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Reviews of Chez Maman Hotel & Restaurant 3 stars

Rampe Quidort 2, 1227 Geneva, Switzerland

#44 of 108 hotels in Geneva

Guests' Choice

Review score

Based on 187 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    7.7

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 23 March 2024

    10
    Was a great place to start our trip!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Lovely place, clean and ideal location

    Stayed in March 2024

  • Reviewed: 20 March 2024

    1.0
    Self check in with no staff on duty at night with no lighting and security.Absolutely not welcoming as we had the whole
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in March 2024

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Spacious and comfortable

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Comfortable, familiar and cosy - perfect stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nothing.

    Super restaurant and very friendly personnel!

    Stayed in October 2023

  • Reviewed: 20 November 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    no wifi in the room (which for me was a disaster) - the signal was too weak; no windows in the room, just a glass wall that separates the room from the corridor; bed very uncomfortable; location unattractive (although well connected with the centre)

    Very good breakfast, clean rooms, nice personelle

    Stayed in November 2023

  • Reviewed: 22 July 2023

    6.0
    Location good but ask for upstairs room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not sure if it was the last room, however the air conditioning was awful. Made noise and had trouble sleeping. Also there was a bad scent in the room. Room was stuffy when we turned the air con off. Bit of noise from the restaurant.

    Location to train station about 10 minutes and walking distance to city, about 20 minutes.

    Stayed in July 2023

  • Reviewed: 27 June 2023

    4.0
    Lack of hot water
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights

    No hot water. I traveled with a group that included some senior citizens. Having to leave the apartment early in the morning and coming back late at night we found ourselves really disappointed that we couldn't have a hot shower since there was no hot water. The problem was later fixed but still caused us a bit of discomfort specially for those who were elderly and couldn't have cold showers Wifi was also quite weak

    The apartment was clean, well-equipped, and quite pleasant to be in. The staff was also very friendly although laking a bit in English knowledge

    Stayed in June 2023

  • Reviewed: 27 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    There was no elevator, if you got a heavy luggage you need to carry it using the spiral staircase. The weather was hot when we were there, and the air conditioning using was not working well. We told the desk staff and nothing was done till we left.

    The place was clean and comfortable with a great location.

    Stayed in June 2023

  • Reviewed: 12 June 2023

    6.0
    Ok, but does not look so nice as on the photos
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    On the photos looks like higher standard but indeed its quite low standard, smells old, smells cigarets and by the side is frequented road

    Inside nice little terasse. Nice service

    Stayed in June 2023

  • Reviewed: 8 June 2023

    10
    overall great stay. warm and welcoming staff. would stay here again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    faint noise coming in from the restaurant at night

    Great staff. Quaint atmosphere.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    10
    amazing cute place to stay whilst in Geneva for business or leisure
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    I decided to have lunch at the restaurant and the food was amazing. I was then offered a complimentary dessert -which was a really lovely gesture. I highly recommend the spacious rooms and the food. The staff were polite and accommodating, even in their busiest lunch hours.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    1- There were a lot of small flying insects and ants in the room as well as in the bathroom. The staff tried many times to get ride of them. But they still there. 2- In the first night they gave us much smaller room different form what I had booked. When I explained that to the manager next day, he corrected that mistake. 3- For 3 nights there were no staff in the hotel after the breakfast (weekend and official holiday)

    Stayed in May 2023

  • Reviewed: 2 June 2023

    5.0
    great hotel, if you do not intend to sleep early, or if you don’t enjoy load music in your room.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the music from the restaurant kept me awake !

    everything is great, except the load music from the restaurant.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The best room I’ve been lately. big, spacious, with everything you need. super clean. The staff is nice and helpful. There is a fantastic restaurant within the hotel. Location is good. close to the tram, also around 30 mins walk to main tourist places.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night

    Rooms in the ground floor do not have any outside windows. It feeks like a box completely exposed into a corridor. Facilities are ok, but design could be improved. Staff was friendly; however, because the property also serves as a restaurant, staff is more concentrated in serving the restaurant more than the hotel.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Excellent diner with great wine.

    Stayed in April 2023

  • Reviewed: 9 November 2022

    10
    Exceptional
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Huge flat,clean, very comfortable,friendly staff ..The owner also give me few drinks and he didnt charge me..

    Stayed in November 2022

  • Reviewed: 31 October 2022

    10
    excellent
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    very quaint

    Stayed in October 2022

  • Reviewed: 27 September 2022

    5.0
    not worth it.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Service is not good at all. We arrived during lunch time and just wanted information, which they didn’t give because the restaurant was busy. The food is good but not excellent.

    the rooms are renovated and clean

    Stayed in September 2022

  • Reviewed: 13 September 2022

    1.0
    Total disaster !!! : (((( Worst hotel in my life!!!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    No airconditioning in my room (was included in offer) - was very hot inside - you sweet like pig !!. Instead or 2 seperate beds (was included in offer) I got 1 bed I had to sleep with my mother : O On small tarrace smells terribly - probably old garbage behind wall (I almost vomited and I assure you I am hard) - can not keep window open (but there is heat in room...). 2 meters away from small tarrace there is grill open untill 11 pm - so it smells fire/grill/smoke/heat .... Below you can see actual photos from tarrace and bathroom (there is a mid-busy street 2 meters away). Very expensive for nothing - Price should be reduced by 80% !!

    Clean rooms and one english spealikng person in hotel.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hosts were wonderful and very helpful.

    Stayed in August 2022

  • Reviewed: 17 August 2022

    10
    unexpectedly wonderful.
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big and comfortable rooms

    Stayed in July 2022

  • Reviewed: 27 July 2022

    10
    fabulous
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    clean, very comfortable, friendly staff, lovely breakfast.

    Stayed in July 2022

  • Reviewed: 30 June 2022

    5.0
    Passable
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was at the basement and was not possible to open the windows No air conditioning working and a big noise if I switch on the machine;

    The shower

    Stayed in June 2022

Showing 76 – 100

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