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Reviews of Derby Swiss Quality Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Am Bahnhof, 3818 Grindelwald, Switzerland

#18 of 44 hotels in Grindelwald

Guests' Choice

Review Score

Based on 510 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.4

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 22, 2024

    10
    Perfect Location for Day Trips
    • Leisure trip
    • Family with young children
    • Double Room Comfort Plus with Sitting Corner and Balcony
    • Stayed 4 nights

    Grindelwald was our home base for 4 nights. The Derby Swiss Quality Hotel was the perfect choice for our stay. The location right next to the train station worked great for day trips to Lauterbrunnen, Interlaken, and Bern. No lugging suitcases long distances or stressing about catching trains. It's also very close to a Coop, the local buses, and the main shopping areas. The breakfast buffet was another highlight. We enjoyed a delicious and varied spread each morning. The staff was very hospitable. The BEST thing about our experience was the view from our room. We booked the Double Room Comfort Plus with Sitting Corner and Balcony and we were so fortunate to have a stunning view of the Eiger.

    Stayed in May 2024

  • Reviewed: June 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room Smart
    • Stayed 4 nights

    Breakfast only has two vegetables (tomato and cucumber). Parking can be tight, and you have to give your car key to the recption.

    Historic and clean hotel with central location in Grindelwald. Parking at the hotel with three Tesla destination chargers. Breakfast has good selection of cheeses, yogurts and meats.

    Stayed in June 2024

  • Reviewed: June 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room Scenic South Facing with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    There was construction going on at the train station and across the street in the back, but that is no fault of the hotel.

    The staff was very friendly and helpful. The location right next to the train station meant we did not need to carry our luggage thru the busy city streets. Balcony view of the Eiger is spectacular when the weather cooperates. A good breakfast was included.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Couldn’t be easier. Mountain View was lovely.
    • Leisure trip
    • Family with young children
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted from a mobile device

    Fondue in restaurant was advertised as voted best but it was OK.

    Convenient and very helpful front desk staff. Ask them anything

    Stayed in June 2024

  • Reviewed: June 16, 2024

    10
    Great experience and highly recommend this hotel.
    • Leisure trip
    • Couple
    • Double Room Scenic South Facing with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    Great location, clean and homey room. Helpful reception who gave us advice on weather and trip to Mürren by train. Delicious breakfast and dinner.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Grindelwald will probably be the highlight of our Swiss visit. You couldn’t get a more convenient and comfortable locati
    • Leisure trip
    • Couple
    • Double Room Scenic South Facing with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    I

    Location, comfort, meals, staff

    Stayed in June 2024

  • Reviewed: June 10, 2024

    9.0
    Wonderful!
    • Leisure trip
    • Family with young children
    • Double Room Comfort Plus with Sitting Corner and Balcony
    • Stayed 3 nights

    The clouds occasionally blocking our view of the Eiger haha.

    Everything was wonderful, from the assistance and suggestions from the front desk staff to the food service, and especially the room size and layout and view!

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Perfect location , view & great staff
    • Leisure trip
    • Travelers with friends
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted from a mobile device

    Location was good. 1 min from train station and 2 mins to bus stop . Cafes & restaurant is all within walking distance.

    Stayed in May 2024

  • Reviewed: June 8, 2024

    10
    Fantastic location, very clean with lovely and excellent staff
    • Leisure trip
    • Travelers with friends
    • Double Room Scenic South Facing with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    No air con

    Fantastic location. Room could possibly do with updating but it did not detract from my stay.

    Stayed in June 2024

  • Reviewed: June 1, 2024

    9.0
    Friendly staff, good views, good food and good location for exploring Jungfrau region
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights

    There is nothing that can be done about it, but construction by the train station was ruining the experience a little. Otherwise, no problems

    I liked the friendliness of the staff, the location and the breakfast in their restaurant. It was easy to commute from the place and we felt welcome thanks to the friendly staff. Breakfast had variety and we had some nice lattes

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted from a mobile device

    Room is too warm

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    A really lovely stay . Staff brilliant . Room good and location ideal . We stayed in May
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing at all

    Everything was great . Close to centre and train station . Room small but perfect. Cleaned every day Lovely Swiss characteristics Perfect and lace to stay Car parking available

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Another wonderful stay in Grindelwald.
    • Leisure trip
    • Group
    • Double Room Comfort Plus with Sitting Corner and Balcony
    • Stayed 6 nights

    Unfortunately, the timing of our vacation in the swing season coincided with much construction/maintenance on the railroad and gondolas. A bit inconvenient, but we still had. wonderful time. I would avoid early May in the future.

    Nice room with great view and balcony. Easy access to the train for day trips. Friendly staff!

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    amazing stay
    • Leisure trip
    • Solo traveler
    • Single Room Smart
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    clean, nearby the train station and has amazing views of the mountains

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Very good
    • Leisure trip
    • Solo traveler
    • Single Room Smart
    • Stayed 5 nights

    Out of 5 days I stayed, I requested a cleaning only once in hopes the cup I drank from would be replaced, it wasn't. The towel on the floor wasn't replaced either. They only made the bed and took out the trash.

    I was in the single room and it was larger then expected, I was positively surprised. Even though my room was facing the train station, there was no noise, insulation was very good. On check-in I was greeted by a lovely staff member who made me feel very welcomed and safe. Location of the hotel, right next to the station, is a big plus when returning from a full day exploring. Plus a huge supermarket near by. If I'm ever again in Grindelwald, I won't hesitate to book the Derby Hotel again!

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 4 nights
    • Submitted from a mobile device

    2 minutes from the train station, very convenient. It's very sweet that the hotel provided hot water and water with lime.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted from a mobile device

    Ideal location right next to train station, short walk to supermarket, bars, restaurants, bus stops, approx 10 minute walk to Grindelwald first. Friendly staff, great service, interesting range of foods available for breakfast. The hotel is perhaps a little dated in its decor but that’s just aesthetics.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 2 nights
    • Submitted from a mobile device

    I just wanted to give a big thank you to Barbara and the friendly front desk team for their incredible help in sorting out the shipment of my package. Barbara really went above and beyond to make sure everything was taken care of smoothly and quickly. I can't thank her enough for making my stay hassle-free.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cozy Double Room North Facing
    • Stayed 2 nights

    Excellent location and the good room, vert nice staffs. Breakfast is also good.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room Scenic South Facing with Mountain View
    • Stayed 4 nights

    Location was excellent. Room was spacious and clean. All meals were tasteful and plentiful. Staff very respectful and happy to help.

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Had a lovely time and the view from our room is priceless.
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location and view is exceptional not to mention the room is clean. Staff in the restaurant are great as well

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Favorite hotel in Grindelwald by far! Would stay here again!!
    • Leisure trip
    • Solo traveler
    • Single Room Smart
    • Stayed 2 nights
    • Submitted from a mobile device

    As soon as your train arrives in Grindelwald, the hotel is just right there! Love that! This hotel has a cozy cabin feel with a warm and welcoming staff. They have international converters to lend you if you lose or forget yours or just haven’t bought one. The breakfast had a wide variety, it was so delicious. When you’re out and about, the hotel is easily accessible to the main town area. Incredibly convenient location and service. If you have other plans to hang out in the town after check out, they offer to store your luggage until you are ready to leave. The staff was so sweet, they gifted me a chocolate bar after hearing about my canyon swing story! Would highly recommend this place and visit again!! I also forgot to mention the stunning views at any angle of this hotel. You will not be disappointed!

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Double Room North Facing
    • Stayed 3 nights
    • Submitted from a mobile device

    All the staff were very friendly and smiley. the room was clean, and comfortable. The locations of the hotel is great, The breakfast had a great continental selection.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Staff was always kind and helpful. Answered any questions I had.
    • Leisure trip
    • Solo traveler
    • Single Room Smart
    • Stayed 3 nights
    • Submitted from a mobile device

    Couldn’t have asked for a better view! Directly next to the train station.

    Stayed in May 2024

Showing 1 - 25

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