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Reviews of Chez Nous Zermatt 4 stars

69 Riedstrasse Haus Maoli, 3920 Zermatt, Switzerland

#45 of 465 hotels in Zermatt

Guests' Choice

Review score

Based on 19 apartment reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.3

  • Facilities

    9.9

  • Staff

    9.7

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 19

  • Reviewed: 24 October 2023

    10
    Superb apartment and friendly welcoming host Lizzie :)
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights

    Host Lizzie welcomed us on our first day and helped with the check-in and out process. The apartment was larger than we expected, and we appreciated the view of Matterhorn from our balcony :) The kitchen had all the cooking equipment we needed for meal preparation.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    9.0
    Fabulous stay..
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - 2nd Floor
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    Everything! The apartment was so clean and beautifully furnished. It had everything we needed for a fabulous stay.

    Stayed in October 2023

  • Reviewed: 31 May 2023

    10
    absolutely lovely and felt very welcome and at home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    nothing

    Lizzie was really helpful with answering queries before our trip and settling us in - we felt very welcome . The house is immaculate , really well finished and Lizzie has thought of everything you could need. A lot of attention to detail and our comfort. Obviously well located with stunning views

    Stayed in May 2023

  • Reviewed: 18 January 2023

    10
    Great apartment for family ski trip
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - 2nd Floor
    • Stayed 7 nights
    • Submitted via mobile

    The facilities were excellent and very clean. The apartment had a beautiful view of the Matterhorn and the hosts were extremely attentive.

    Stayed in January 2023

  • Reviewed: 26 November 2022

    10
    Would absolutely recommend this place to anyone visiting Zermatt
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - 2nd Floor
    • Stayed 3 nights

    None!

    The apartment was cosy and very very clean, we immediately felt at home and comfortable. Kitchen was great, they had filled up the fridge with milk and some drinks upon our arrival - we felt that this touch was super warm! Great view of the Matterhorn from the living room. TV had Netflix, Spotify, and all the latest apps so you'll never get bored of entertainment.

    Stayed in November 2022

  • Reviewed: 16 March 2022

    9.0
    Excellent service - Very comfortable, well equiped, and well located apartment with a nice view.
    • Business trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    Being in the middle of the village has its advantages but the only drawback is that it is a bit of a walk to the ski gondolas (about 15 minute walk to Matterhorn Express). But we got used to it so no big deal.

    Excellent service - Liz and Lou did everything to make our trip easy and enjoyable. Very comfortable, well equiped, and well located apartment with a nice view. We had a wonderful time. Thank you!

    Stayed in February 2022

  • Reviewed: 16 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Great property, excellent location. Host was there to meet us at the train station. Stay exceeded our expectations.

    Stayed in September 2021

  • Reviewed: 12 September 2021

    10
    It is an amazing apartment, very cosy and clean.
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights

    Zermatt is an amazing place, and thanks to Liz & Lou our 3 days were exceptional. The apartment is very clean, cosy and nicely furnished. Milk, wine, beer, chocolate and fruit were left for us. It was a very warm welcome. Lou came to meet us at the station and we arrived at the apartment by a Zermatt taxi. Matterhorn is seen from the big balcony and it was a very pleasant sight especially early morning. The apartment is in a very good location and has very quiet and peaceful surroundings. We really recommend this place. Big thank you to the hostess.

    Stayed in September 2021

  • Reviewed: 31 August 2021

    10
    LOVELY STAYING
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Very nice cosy furnished apartment fully equipped with many nice suprises. Hosts are very kind and helpful in every aspect. Beatiful view on Matterhorn. We enjoyed it very much and we honestly recommend it. With Love Ala & Arek

    Stayed in August 2021

  • Reviewed: 7 August 2021

    10
    Would stay again in a heartbeat
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Good location. Exceedingly comfortable. The host was outstanding and helpful in multiple levels

    Stayed in August 2021

  • Reviewed: 3 August 2022

    7.0
    Peaceful and relaxing place to stay
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 6 nights

    In the laundry room, for the locker, it would be good to put a locking device with a code, instead of the sophisticated keyhole. Current locking mechanic allows someone else from another apartment to lock it and then only he\she can unlock it and that way cut the access for the rest of the guest. Although I had a great experience with the host during the check in, I had a situation (thankfully not something urgent) where I had troubles getting in contact with the person, given to me as a main contact - this situation created uncertainty and negative experience for me. As a travelers, going in a foreign country, foreign place, we relay on communication with the host\hotel staff - someone we can contact in case of need - failing to do so, creates uncertainty, lack of trust in the host and unpleasant experience despite all the greatness of the accommodation.

    The apartment was very well designed - it had everything you need for a longer stay! Bed was very comfy, balcony was furnished with couple of chairs, sofa and tables, so you could start or end your day with a cup of coffee, hot chocolate or glass of wine, sitting on the balcony and admiring the mounting view and Matterhorn peek. The location of the apartment was quiet so you can enjoy peaceful mornings\evenings. Internet connection was very good!

    Stayed in August 2022

  • Reviewed: 4 September 2021

    9.0
    Excellent apartment, but not easily accesible for old people…
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - 2nd Floor
    • Stayed 8 nights
    • Submitted via mobile

    The access from the street is by stairs or by a walk through the garden… not easy for old people. i was travelling with my parents and they were a bit afraid about it…

    The apartment is excellent!! Very well equiped!! Nice views! Comfortable beds and bathrooms! The staff is very very very helpful and atentious!!

    Stayed in September 2021

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment - 2nd Floor
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 4 June 2023

    10
    The perfect holiday apartment
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 26 December 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in September 2022

  • Reviewed: 31 December 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2021

  • Reviewed: 6 December 2021

    10
    Comfortable, clean and perfectly located. A great place to stay in Zermatt!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2021

Showing 1 – 19

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