We only had one issue when the waitress ordered the wrong main course for me at dinner (she said she didn't speak much English so I'd even pointed to it on the menu). I had to sit and watch my husband eat and he'd finished by the time I got my correct meal, so it would have been nice if they'd taken his meal back and served a fresh one when mine was ready so that we could eat together (after all it was their mistake). On the plus side, the food itself was delicious.

The lady who greeted us & checked us in was fantastic and really put us at ease straightaway (I wish we'd got her name, she was amazing and made us feel very welcome). She upgraded our room to the apartment which was really great as the apartment was incredible. The location in relation to the centre of Geneva was great (it was sandwiched inbetween a road, a garage and an industrial building but that didn't matter at all as it was out of the centre of town and a short walk to the tram and the hotel itself was well worth it). Beds were extremely comfy and the air conditioning was much appreciated.

Stayed in June 2024

Location

Friendly staff x. Lovely clean spacious rooms

Stayed in June 2024

Slightly far from city centre, but doable with public transports

Spacious and comfortable room. Good quality-price for Geneva standards. High quality products for breakfast

Stayed in June 2024

The live music in the evening could be improved.

They have a very good restaurant. Good connection to center with public transportation.

Stayed in June 2024

Would have preferred more clear communication around where it is okay to park. Would also have liked communication about breakfast such as service hours. While the room itself had a pleasant, neutral smell, the passages leading to the room were heavily perfumed and difficult for anyone with allergies or breathing troubles.

Cute boutique hotel with pleasant balcony and espresso maker in the room

Stayed in June 2024

Music after dinner downstairs was loud and kept us awake.

Room was lovely and balcony was great. Beautiful boutique.

Stayed in June 2024

We could not work the aircon, but we also didn't ask!

I was looking for somewhere close to work, but appropriate for my wife to join me as work travel coincided with our wedding anniversary. The hotel was great, but the staff were the best ever!!! I will be coming again, and using it as my Geneva base!

Stayed in May 2024

None really. Our room (the junior suite) doesn't have any windows or balcony directly opening to outside. However, it was quite easy to step outside garden. There was a small hall between the room door and garden.

The room was very clean, comfortable and spacious. The breakfast was amazing and the staff were very kind. Even though it was a little bit outside of the city center, it was well connected with public transportation with the alternatives of bus and tram. They also offer you free ticket for public transportation.

Stayed in May 2024

Spacious apartement, very clean

Stayed in April 2024

If opening windows strong noise of traffic

Spacious rooms, good public transport connection (free travel pass was included!), super-friendly breakfast staff

Stayed in April 2024

Very clean room, the hotel is a couple of bus stops away from the center of Geneva. Breakfast was also included which was great.

Stayed in March 2024

Bed mattress needs updating. Meager breakfast.

Lovely shower. Great staff. Fabulous evening meal.

Stayed in March 2024

The location is a bit odd. But the city is a short tram ride away.

All I need after long travel is a friendly person, a nice shower, a good bed and good food. Chez Maman has it all.

Stayed in February 2024

n/a

nice room , good breakfast,

Stayed in December 2023

Nothing, location a bit out but excellent free public transport

Beautiful property, great facilities and cozy

Stayed in December 2023

The room was a little too warm for sleeping in (surprising in winter).

A little gem in quite an industrial area, room was big and comfy and the breakfast was fabulous.

Stayed in December 2023

The entrance was a bit quirky and unassuming but beyond that all excellent

couldnt fault it..very good all round

Stayed in December 2023

My room was great. Would sleep there again. Very uncomplicated check-in and check-out. Everything very well written in the mails.

Stayed in October 2023

Nothing

The Restaurant

Stayed in October 2023

The wifi did not teach to our room

A nice big room

Stayed in October 2023

Poor maintenance, toilet seat was loose, WiFi was poor

Great restaurant, good parking, easy to find, train station a short walk

Stayed in September 2023

No milk for coffee in the room also no tea. An iron and board might be a welcome addition.

Room was excellent as is the restaurant and breakfast also.

Stayed in September 2023

/

Good restaurant

Stayed in July 2023

Internet was very slow.

Very clean and nice room. The staff was very kind and helpful.

Stayed in September 2023