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Reviews of Hotel Edelweiss

Am Acher, 3823 Wengen, Switzerland

#1 of 145 hotels in Wengen

Guests' Choice

Review score

Based on 607 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 November 2024

    9.0
    Quaint, comfortable ski lodge.
    • Leisure trip
    • Couple
    • Budget Room with Bunk Bed
    • Stayed 2 nights

    Very friendly and helpful staff. Good breakfast but didn't try the dinner. Rooms are rustic and small, but private and quite acceptable for a ski lodge. Fun, eclectic property with ping pong and gathering spaces.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    10
    Exceptionally friendly hotel with amazing views
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing location and views. Exceptionally friendly and personable staff. The friendliest hotel I’ve ever stayed in. The food was excellent. Very good sauna.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    10
    I want to go back!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Cozy, clean, & beautiful with delightful surprises in the common areas. Staff are considerate, attentive, & sociable. Cheeses made from the hotel’s own cow are delicious 😋

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful friendly staff with great suggestions

    Stayed in October 2024

  • Reviewed: 25 October 2024

    10
    Paradise in the Alps!
    • Leisure trip
    • Solo traveller
    • Budget Room with Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Wengen is a great place to stay in the Swiss Alps! It is not accessible by car, so if you want a real quality and genuine experience, Wengen is the place. Hotel Edelweiss has a great staff, and the beds are comfortable. Plus there's a lift, so it is 100% accessible to all. The rooms are small but absolutely quiet and emaculately clean. Very cozy, with a great view and a little balcony for a superb wake up in the Alps. There's plenty of amenities at the site, lots of them free (coffee, tea, breakfast). Thank you Thomas, Sarah, and the whole staff at Edelweiss for making my trip to the Alps unforgettable!

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    Excellent stay and welcoming staff.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shampoo could be better. This one made my hair heavy. WiFi was sometimes slow or not loading.

    Everything was perfect, it was a very cozy place. Very clean and comfortable, felt at home. I like the warm-toned interior decor. Staff: extremely helpful and welcoming, they asked travel plans and provided useful tips and maps. I was recommended by Randa to go to Männlichen as that would be the last day of operation before winter maintenance, it was a very beautiful place, thanks Randa! Food: breakfast was good and had all basic but enough choices. Dinner was very nice, 4-course and reasonably priced. Everyday there was a different menu. Everyday the chef asked every table how the food was at the end of a dinner. Waitresses and waiters were attentive and approachable. Kudos to them. Room cleaning staff: my belongings were respected and room was cleaned very well, thank you too. Location: close to the train station, easy to find if follow the way. It’s a mountain area so different road layouts, I took some time to find it when I arrived, I was kindly helped by a local. After that I never got lost. Quiet surroundings with nice views. The best is many cats in the neighbourhood:)

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    Fantastic Place to Stay
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great. The staff was wonderful.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no words to describe my stay in this magical hotel.. the most beautiful place I've seen, the best people I've met, the best food I've ever eaten, all I can say - it was more than perfect Thank you from the bottom of my heart ❤️

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Lovely accommodation and would recommend!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Just a bit bare-bones but clean and such a warm and welcoming place that it didn’t really matter!

    A lovely family run accommodation - the staff is warm and welcoming and the location is great although a bit tricky with luggage. The rooms have a charming alpine aesthetic- the beds are comfortable but a bit small by American standards. The bathroom was tiny - the deck outside the BR was wonderful. Overall, I would totally recommend this hotel for an authentic Alpine experience.

    Stayed in October 2024

  • Reviewed: 19 October 2024

    10
    One of our best hotel experiences! Highly recommend and we plan to stay here again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    everything was great!

    clean, comfortable, charming hotel! very helpful, friendly staff, excellent dinner (at a great price), and wonderful spread for breakfast (included)

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Extremely friendly and accommodating staff! We had a very personalized experience and enjoyed having dinner at the hotel restaurant each night! The hotel was very generous to lend us snow gear and gave us great suggestions for activities in the region.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Love this place!

    Stayed in October 2024

  • Reviewed: 15 October 2024

    10
    Lovely place to stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Met every expectation. Wish they sold some of their beautiful decorations. 😊

    Service was beyond excellent. Very attentive to our needs and dinner was exceptional.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Best place to stay in Wengen
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable.

    The staff were superb and spoke English which helped with communication. The 4 course dinner was excellent, everything that I am able to eat, and prepared with love. My room was upgraded at no additional cost and the view of the snow capped mountains was breathtaking. This is Switzerland at its core. Very comfortable room, bed, shower. A coffee machine was on tap with little bites and Lemon and Mint water. Highly recommended. Thank you Daniel and all the staff.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Amazing and will be returning
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The bathroom is cozy but functional.

    The entire group of hosts were wonderful. The night we arrived, Daniel hosted a wine and cheese tasting, along with a chat about Switzerland. Wonderful! We opted for breakfast and dinner which were amazing (especially the soups). Wengen was a great spot to get to all the great hiking locations as well and we appreciated all the advice about the best hikes in the area. The sauna was greatly appreciated after long walks.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    10
    Absolutely Perfect!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Tomas and Randa were so helpful with planning and incredibly friendly and welcoming. had an absolutely perfect stay at Hotel Edelweiss in Wengen. From the moment I arrived, I was warmly welcomed by Randa, who not only made me feel right at home but also gave me excellent advice on how to make the most of the daylight hours I had left. One of the highlights was the nightly dinner at the hotel, where they serve four incredible courses. The fondue, which needs to be pre-ordered, was truly outstanding. Tomas and Randa were present at each dinner, treating every guest with such kindness and personal attention. Tomas even remembered my name each time he saw me, which added a really special touch to my stay. My room was spotless and very comfortable, and breakfast each morning was a delight, with the sweet and wonderful Sarah ensuring everything was perfect. On the day I left, Tomas went above and beyond by walking me out, making the farewell just as warm as the welcome. I can’t recommend Hotel Edelweiss enough—Randa, Tomas, and Sarah made this an unforgettable stay. I’ll definitely be returning!

    Stayed in September 2024

  • Reviewed: 5 October 2024

    10
    The weather could have been better, but the hotel made up for that.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything.

    The cozy room. The rabbits. The staff. The tea and cookies. The breakfast.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    9.0
    The feedback and ratings are correct - this is an excellent, friendly hotel with a great location in beautiful Wengen.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, bearing in mind the cost and value for money.

    For location, views, comfort, service and value for money the Hotel Edelweiss is excellent. It is a quite steep downhill walk from Wengen Station and therefore steeply uphill back to the station. The Männlichen Gondola is a few minutes further up more gentle slopes. I stayed in a single room and was delighted to be upgraded to a room with a balcony on arrival. As this was on the top floor, the views were magnificent of the Lauterbrunnen valley - almost as good as the views from the famous benches at Wengen church. The hotel has several lounge areas, one of which includes a coffee machine, which makes up for the lack of coffee and tea making facilities in the room. The breakfast buffet had a wide range of fresh and tasty food. Dinner was a 4 course set menu, with vegetarian and vegan options. The dinners couldn’t be described as gourmet, but I enjoyed each of the 4 I had during my stay. All the staff were very friendly and helpful, without being over-friendly. They picked up that I am not the most mobile and helped with the breakfast buffet, with sensitivity. Finally, the value for money - bearing in mind we are talking about an expensive region or an expensive country - was excellent. I booked the Hotel Edelweiss based on previous customer feedback and its very high rating. After my stay I can say that those previous customers were entirely correct.

    Stayed in September 2024

  • Reviewed: 28 September 2024

    10
    A wonderful holiday, one we will remember for many years thanks to all at Hotel Edelweiss
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 11 nights

    Having to leave!!!

    This was our first visit to Switzerland and we were blown away with the stunning scenery and friendliness of the people.. Our holiday was made even more special thanks to the wonderful 11 night stay at the fantastic Hotel Edelweiss in Wengen, where we were looked after extremely well during our stay, the attention paid to all the guests was exemplary, so with good food, cleanliness and a friendly and helpful welcome we would recommend a stay to all. A huge thanks to Daniel, the owner, with his ethos, "Come as stranger, leave as a friend" and thank you Tomas, Claudia, Sarah, Matthias, Ranada and all the staff for making our stay special, we will be back.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Peaceful, relaxing stay and great staff.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Walking up the hill with luggage to leave was the only thing negative. We could have ordered a taxi but didn’t.

    Staff and owner were amazing! Room was small but comfortable and clean. Location and views were very good. Food was delicious and a good value.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    Edelweiss hotel is the place to stay in Wengen!
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Switzerland in general is very expensive, and the hotel mirrors this trend. We would stay longer if the prices were lower.

    The facility itself is beautiful, nicely renovated with tasteful, modern design. The location is excellent for day trips on either side of the valley. Daniel (owner) is so much involved in the day-to-day operation and makes sure everyone is welcomed and cared-for. The entire staff is wonderful. We interacted with Ronda and Thomas they made us feel at home. The food is delicious. We enjoyed breakfasts and dinners there.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    10
    Do yourself a favour and staff at Hotel Edelweiss if you are staying in Wengen, you won’t regret it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There was nothing we didn’t like but for information the bathroom we had was very compact.

    Tomas, Daniel and the staff are exceptional, you are treated like family. They are extremely knowledgeable about the area and will make sure you have the perfect visit. They offer dinner most nights and it was delicious and very reasonable for the 4 courses. They had a wine and cheese tasting while we were there, it was exceptional we learned a lot about the region and tasted cheese from Daniel’s own cow.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    I loved it!!
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Great location, excellent ambiance, friendly and knowledgeable staff, breakfast included that was delicious

    Stayed in September 2024

  • Reviewed: 25 September 2024

    10
    Hotel Edelweiss is a home away from home.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I asked for a second pillow, as one was not enough support for me. Staff kindly brought an additional one directly to me and with nothing but a pure smile on their face and laughter in their voice.

    From the moment I entered Hotel Edelweiss, I felt at home and at ease. Not only is the space arranged and maintained for comfort, but the staff is genuinely engaged with your presence. For example, Daniel, the proprietor happily greets guests with good mornings over homemade breakfast (including two-year cheese from a neighbor!). He is pleased to offer any advice or find answers to your questions for your daily adventures before you set out for the day. Stay at Hotel Edelweiss if you are looking for an experience that welcomes you to Wengen, the Alps, and fellow travelers as a heartfelt community.

    Stayed in September 2024

Showing 1 – 25

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