Rooms on the 6th floor have a slanted ceiling. A big thank you to the front desk staff who were nice enough to switch us to the 5th floor where the rooms had more usable space and better lighting.

Charming period hotel; excellent location near Zurich HB and old town; staff were very friendly and accommodating.

Stayed in June 2024

Expensive but that's Switzerland!

Modern room in a hotel close to transport. Coffee machine a bonus. Lovely staff. Checked in early and left our luggage after check out.

Stayed in June 2024

We were upgraded to a gorgeous junior suite being due to booking through BooKing.com. We were very happy. The location is absolutely the best being so close to transport and the old town. The staff were fabulous.

Stayed in May 2024

The hotel is situated on the hill. It is an extremely steep climb if you are less than fit and more difficult if you have to roll a suitcase up and down. The road is also cobble stone thus adding to the woes of access. The alternative is to use stairs of 60+ stone steps which you cannot do with a suitcase in tow. This may not be applicable for guests arriving by motor cars.

The hotel is located close to the Central Station and the Metro and Bus station. We were allotted a triple room, so we had good space and comfortable. The breakfast was just about adequate and could have been better.

Stayed in June 2024

Expensive but it’s typical of Zürich.

Clean with beautiful decor, location near to the main train station. Plenty of restaurants around too.

Stayed in April 2024

Nothing

Everything

Stayed in June 2024

See above

Location and Breakfast ( not included even in the very high price of the Junior suite that was a normal room )

Stayed in June 2024

Nothing.

Very convenient location for main rail station, good breakfast. Nice room with river view and small balcony.

Stayed in June 2024

Our room was in the roof so there was a dormer window which in effect makes the room smaller.

Very close to the old city and very good breakfast.

Stayed in May 2024

Rooms were a bit cramped.

Great location.

Stayed in May 2024

Requested twin bed room and got double

Location was great, view from room was fantastic

Stayed in May 2024

Should have included breakfast for the cost of the stay

Close proximity to station and town

Stayed in June 2024

Reception could be more helpful and forth coming

Location and room was excellent

Stayed in May 2024

The beds are comfortable, the rooms are clean, it's in a great location in the city, and the staff was very nice.

Stayed in June 2024

Room was well soundproofed due to central location, but some amount of tram noise still apparent during the night.

Great location, very nice room, helpful staff. Room had a reasonably good view over river and surrounds. Hotel is very close/convenient to the main rail station.

Stayed in May 2024

Reception staff extremely unhelpful and unfriendly. Extremely small rooms and noisy. The property needs a refresh as it's very tired and the furnishings in the rooms are terrible.

Location was good and bed was comfortable however that was about it in favourable comments.

Stayed in May 2024

We we're supposed to get a Deluxe room... larger room but it was flooded so we received a smaller room but it had a terrace which was good

We loved the terrace in our room

Stayed in May 2024

Not relevant.

The location was perfect, room was excellent and breakfast was sufficient .

Stayed in May 2024

Close to old town area. Very clean and a well positioned hotel. Close to everything you need whether it be coop store, train station, restaurants. All within 5 min or less.

Very well positioned and close to train station. Clean and helpful staff.

Stayed in May 2024

The bedroom needed a mirror. The combined bath/shower had a fixed shower door which meant you had to get into the bath to switch the shower on. There was no main light just lamps. There was only 1 comfortable chair in the room despite it being a double for 2 people. If you are sensitive to noise do not stay in room 108 - it is on the first floor directly above the bar and faces directly onto the street. The trams and road pass close by. We were able to open the windows during the day/evening but it didn’t feel safe/comfortable to leave open during the night. The person who checked us in wasn’t particularly friendly or welcoming. We were a bit later than planned (about midnight) due to flight delay but I had messaged to let them know so they did not think we were a no show and confirmed they had 24 hour reception. The person only spoke to get our name, give us our key and tell us our room number. They did not tell us where the lift was or how to get to the room so had to ask. None of the usual information about the hotel, how to access help/reception, wishing you a nice stay etc. I appreciate it was late and we got the minimum information but we felt like an inconvenience. However other staff we dealt with - on check out, when asking for a city map etc were helpful and friendly.

The location was excellent and the best thing about this hotel. The train station is just opposite across the bridge and you are handy for supermarkets, old town etc. The room had plenty of space (superior double), was clean and the bed was very comfortable. Daily room cleaning. The bathroom was a good size and the shower was powerful and hot. The air con was needed given the weather, although it wasn’t the best/strongest A/C it helped. Despite being directly next to the street the windows kept out most noise, it wasn’t quiet but you are in the middle of a city so this is to be expected. We did open the window during the day/evening to let fresh in, as we didn’t mind the noise. 12pm check out.

Stayed in May 2024

Expensive

Location and staff were lovely

Stayed in May 2024

Rooms to old, very noisy

Location

Stayed in May 2024

Parking costs extra and the hotel guest does not receive a key for the parking garage.

Super convenient location and clean hotel rooms

Stayed in May 2024

Breakfast was excellent

Stayed in May 2024