Am Obertor - Welschdörfli 2, 7000 Chur, Switzerland
#16 of 31 hotels in Chur
Guests' ChoiceBased on 119 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 23, 2024
Beth
United KingdomCould have done with another pillow but also we should have asked!
View from room was amazing! Helpful host. Good facilities.
Stayed in June 2024
Reviewed: June 6, 2024
Dianne
AustraliaLocation
Clean, close to train, restaurants and shops.
Stayed in June 2024
Reviewed: May 18, 2024
Kenneth
United States of AmericaThe Plessur River ran literally outside our hotel room window. It was such a beautiful view.
Stayed in May 2024
Reviewed: April 25, 2024
Pui
Hong KongNothing
Nice staff, Good location
Stayed in March 2024
Reviewed: February 20, 2024
Steven
United KingdomAdvertised a view but we just looked over internal area of hotel. Unclear how sauna charge worked. Feather pillows which we did not know about..
Good size room. All very clean and tidy. Staff helped get discount for local cable car. Gluten frei muelsi and cereal available at breakfast.
Stayed in February 2024
Reviewed: February 18, 2024
Susan
United KingdomWe ate in the restaurant on our second evening and all had the Raclette. It was very disappointing, presentation was poor and unappetising. Not good value for money. To me it was just a pool of melted cheese with a few potatoes, silverskin onions and gherkin slices.
This Hotel ticked all the boxes for location, cleanliness, excellent breakfast, great coffee.
Stayed in February 2024
Reviewed: December 21, 2023
Sandra
GermanyBreakfast could have more variety
The location was great and the staff was very friendly
Stayed in December 2023
Reviewed: October 9, 2023
Anandiyer
IndiaCentrally located and free parking if available. The vibe and ambiance in the room, the breakfast area, and the lobby is nice. Just opposite to the old city so we could find many pubs and restaurants and explore the old town from a short distance.
Stayed in October 2023
Reviewed: September 30, 2023
Mathieu
United KingdomA little dated
Great location
Stayed in September 2023
Reviewed: September 29, 2023
Glenn
United States of AmericaNothing.
Excellent staff including the front desk and breakfast area. Enjoyed the breakfast.  Excellent location. Room was large and cozy. Had windows  overlooking the river with good views of the city and wonderful sounds for sleeping with the gushing water.
Stayed in September 2023
Reviewed: September 27, 2023
John
IrelandBreakfast could be better.
Room was spacious.
Stayed in September 2023
Reviewed: September 5, 2023
Andrew
United KingdomPrice and location
Stayed in August 2023
Reviewed: September 3, 2023
Brzozowski
GermanyLocation was good for old city, but in a busy area
Very clean, very modern
Stayed in September 2023
Reviewed: August 23, 2023
Yehudit
IsraelThere is no air conditioning, as we knew in advance. Our room was facing the stream which is right under the hotel windows, and a busy street. We could not keep the windows open for the night due to noise on a very hot evening, and had to settle for the provided ventilator.
The room was big, clean, bathroom large and modern.Free parking, great location, decent breakfast.The owner was very helpful with tips for our next leg of the trip.
Stayed in August 2023
Reviewed: August 7, 2023
Kathryn
New ZealandNo air conditioning which was needed during the heat wave.
Breakfast is excellent. Location excellent.
Stayed in July 2023
Reviewed: July 8, 2023
Guy
United KingdomNo kettle,
Location, size of room
Stayed in July 2023
Reviewed: July 1, 2023
Hallam
United KingdomRoom was noisy in the evening but I was warned about this.
Breakfast good once I'd worked out how to use the egg boiler. Location good for station and old town.
Stayed in June 2023
Reviewed: June 12, 2023
Jennifer
AustraliaBreakfast was continental but nothing hot available such as bacon & eggs. Boiled eggs were an option but had to do it yourself
Stayed in June 2023
Reviewed: June 7, 2023
Dajh
United KingdomWe had a budget room with the river running past outside which was extremely noisy, so unfortunately had to close the window on a hot couple of nights, but a fan was supplied and we slept very well. We would have the same room again despite these remarks because of the views.
Excellent location to the old town centre, free parking, staff very helpful, good quality and choice for breakfast.
Stayed in May 2023
Reviewed: June 4, 2023
Lori
Australiagreat dinner
Stayed in June 2023
Reviewed: May 21, 2023
Robert
GermanyOur room was on the river side, which makes for a great view, but it's super noisy with the windows open (that's obvious, but you have to know). We had the window open because it was quite warm in the room despite the heating being off. Basically, I would say that the condition is good, but now would be the right time to completely renovate (Except for the bathroom - that's great). The prices are very high, typical for Switzerland.
The location is really great, directly opposite the old town and the train station is also about 10 minutes walk away. The staff is very courteous and polite. We slept well, so the beds must be good. The bathroom is very bright and very clean.
Stayed in May 2023
Reviewed: March 24, 2023
Thomas
AustraliaCannot walk from the station you need to get a taxi.
The room was great and good location too.
Stayed in March 2023
Reviewed: February 7, 2023
Martin
United KingdomSound proofing
Location and very helpful staff
Stayed in February 2023
Reviewed: February 3, 2023
Lorraine
United KingdomNothing really, but it would’ve been nice to have a kettle in the room.
The hotel is close to the railway station and took me less than 10 minutes to walk. it is also right in the edge of the old town. Even though I’m a solo traveller I book a double room as I find it more comfortable, but because I was only stopping for one night I booked a single and it was great. The single bed was much bigger than most and was really comfortable. The room was a good size for a single and the bathroom was modern and again a good size. Breakfast was included and it was very good, plenty of choice and good quality. The staff were very friendly and helpful too.
Stayed in February 2023
Mojácar, Spain
Brookhaven, USA
Bismarck, USA
Agia Eleousa, Greece
Lisbon, Portugal
Budapest, Hungary
Sherman, USA
Batu Ferringhi, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content