Less no. of utensils for cooking, dish washer and exhaust was not working. One window lock was broken. The bed need some repairing.

The place and location was good, cleanliness.

Stayed in May 2024

The dishwasher was a bit broken - we had issues with it also a few years ago. The drainage in the upstairs single bathroom is also not excellent and could be improved.

Wonderful chalet that allowed us to book several rooms to stay with friends. Large living/dining space allowed for us to have enough space to spread out. Well-stocked kitchen with lots of dishes and cooking utensils. We love having the pool in the basement for our young song. Amazing ornate details throughout - a bit outdated, but makes for a great ski chalet. Tons of storage space for gear/clothing. Great location that is within a 10-15 minute walk to the lifts or into town, and not too far from the bus stop.

Stayed in April 2024

The hill it’s on made it difficult to access with luggage

The space, the facility and the pool

Stayed in March 2024

Location was a bit of a pain to get to. Had to walk up 2 MASSIVE slopes, but it was good exercise. We slept on a Murphy bed which wasn't very comfortable. The pillows were poor quality.

Facilities (pool and Ski/Boot room) were a lovely addition. The kitchen had everything you could need which made making meals very convenient. Everything was clean and we were provided ample towles.

Stayed in March 2024

I will want to thank you for warm acomodation in kisseye chalet, everythig was a perfect, inclouding apartment furnish is completely with everything what you need inclouding raclet and fondue things. The view is incredible and the heated pool design I never see before, I wish recomend everybody to stay in this chalet, is like a dream. Thank you for everything.

Stayed in February 2024

Better pillows for bed

The view was spectacular. The apartment was cosy and comfortable. Love the bath.

Stayed in October 2023

No heating when outside temperature hit 4 °C.

Great apartment for summer holidays, with comfortable furnishing and great facilities. Kitchen and living room was well equipped for basic cooking and the inner town is within 10 minutes walk.

Stayed in August 2023

Uphill

The space and the view

Stayed in July 2023

Uncomfortable bed which was making a lot of noise when you move. It is impossible not to wake up your partner when turning on a side in the bed...

Great view on Matterhorn. Large room with a small kitchen.

Stayed in June 2023

Nothing major but kitchen not very well stocked for cooking. Lighting quite dim and many of the lights were not working. Lamps were of average quality. A couple of slightly leaky taps.

Well located at the top end of the village. Comfortable beds and nice general atmosphere. Very practical ski room. Friendly staff

Stayed in March 2023

Alittle far from train station

Good price and nice room

Stayed in March 2022

The sofas and chairs really need replacing - they must date from 1970 and one has a broken leg! Lighting is atmospheric but rather dim.

The apartment was cosy and reasonably well equipped. Very nice swimming pool area.

Stayed in January 2022

The carpet and the sofa in the room could use a deep cleaning and the wood of the balcony some care and renovation. Also the walls are fairly thin so the quiet location doesn't count for much if the other guests are noisy.

The house is in a calm, quiet corner of the town, with a great view of the valley and the Matterhorn on the opposite side. The common areas are well maintained and clean.

Stayed in July 2021

The metal bed frame in our room is pretty noisy and disturbing, ended up we had to minimise our movement during sleep.

Very nice staffs, well equipped kitchen, good size balcony, clean and well organised in the property area.

Stayed in August 2021

Access with luggage can be complicate.

One of the most beautiful views in my life.

Stayed in January 2024

Pool was closed

Tubs, view, beds, laundry

Stayed in September 2023

Room too small and dark. Lighting was very limited. Space around the bed was very cramped and access to shower was restricted by toilet as door only opens partially. Pool not open and had been out of use for over a month prior to our stay.

Looks lovely on the outside and good views.

Stayed in June 2023

Rooms poorly maintained Hot pool not hot Uncomfortable beds Terrible location (up a big hill)

Not much

Stayed in February 2023

First thing is the refrigerator did not work and it has an alarm. We had to listen to the alarm the entire first night until we could get to a store and buy some tape to keep the switch closed. Thank goodness the Freezers did not really work correctly. One freezer did not freeze at all, but kept things chilled enough to act as the refrigerator. The second freezer was inconsistent, and did freeze one night, so we had throw away part of dinner one night, because the vegetables were ruined. The Sofas in the living are probably 20 years old and are incredibly uncomfortable. We wound up spending the majority of our time in the apartment around the kitchen table, because the straight back chairs were more comfortable than the sofas. Next we found the coffee maker did not work. This was the only thing that actually got fixed. We were surprised that someone showed up on Christmas Day with a new coffee maker. We tried to use the "heated pool". Technically it is heated but to such a low temperature that no one could stay in the water more than a few minutes. The spa in the master bath was the next fatality. We started filling it black mold, dead bugs, and other gunk started coming out of the jets. We tried turning on the jets to clean the tub, but the pump was not working. We tried filling and emptying the tub about 1/2 a dozen times to try and get the junk out of the pipes. It never worked so we could not even use the tub for a bath or soaking. The final mechanical issue was the one of the compressors in a freezer started to go out. Beginning Wednesday afternoon we had to spend three days with a very sporadic squeaking coming from the freezer. Thank God it was sporadic. It if were constant we probably would have killed each other. It was like fingernails running down a chalk board. Making the week most frustrating was finding out that the management company knew about the problems before we checked in.

The ensuite baths for each bedroom was a plus. The location was great. Short walk to some of the best restaurants in Zermatt. A short walk to the Matterhorn Glacier Lift. We also enjoyed the fireplace.

Stayed in December 2022

N/A

View is beautiful, very convenient place to stay close to the city Center. The apartment was really well mantained with the perfect insulation.

Stayed in November 2022

Matterhorn view is incredible! 😌 Location is good, though hard to find for the first time. Room was nice. Kitchen was cool, but microwave oven would be great to have ) Pool was cool, though could be a little warmer ) Self check-in/out is perfect, totally no interaction ) We liked it)

Stayed in November 2022

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in January 2023