Kirchstrasse 15, 3920 Zermatt, Switzerland
#112 of 464 hotels in Zermatt
Guests' ChoiceBased on 264 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.4
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 14 June 2024
Rebecca
CanadaNothing
The room was very clean with a lot of thoughtful extras such as a backpack for use for those who wanted to go hiking. The spa facilities were great and enjoyable after a long day out exploring. The location was great, close to the main area but far enough away to enjoy peace and quiet.
Stayed in June 2024
Reviewed: 10 June 2024
Yiqing
ChinaThe best hotel in zermatt
Stayed in June 2024
Reviewed: 7 June 2024
Daniel
United StatesSpa closes a bit early.
The Matterhorn views from la Corinne are the best in Zermatt.
Stayed in June 2024
Reviewed: 3 June 2024
Artem
United KingdomThere was not a smart TV in the room
Location, breakfast, room, flexibility of staff, SPA
Stayed in June 2024
Reviewed: 31 May 2024
Napasorn
Thailand-
Spa, the view ,the service
Stayed in May 2024
Reviewed: 31 May 2024
Chelsea
CanadaThe hot tub outside wasn’t super hot, more warm. The double bed was two single mattresses.
Literally the best view point for the Matterhorn. The spa was so clean and nice to use. The sauna and the indoor pool also have a view of the MH. Super nice tea room and breakfast room, w a balcony including a view of the MH. Bed was ultra comfy
Stayed in May 2024
Reviewed: 3 May 2024
Wai
SingaporeEverything is good. The sauna can be hotter. Getting out from the bathtub / shower area in the room can be slippery. Just need to be extra careful stepping out on the extra step with wet feet.
I booked a single room with Matterhorn view. I love the view. The spa area is amazing. I love the indoor pool with the jacuzzi. Best things to do after a long day walking.
Stayed in April 2024
Reviewed: 29 April 2024
Jeanine
United StatesOverall, it was a great stay. The only thing that was a little confusing for us was the spa. There is an area you can go in with clothes and an area that is without clothes. But, there wasn't much information on how the area without clothes worked and no one was in the spa to answer any questions. The outdoor pool was a little confusing to get to, but very nice! Overall, great time, we enjoyed it and would go back!
We really enjoyed our stay. The rooms were a good size. There is a heated towel rack in the bathroom. They provide a bag with things you will need for the spa (slippers, towels, robes). They have afternoon tea and cake. All in an all a lovely stay!
Stayed in April 2024
Reviewed: 12 April 2024
אורי
IsraelThe spa, the friendly staff, the room size
Stayed in April 2024
Reviewed: 9 April 2024
Alasdair
United KingdomThe free champagne on arrival
Central. Family ran, friendly
Stayed in March 2024
Reviewed: 4 April 2024
Isabel
United KingdomLoved the spa area - really relaxing to be in the open air, next to the river, with the Matterhorn 'right in front'. Staff very friendly and excellent breakfast and 'jause' (afternoon fruit and cakes with tea and coffee). Excellent location to ski bus - and also only a short distance to walk to ski lifts (two different parts of Zermatt)
Stayed in April 2024
Reviewed: 29 March 2024
Janis
LatviaEverything was exelentt
Stayed in March 2024
Reviewed: 16 March 2024
Yu
United Stateslove the staff here, nice and heartwarming
Stayed in March 2024
Reviewed: 27 February 2024
Jo
United KingdomShowers were a bit low & water a bit temperamental but great location & friendly staff.
The breakfast room was truly beautiful. Looked out at the town & matterhorn
Stayed in February 2024
Reviewed: 29 January 2024
Sandra
United StatesExcellent breakfast good service many options to choose from
Stayed in January 2024
Reviewed: 23 January 2024
Masayuki
GermanyNothing.
Location, where is convenient to access ski park. And spa paradise on the B1 floor is fantastic. Breakfast every morning is also so nice.
Stayed in January 2024
Reviewed: 6 January 2024
Marta
ItalyRoom a little bit small but very confortable
Breakfast and coffee break, Spa, Ski service, position
Stayed in December 2023
Reviewed: 23 December 2023
Yuen
Hong KongNo
The view is good and room are comfortable They offer homemade cake at tea time. Offer shuttle bus between hotel and station Their indoor and outdoor pool are nice
Stayed in December 2023
Reviewed: 30 November 2023
Lisa
United StatesMatterhorn view room was wonderful. The staff was very friendly.
Stayed in November 2023
Reviewed: 19 November 2023
Tiago
Germanyeverything, people were nice and the facilities wonderful. plus easy walk to the station and to the centre
Stayed in November 2023
Reviewed: 31 October 2023
Lesley
AustraliaRestaurant food was aversge
Spa snow room View of mattahorn from bedroom and dining areas Very comfortable. Breakfast buffet and afternoon tea
Stayed in October 2023
Reviewed: 26 October 2023
Marino
United KingdomN/A
Excellent facilities with the spa and an outdoor heated pool! Pick-up and drop-off service from Zermatt station was excellent! Staff were really welcoming, attentive and helpful.
Stayed in October 2023
Reviewed: 23 October 2023
Anna-maija
SwitzerlandThe room was not matching what we booked. The dinner food was not delicious, it was like pub-food.
The location was good and views to Zermatt but the deluxe room with the balcony was the not which introduced in the booking.com pages. It was smaller and more outdated.
Stayed in October 2023
Reviewed: 20 October 2023
Nancy
United KingdomNone
Great location. The matterhorn view room was so stunning view. Good decent room size too. Also the hotel lent you a nice clean rucksack for a hiker who doesn't have one too, such a thoughtful gesture. We will definitely staying here again in the future. The breakfast always healthy options good for healthy people and vegan friendly
Stayed in October 2023
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