024
Reviewed: 1 October 2024
Logic
United KingdomThe kitchen room is great
Stayed in September 2024
Reviewed: 23 September 2024
Naeem
SwitzerlandThe property itself and attitude of the host
Stayed in September 2024
Reviewed: 18 September 2024
Sheau
MalaysiaThe room is cool
Great location
Stayed in September 2024
Reviewed: 11 September 2024
Indika
AustraliaCheckin instructions came late. After checking in we noted that stove top not working. No instructions manual available. I messaged Golden River team via Whatsapp 6.43pm on 6th and continuously on 7th September that Stove top need to ve fixed. No response at all. Phone calls not getting answered. There are no oven proof dishes to use in oven so we had to eat out all 4 days of our stay there. Place lacks ventilation specially rhe bathroom. If windows are opened it is directly to street hence no security. There are water leak marks in the living room ceiling. Kitchen door opens in to next building and not Sade so had to keep closed. This property shouldn't be allowed for rentals.
Easy access to Interlaken West trains and shopping
Stayed in September 2024
Reviewed: 7 September 2024
Mohammad
United KingdomDon't ever make the mistake of coming to this place avoid avoid avoid booking.com need to remove this
Stayed in September 2024
Reviewed: 4 September 2024
Aharon
IsraelThe place is falling apart, from mold in the bathroom, to wetness in the ceiling, the kitchen isn't stocked with anything, when arriving in Interlaken and staying over one night the law here states that you are supposed to receive a guest card granting you free access to many sites and public transport, but the owner doesn't respond to my many calls and messages. There aren't two bedrooms rather a single bedroom and a bunkbed in the living room/kitchen, Everything is either covered in mold/mildew or dust. There are a ton of bugs, half the windows are screwed shut, there is no air conditioning or washing machine.
The location is perfect There is a great bar nearby, jamming corner - look for Igor! He's awesome fun
Stayed in September 2024
Reviewed: 27 July 2024
Srujani
United StatesPoor communication Foul smell Mold in the bathroom No bed covers No fan in the second room
Only location
Stayed in July 2024
Reviewed: 25 July 2024
Olivia
United KingdomNo hot water, didn’t feel the cleanest
Location, family feel.
Stayed in July 2024
Reviewed: 23 July 2024
Vipin
GermanyWe stayed for 3 nights and there was no hot water. I tried to call property manager several times, but no response.
Nothing, the propert manager is very rude and not responsive at all.
Stayed in July 2024
Reviewed: 13 July 2024
Mirchandani
AustraliaHealth hazard due to mould in bathroom and on furniture, developed bad headaches due to this. No ventilation and place had a foul smell and we felt nauseating and vomitting, could not sleep at all. We preferred staying out whole day. Bedsheets and pillows were old and worn off. Beds were noisy and I could feel the springs. No electricity on 1st day and no hot water night before checkout till morning. Host did not respond to calls, watsapp messages or email. Not at all recommended. Would never stay at this place again.
Location is close to Interlaken West station.
Stayed in July 2024
Reviewed: 6 July 2024
Chirag
United StatesRooms smelled bad and muggy as soon as you enter apartment. Heater didn’t work. Bathrooms have mold and muggy. No ledge between bathroom and toilet/sink making water spill all over with wet floors. No rug to dry feet making outside flooring all wet and slippery. Shower curtain also carries some mold. Recommend bathroom needs attention! No response of messages.
Location. Good spread of kitchen utensils. Good location and walking area around.
Stayed in July 2024
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